Lemans Chevrolet City
Today 8:30 AM - 6:00 PM
Customer Reviews of Lemans Chevrolet City
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18 sales reviews
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Lies and more bogus issues
by James on 04/23/20251- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type… of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!GARBAGE
by Jason E on 10/24/2023Bought a used car here on Labor Day. Took the car on a predetermined test drive route directed by our salesman. . Everything seemed to be in good working condition so we bought the car along with a warranty that the finance manager said… was REQUIRED before the bank would approve the loan. It’s was fairly cool temps so we didn’t run the AC on the way home only during the 10 min test drive. The next day was very warm so we used the AC and approximately 20 mins into the drive, the AC quit working. I called the dealership and scheduled a service appointment. They said the AC compressor was bad and replaced it. The next day the AC starting doing the exact same thing it was doing prior to changing the compressor. They diagnosed it AGAIN and said the expansion valve was actually the problem and they would need over $2000 to repair and warranty would not cover. The part is fairly cheap but they don’t want to eat the labor costs. I’ve reached out my phone and email and no one will return my calls. This is the service you receive when you buy a car from these people. Honesty and integrity are not found at this dealership , I’d continue looking somewhere else before buying ANYTHING at Lemans Chevy.W Clev
by WayClev on 12/28/2022Brian and RJ are great to work with. They helped our experience to be pleasant and the finance guys are amazing to work with as well. Great place. We are there for life.Tom Beutow is awesome!
by Steve Schweigert on 09/14/2022Thank you Tom Beutow at Leman's Chevy City for another smooth and enjoyable vehicle buying experience. My family goes to Tom and has always had a positive experience. This time we were looking for a truck and he was able to have trucks… from other Leman lots to test drive before we even arrived. He gave us honest feedback and answered all of our questions. We had 2 of our younger children with us and he made us all feel at home, even with the kids being a bit difficult at times. I really appreciate Tom and that is why we continue to go back to him over and over. Adam was the Finance rep and he was great too. He has helped us with other purchases as well. He is very friendly, personable, and does not pressure you into anything you are not comfortable with. Thanks Leman team!Great experience!
by JMorris on 01/07/2019We were happy with the support and lack of pressure in the buying experience.Highly Recommed
by Jwelch on 07/07/2018So far my family has bought 3 cars from Lemans Chevy City. Great deals, great people. Go to Trent he will fight for you to get the deal you want.Used car
by KevinH on 06/28/2018Tom our sales person was the best I have ever had..plus the dealership is the best.What a Waste of Time
by timewasted on 06/28/2018So I made an appointment to see a vehicle yesterday. I drove 82 miles, after working 8 hours; only to hear that the vehicle was sold. I spoke with Jacob at 2:41pm He told me the car was available. He gave me the warranty information. He… said he would have the car pulled up front and see me around 6:30pm or 7pm. So I get there I met Jacob, who introduced me to Colin. Colin lets me know the vehicle isn't available.......this is terrible customer service. I wasted money, and time for nothing.Can't go wrong dealing with Tori
by Chris on 06/12/2018Last week I had one of the most pleasant car shopping experiences in my life. I really appreciate the attention to detail I received from Tori my sales associate. Although I didn't not make a purchase last week. If I return to the… dealership for anything in the future I know exactly who I am going to ask for. Once again Thank You Tori for the great service and all the work you put forth to make my time at your dealership a pleasant experience. Christrent rarick
by JimBolander on 05/25/2018Go see Trent Rarick if u r wanting a vehicle. He is an awesome dude and he really works with u to get u what u want. I got my first Silverado from him and now my girlfriend just got a new ride from him. Trent is a super nice salesman and if… I need an upgrade I will b definitely going back to visit Trent Rarick at Chevy City...thanks once again we appreciate it so muchChevy malibu
by Noki on 05/03/2018Great service!!! Quick service!!! Friendly staff!!! I would highly recommend this dealership!!! Ask for DeAndre Riley he wasn't a bothersome salesmen!!!Confidence In Car Sales Restored!
