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Customer Reviews of New City Nissan

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The following reviews are more than two years old. They are not included in the overall rating.
35 sales reviews
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  • Extremely Satisfied

    5 out of 5 starsby TeriBear41 on 05/24/2016

    I liked that the process was fast. The sales and finance team were very knowledgeable and could answer every question that I had.
    • Teri, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Enjoy your purchase! We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 05/26/2016


  • Great work

    4 out of 5 starsby JarrodBe on 05/06/2016

    I liked the fact that the dealership exhausted all effort to ensure I left in a vehicle. The manager was able to answer all questions that the salesman may have not had immediate answers for.
    • Jarrod, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Enjoy your new vehicle! Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 05/10/2016


  • Happy New City Customer

    5 out of 5 starsby GaryNaka on 04/20/2016
    updated 05/07/2016

    Derek Kam!!! He's a real honest guy. Would definitely recommend him and the dealership to friends and family. I had a great experience, from start to finish.

  • Awesome experience

    5 out of 5 starsby Jonahkaeo11 on 04/18/2016

    Words cannot express the joy I have with nissans help I appreciate everything they did and would recommend anyone to this dealer Blake he's the man to go to and also he's a big help to the local people do mahalo and aloha Nissan
    • Jonah, we are truly thankful for this awesome review! We are thrilled that Blake was able to take care of you. He is a great asset to our team and we appreciate him offering you with the service that you deserve. Thank you again and we look forward to the opportunity to serve you in the future. Like us on Facebook for service specials! Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 04/20/2016


  • Nissan Juke

    5 out of 5 starsby Mckinney808 on 01/02/2016
    updated 01/19/2016

    Very friendly sales people and management. Everyone there was very professional and helped us get the car we wanted. Big thanks to new city Nissan!

  • New City Nissan Honolulu!

    5 out of 5 starsby iLiGAN0A32 on 11/18/2015

    Everything! Our sales person Tommy was very helpful, informative, & made everything very easy for us. The staff is amazing and friendly and loved how everyone made us feel very comfortable and also how they made the process very easy and smooth. Can't thank Tommy, Dean and everyone there enough for their help!
    • Thank you for taking the time to leave us this outstanding feedback! At New City Nissan, we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Tommy and Dean did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 11/21/2015


  • Thomas at New City Nissan Rocks!

    5 out of 5 starsby Joshua_Waldie on 09/04/2015
    updated 10/30/2015

    My sales associate, Thomas, was extremely patient and helpful. He stayed with us to make sure our vehicle and deal were right for us. I don't enough kind words to describe how well we were treated by Thomas!
    • We love hearing from our customer so thank you for taking the time write this glowing feedback. It is great to read that Thomas has been extremely patient and helpful during your visit. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 11/30/2015

  • Top Notch Dealership

    5 out of 5 starsby pphea on 06/08/2015
    updated 06/23/2015

    The staff was professional in greeting us, handling questions, and in their appearance. Our sales rep, Dion, began by discussing our needs then suggested a car model which he thought would appeal to us. It did, and we are very happy. We have since ordered a couple of other items, and Blake has been of great help. There is consistency in the quality of friendliness among all the staff, from management, to the finance area, and the shuttle drivers.
    • Thank you for writing about your visit with us! I am happy to hear that Dion and Blake were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 06/26/2015

  • Aloha goes a long way!

    5 out of 5 starsby Kapuahi on 04/09/2015

    We can't say enough about how happy we are with the whole New City Nissan experience. Everything was handled with lots of professional & aloha!! Chen Cheng is truly a gem. And Derrick Kam is excellent!! We thank you!!
  • Survey

    5 out of 5 starsby Anthonymon on 03/28/2015
    updated 04/02/2015

    Derek was professional salesman that did not overly push the sale. He was willing to work for the best price for the customer.
    • Thank you for this amazing review! I am pleased to hear that Derek did a great job working with you to get a best price possible. Thank you and congratulations on your purchase. We look forward to seeing you again! Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com 

      by nissannewcity on 04/03/2015

  • Test drive everything you might like.

    5 out of 5 starsby WilberKmeyer on 01/27/2015
    updated 02/06/2015

    Nissan... is my favorite brand of Automobile. The Staff @ New City Nissan were patient with me, and had an understanding for my situation.
    • Wilber, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 02/23/2015

  • Excellent customer service

    5 out of 5 starsby Gilbert_Rick on 01/19/2015

    Mike Choe, our salesman, was extremely professional, knowledgeable, and helpful. The finance employee was also extremely professional. Neither of them over pressured us to purchase extended warranty, etc. We will most definitely recommend New City Nissan to our friends and family. We experienced excellent customer service from everyone that assisted us in our vehicle purchase.
    • Gilbert, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. We appreciate your recommendations and if you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals. Sincerely, Jan Fraga – Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 01/21/2015

  • Great Easy No Hassle Experience

    5 out of 5 starsby MT14 on 10/13/2014

    Easy no hassle process. They gave us all the information we asked for to make an informed decision and they made it super easy to Lease the Leaf.
    • Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Enjoy the new Leaf! We appreciate your business, and let us know if there's anything else we can do for you. Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com

      by nissannewcity on 10/15/2014

  • Great deal

    5 out of 5 starsby obyone on 10/05/2012
    updated 08/03/2025

    What can i say. I got a great price and was very satisfied with the process of going through their internet department.
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