Dennis Dillon GMC
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Customer Reviews of Dennis Dillon GMC
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Service
by Mike Lamm on 06/06/2024Service done and recall check.
The following reviews are more than two years old. They are not included in the overall rating.
18 service reviews
Great Service at This Location!
by Raymond on 02/06/2023Hands down the bext experience! Give this guys a chance if you need you GMC serviced!Brandi is a Dandy!
by Crystal Cook on 08/31/2022My 2015 Fiat was originally purchased from Dennis Dillon. I bought it two years later in Twin Falls. I have subsequently returned to Dennis Dillon for regular maintainence. The service has always been good. This time, Brandi, my service… rep, went above and beyond what I expected. She communicated with me every step of the way. Understood my hesitance and was patient while I made decisions. She researched, found and purchased a part that was needed and ordered it in a timely manner. She’s amazing!Truck service
by Garritydub on 06/23/2022Everything was greatOil change Saturday
by Linda Jones on 04/27/2022Very nice and friendly employees They keep you updated on your carFiat
by Aimee on 03/18/2022Marcos was awesome! He was able to text me a quote and updates On my Fiat. Super convenient when I was in and out of meetings all day.Great price, great service
by Anna on 02/19/2022For me in eight away and preformed the aged upon services. Great communication throughout.Faulty power mirror replacement
by Bill B on 01/19/2022I’ve been treated well and fairly over the past 4 and a half years, and the work performed by the technicians has been very good quality!Routine oil change, tire rotation
by Ed on 01/14/2022Very prompt service, customer waiting room very nice. Lonny Scarborough was very helpful and thorough!Saved the day!!!
by 2021 Road Trip on 07/29/2021Our Yukon broke down half way through our 2 week road trip. Marcus got us in line despite the crazy backup at the service department and made fixing our car and vacation his priority. Rental cars were hardly an option but the quick and… friendly shuttle driver, Robert, made getting around fun and easy. This incident could have ruined the trip but thanks to the Dillon team, we were back on the road in less than a day. Thank you!!!!!!!Great service
by Nicole on 05/19/2021LT always gets me in & out quickly & keeps me informed of anything unexpected.Service rating
by maury1571 on 03/16/2021Work done very quickly, and went extra mile to help me install windshield wipers!! I appreciate that!Dennis Dillon GMC is awesome!
by Lobo Joe on 03/30/2020I bought a 2019 AT4 from Dennis Dillon in Boise. The sales representative was incredible to work with. No pressure sales. I experienced a problem with my transmission about 6 months later. From start to finish, Dennis Dillon was on it! They… had my truck towed and provided me a loaner. They kept me informed throughout the process. They even changed my oil, rotated my tires, and fixed a few recalls that popped up. Everything was done a day earlier than expected! Great organization and the best people!Oil Change
by Chevy SUV on 03/28/2019It was great service, I dropped my car off Sunday Morning before I Flew out for Vacation and was able to leave my vehicle there till I got back. Price for full synthetic oil change is half of what I pay usually!Good Service
by Benjamin on 01/06/2019updated 01/18/2019Dennis Dillon has always done a great job for us. Coupons make the service affordable and the service keeps us coming back.Door rattle
by Bill Blume on 11/09/2018Diagnosis - loose internal window regulator. They removed panel and re-torqued bolts. Window does not rattle anymore.Poor service for Dennis Dillon Boise
by Alphabunch on 03/07/2018Horrible experience. I have been loyal to Dennis Dillon for maintenance on my 1995 GMC Vandura for 10 years. It has been very expensive but I figured things would be done right and it would last. There has been several instances over… the years that I was not truly satisfied but pressure from calls, surveys, and email I did not want to get anyone in trouble or take the time. The last service I received was the worst. With my last oil change it was suggested that I had a transmission leak and I had had my transmission rebuilt by AAMCO in Denver in July, the tech suggested that I take it to my local AAMCO and have it checked out there. They were very nice and did not charge me anything and let me know that all for the transmission lines were dry but there were other leaks. I went back to Dennis Dillon, who I thought I could trust, LT (the service advisor) said that there were many things leaking and they would be happy to fix them for around $1000...ouch. LT did not call the phone number that I had indicated on the ticket and not until 2 days later I was advised it was done. During that time I reviewed the work that DD had done and it was the same work that had been done in previous years (power steering and oil lines). I asked LT and his response was that in Boise the weather is such with hot and cold and they were after market parts the DD installed previously and... that that is what happens. Then I looked under the Van and was leaking worse! Now he said that it was the water pump that he had never mentioned but...he would only charge me for parts because he missed it. I really had no choice! Again no call but a text that said the water pump was fixed. What a horrible experience! Looking back I should have documented better the poor service I have received in the past.
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