by Leland on 04/25/2018updated 05/01/2018I purchased a 2015 Corvette ZO6. I traded my 2008 Corvette on this vehicle. R.J. Zborowski walked me through the process without being over bearing and gave me pretty much all that I asked for on this Deal. I could not have been happier and… I also received excellent service from this dealership....I will be a return customer in the future.VERY DISSAPOINTED
by Hector on 04/29/2018After I agreed with Jacob that I was going to buy a GMC Yukon and told him that I was going to be there Saturday to buy it, Brandi even emailed Saturday morning to make sure I was coming. I drove more then two hours and I was stunned when… got there and the told me that Yukon that I was going to buy it was SOLD already.........They just said sorry...New Car
by Locka on 10/10/2017Purchased a 2017 Chevy Malibu!! This was the best car buying experience! We drove from Danville, IL just before closing time and was able to leave with a great deal! Kevin was an amazing salesperson! He made everything quick and easy! Both… Kevin and the finance manager stayed late to ensure we were completely satisfied and were able to leave driving the car home within a few short hours. Definitely worth the drive to Bloomington! Thanks Kevin!Great Buying Experience
by Jared on 08/31/2017I found Leman's to have a the best inventory for what I was looking for (Colorados), which got me to drive to Bloomington from Urbana.. After leaving my contact information online, I was contacted by Keith Mckimmey later that day. Keith… was great to work with over the phone as I live an hour away. He was even better to work with the day I made my purchase. Despite being a busy Saturday afternoon, Keith was flexible with his time, and I felt like my business was a priority. Brandon in the Finance Department made that part quick and painless. I would definitely make another purchase at Leman's.Great experience buying from a distance
by RodH on 08/31/2017We found our perfect vehicle online at Leman's Chevy City. We contacted Kevin Burlin via phone to discuss the vehicle and what it would take to purchase it as an out of state resident. Kevin was able to help us through this process with… ease. We asked Kevin for other follow up items and he always responded quickly. We drove 250 miles on a Saturday to see the care we agreed to purchase. The vehicle exceeded our expectations and we were able to close the deal and take delivery the same day. This was a great experience!Excellent service!
by kw69 on 06/11/2011updated 08/01/2025Corey at the dealership was helpful in all aspects of the process.Buyer Beware: Faulty price advertising
by concernedbuy on 11/04/2012updated 08/01/2025First and foremost we are not review writers. However, this experience has been the worst overall experience we have ever had in our car buying process and we felt it was necessary to let others know. I would never ever go to this… dealership and would advise anyone else against going here as well. We contacted the company when we found a vehicle we were interested in on their website. We were given a trade value amount over the phone. We also asked if the vehicle would be certified and we were told it could be if we wanted at an extra cost. However, to our surprise they went ahead and certified the vehicle and kept the original list price on their website. When we pointed out the difference between the price that we were given for the vehicle including certification and the list price on the website our sales rep admitted the company had made a mistake. However, they decided not to make up for the difference and were still trying to calculate our total out the door price based upon a higher starting price than what they were advertising. When our sales rep went to his general manager, Benji L., he refused to budge on the price and base our costs at the advertised price. At this point our sales rep gave us Benjis contact info and said we would have to discuss the company error and faulty advertised price personally with him. Upon contact with Benji things were made much worse primarily due to the lack in customer service skills or the ability to be reasonable or cordial to customers. Benji told us that there wasnt an error and if we were going to be upset by this he did not want to sell us the car anyway. He also stated that he could go ahead and sell to us at the lower price but due to market fluctuation our trade value had now went down. We did not feel that being given the advertised price and then having our trade in value lowered to make up for it was honoring the correct price. As any knowledgeable car salesman or manager should know according to KBB the value of an estimated trade in is valid for one week. This whole process occurred within one week and there should have been no fluctuation in that time period. To us this came out as a prime example of false advertisement. We were not asking for anything extreme, only that our trade in value that we were given originally and the out the door price be based on the advertised certified price listed on their website. We even told both our salesman and Benji that we would have gladly purchased the vehicle at the higher price if that were what they had advertised on the website, but they did not. However, with the way that we were treated by Benji L. there is no way that we would ever consider purchasing a vehicle from this dealership and only want that it be made aware that customers can simply not be treated like this.
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