Elgin Hyundai
Customer Reviews of Elgin Hyundai
Review type:
Professional!
Nice Experience
by Christian on 03/02/2023Very friendly and efficient!Hello Christian! It is great to hear about your recent experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Auto dealer fast service on repair
by David on 03/01/2023Fast serviceThank you for the five-star rating, David! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Excellent service
by Bryant on 02/27/2023The Service department are friendly and made sure that they took care of me and my vehicle.Bryant, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Andrew was the best.
by Serena on 02/25/2023Andy was so through and detailed about everything. Answered all of our questions and even sent me some listing before we came in. Got me exactly what I wanted and needed. Best sales experieenc ive ever had.Serena, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Everything great except the PRICE and waiting room
by Henri on 02/24/2023the best thing was the professional service representative who handled my service and walked me through everything and the actual work done on the vehicle, this is a very expensive service be ready to spend $500+ for the inspection and new… windshield wipers, oil change, filters and "special fuel additive". On a side note: a few of the features listed they would have in the waiting room were unavailable or not working when I was there.Henri, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Our experience at Hyundai in Elgin
by Hailey on 02/22/2023George in sales was absolutely amazing! He let us take our time choosing the right car for our family and he took the time ensuring that we got everything we needed and knew how to work everything! With that said, we where in and out with… our new 2023 Tuscan! Which we are enjoying everyday! So glad we chose to go th the Elgin Hyundai!Hailey, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tuscon SEL
by Faisal on 02/20/2023Great customer service, Jeremy Rosa was a great help.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Jeremy. Please let me know if I can help you with anything else. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Purchase of 2023 Hyundai Elantra SEL from Katie Polite
by Jake on 02/18/2023Katie was super informative and everyone helped work through the process of making the purchase.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Good experience not so good outcome.
by Daniel on 02/13/2023They were reasonable with pricing and made sure the car was ready on timeThank you for the great feedback, Daniel! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great service at Elgin Hyundai!
by Noreen on 02/02/2023Employees were pleasant and had the car ready when they said it would be. The waiting room was clean and a nice atmosphere with comfortable chairs. There was also coffee and vending machines available. It was a good experience.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Elgin Hyundai. If you have any further needs, do not hesitate to stop by for a visit. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great Customer Service!
by Blanche on 02/02/2023The Service Advisor Keith was exceptional. There were delays, but he kept me informed at every point. Appreciate the level of Customer Service I received.Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Keith was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai service
by Robert on 01/31/2023Honest work done hereThank you for the five-star rating, Robert! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Oil, filter and tire rotate
by Roger on 01/31/2023I had difficulty bringing my daughter’s car in for an oil change and rotate as the schedule was booked for over a week(other cars were booked including some from Rosen and Patrick…which is a fact). As a return customer that has purchased… many Hyundais from Elgin for well over a decade, there should be some type of preferred customer status for just standard maintenance. Possibly something that you can address when the additional 10 or so bays are available when the new dealership building is finished.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Santa Fe
by Rebecca on 01/30/2023Everything was done in a timely fashion.Thanks for the great rating, Rebecca. We're pleased that everything went well for you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Oil change
by David on 01/26/2023Very efficientDavid, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great experience at Elgin Hyundai
by Lisa on 01/26/2023Had a great experience with Steve. He was very fair and negotiated easily. I felt valued and left with being able to finally secure a loan in my name solely. Highly recommend!Lisa, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Elgin Hyundai! If there is anything else we can do for you, please feel free to give us a call. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Check Engine icon
by Donna on 01/25/2023Keith Van Rooyen is the best. He was very professional and explained everything in detail in regards to car service. He kept me informed on the progress.Hello Donna! It is great to hear about your recent service experience. I will certainly pass on your feedback to Keith as he will be happy to hear it! We look forward to working with you again in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Purchased aa new Santa Fe Limited and love it
by Beverly on 01/24/2023All personnel are very helpful. Jen T., Mike M. and Tyler in salesThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Mike the GM is Super!!!
by Lori on 01/24/2023Mike who is the GM at Elgin Hyundai is such a great Leader and accommodating! I am so grateful for his help and his excellent customer service !!Thank you for reaching out Lori! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Happy New Owner of GV70
by Ryan on 01/23/2023Great Selections and great customer serviceRyan, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Elgin Hyundai. Please feel free to contact us if you have any questions about your new Genesis GV70. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Regular Service
by Terry on 01/16/2023Quick and easy. Received help with an apple car play problem. This is my third purchase at this dealership. Scheduled service program is excellent.Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tucson
Hyundai Elantra
Hyundai Santa Fe
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Gujarati
- Urdu
- Korean
Thank you for your fantastic review, Anders! We're thrilled to hear that you had such a streamlined car-buying experience at Elgin Hyundai. Our team takes pride in listening to our customers' needs and providing the right options without any pressure. We appreciate your feedback and hope to see you again for your future automotive needs! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
by Elgin Hyundai on 07/15/2025