Wickstrom Lincoln
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Customer Reviews of Wickstrom Lincoln
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Great Experience!
by Angela M on 07/29/2025We were very pleased with our experience at Wickstrom Lincoln in Barrington. Tristan and company treated us with respect and kindness. We love our new Lincoln Corsair and would recommend Wickstrom to friends and family.First Class Service in a Day Where it's Hard to Find
by Jennifer H on 07/29/2025We just purchased a car from Wickstrom, for the first time, and could not have asked for more wonderful, first class service. Our salesman, Chris was phenomenal. We keep our cars for a long time, so I am meticulous at deciding every inch… of what I want. From day one, Chris listened, offered advice and suggestions, and helped my husband and I find the BEST car, even better than we hoped for. I have had my eye on the Aviator for years, and Chris helped solidiy the decision that this was 100% the right choice. Every person at Wickstrom that we encountered was friendly and went above and beyond what we expected. We will make sure to recommend Wickstrom to family and friends, and will make sure they ask for Chris if they want amazing, top notch service. First class service is hard to find in this day and age and we are happy to have found it at Wickstrom!You should purchase a car from Tristan Metzner at Wickstrom Lincoln
by Captain Nemo on 07/07/2025An overall wonderful experience! Wickstrom Lincoln has a beautiful showroom. The atmosphere is calm and inviting where we were politely introduced to Tristan who reviewed features and answered our questions. This continued with a test… drive. And follow-up. We were even offered a vehicle to drive while we were deciding. Tristan was able to locate and obtain a vehicle with the exact features and color. Deal Done! Nice and easy.Taco Holder Five Star Purchase
by Stacy Evans on 06/05/2025Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different… vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.Smooth, stress free car buying experience with Eric Jensen
by Ryan Schwellenbach on 05/07/2025We had a fantastic experience working with Eric Jensen at Wickstrom Lincoln! From the very beginning of our car search, Eric was incredibly helpful. He took the time to understand what we were looking for and providing thoughtful… recommendations that fit our family’s needs. His knowledge of their offerings, patience, and no-pressure approach made us feel confident and comfortable throughout the process. Thanks to Eric, we found the perfect car. When it came time to buy, Eric made the entire purchase process smooth and stress-free. Highly recommend working with him!Excellent Dealership
by Rob on 05/02/2025Amazing service and exceptional vehicle! Michael Kajdanowski was amazing throughout the entire process and I highly recommend working with him and Wickstrom!Best experience
by GN on 04/23/2025I want to thank Tristan and the Wickstrom family for the wonderful experience I had with my new car purchase. I thought the process of ordering and customizing a new car would be difficult. I am happy to say I was wrong! With Tristan’s… help, I was guided through the process with ease. She answered all my questions before I asked and answered questions that I did not know to ask. I received updates on my new car build so I was always aware of where it was at in the process. I highly recommend Tristian and the Wickstrom Lincoln Dealership.New Aviator
by Crusin54 on 04/18/2025Very pleased with Michael at Wickstrom Auto Group. Was not pushy and very pleasant to work with. I came back a few times and every time he treated me the same. Was very pleasant to work with. Would recommend him to others. Experience was… very good. He went through all the options on the vehicle and set them up for us.Wickstrom auto
by Debee on 04/16/2025The staff is friendly. Salesman Michael was great and very knowledgeable about the cars.Wickstrom Lincoln Excellence
by Eric Jensen on 03/17/2025Facility: The dealership itself was clean, modern, and well-organized. The waiting area was comfortable, with complimentary refreshments and Wi-Fi, making the entire process more pleasant. After-Sales Service: After purchasing my vehicle,… the follow-up service has been excellent. The dealership offers a comprehensive maintenance package, and scheduling service appointments has been hassle-free. The service department is efficient and professional, ensuring my car remains in top condition. Overall Experience: Overall, my experience with Wickstrom Lincoln was outstanding. The combination of excellent customer service, a wide selection of vehicles, transparent pricing, and top-notch after-sales service makes this dealership a top choice for anyone in the market for a new or used car. I highly recommend Wickstrom Lincoln and Eric Jensen to anyone looking for a stress-free and enjoyable car-buying experience.Top notch
by Vanessa Eicoff on 12/19/2024updated 12/26/2024What an amazing experience !!! Tristan was great!!! She made the purchase of our 2024 Nautilus painless and quick. A lot of our questions were answered via text or email. Then when we selected two we went to see them and in a matter of… less then two hours we were signed and out. We also had our 4 kids with us who were spoiled by Kelsey. I would also like to add that the service department, Dominic and Justin are top notch. Ive never had to step foot in the service department. They pick up and deliver my Navigator L and answer all my questions. Even the gentlemen picking up and dropping off are great!!! Wickstrom truly is top notch. Highly recommend. Thank you all for such a great experience.Amazing Experience from Start to Finish!
by Julie on 11/13/2024I had an outstanding experience working with Michael. He demonstrated exceptional professionalism and dedication, going above and beyond to ensure everything was seamless and efficient. His attention to detail and expertise made the process… straightforward and stress-free. I highly recommend Michael to anyone seeking a smooth and reliable car-buying experience.Easy Peasy
by Lodgical on 10/10/2024We just purchased an Aviator from Manny Avila at Wickstrom in Barrington. Love the new showroom and we love our new vehicle. Manny made the whole experience easy and painless; thanks Manny Avila and we will be back.Love my Lincoln Aviator
by Mary Lake Villa on 09/29/2024updated 10/07/2024Michael Kajadanowski is a great car salesman. He is informative, no high pressure, quick to respond, listened to our needs, and fully versed in the features and the benifits of the cars in his showroom. When it came to pricing, he was… straight forward and fair. We fell in love with the Lincoln Aviator. Hhe gave us a fair price, we waited 24hrs, and bought the car the next morning. It was an enjoyable process.Great experience
by James on 09/28/2024updated 10/07/2024Incredible experience from start to finish. The facility is beautiful and Mike K was extremely knowledgeable. Didn’t feel pressure and the follow up was perfect. Highly recommend!!!Robinson and Wickstrom team are the best
by Robert on 08/24/2024Has a great experience purchasing my second Lincoln from the Wickstrom team. Robinson did a great job of staying patient and walking me through the purchase process!Another Excellent Buying Experience
by Mark G on 08/23/2024I have had the pleasure of purchasing and leasing several vehicles from Wickstrom Ford/Lincoln/Jeep over the years, and each experience has been exceptional. My Sales Associate, Robinson Logue, along with the entire Wickstrom team,… consistently demonstrated professionalism and extensive knowledge throughout the process. Their new state-of-the-art Lincoln showroom further enhanced the comfort and enjoyment of my visits. If you’re in the market for a new vehicle, I highly recommend meeting with Robinson.Love Lincoln
by Robbie miller on 07/27/2024Robinson was the best. He helped me figure out which car was the best fit. Lincoln Corsair was an easy choice. Really great quality and drives well.Great buying experience
by Mike on 07/20/2024Michael K was great to work with. Very knowledgeable and helpful on learning about vehicle. Very transparent on pricing and trade in.Best in Class!
by Ron Lichtsinn on 06/21/2024An absolute pleasurable purchasing experience in sales with Tristan, Max in Finance and Insurance, and Joe as their manager. Tristan is a problem solver that provides a responsive, seamless, stressless experience from initial contact all… the way thru delivery. A beautiful new facility for a great guest experience.Best dealership experience I've had!
by Haley on 06/01/2024This is the third vehicle my family has bought from Wickstrom specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with me to help narrow it down. It felt more… like he was trying to find me a car rather than just sell me one. I ended up going with a used Grand Cherokee and I love my Jeep! I felt well taken care of at Wickstrom and would highly recommend!
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