Skip to main content
Today 9:00 AM - 8:00 PM

Customer Reviews of Heritage Volkswagen

Review type:

66 reviews
Sort by:

  • Happy with my vehicle purchase

    5 out of 5 starsby Jacob on 12/17/2024

    Left the dealership with a good condition vehicle. Was able to negotiate a reasonable deal and trade my current vehicle in. The sales rep I worked with walked through everything with me and made sure I was happy with my vehicle purchase.
    • Jacob, we're delighted to hear that you had a positive experience at Heritage Volkswagen and found the perfect vehicle. Thank you for sharing your feedback!

      by Heritage Volkswagen on 12/18/2024

  • Great service, great deal

    5 out of 5 starsby Alex P on 10/09/2024

    Have been shopping around for a car for some time. Been to multiple dealers but Heritage Volkswagen has been the smoothest, friendliest one yet. Alex in sales was excellent, very charismatic and willing to work with me. Made me feel like he valued my business and even stayed an hour after closing to ensure my experience was as smooth as possible. Very knowledgeable and honest unlike many other dealers I have been to. Mike the finance manager was extremely kind, and like Alex, stayed an hour after closing to work with me and work out the finance aspect. Overall excellent experience and very excited to be apart of the Volkswagen community. Great service, great deal, and great people. Would recommend to anyone shopping around to bring your business to Heritage Volkswagen.
    • Alex, we're delighted to hear that you had such a positive experience with our team at Heritage Volkswagen. It's fantastic to know Alex and Mike went above and beyond for you. Welcome to the Volkswagen community!

      by Heritage Volkswagen on 10/10/2024

  • My snazzy ID 4 pro S AWD

    5 out of 5 starsby DP on 07/15/2024

    Wonderful experience. Most of the sale was completed on line. Time spent at the dealership was short and complete.
    • We're delighted to hear that your experience with Heritage Volkswagen was efficient and enjoyable. Thanks for sharing!

      by Heritage Volkswagen on 07/16/2024

  • Milton at Heritage Volkswagen

    5 out of 5 starsby Ms Peggy on 06/03/2024

    Milton was personable, knowledgeable and professional in presenting the vehicle as well as the dealership. As a long-time purchaser of Toyotas, I purchased a Volkswagen for the first time.
    • Peggy, we're delighted to hear that Milton made your first Volkswagen purchase a great experience at Heritage Volkswagen. Welcome to the VW family!

      by Heritage Volkswagen on 06/04/2024

  • Great experience and helpful service!!

    5 out of 5 starsby Pat Knight on 04/12/2024

    This is a class A dealership in Union City Georgia Heritage Volkswagen to be specific. From the helpful and knowledgeable salesperson named Milton Gresham to the finance manager Michael Ugochukwu both of these gentleman made my purchase and obtaining process of a new Volkswagen car a pleasant experience. No tricks or misrepresentations only honest and transparent business dealings that went above my expectations. I give them five stars and recommend you stop by to see these gentleman when you are in the ready to purchase a VW. You won’t be disappointed. I recommend all my friends and family. We traveled from Athens GA and it was worth the trip. Keep up the good work and excellent customer service and attention to your customers.
    • Pat, it's great to know that Milton and Michael made your experience at Heritage Volkswagen a memorable one. We're glad you felt the trip from Athens was worth it! Thanks for recommending us to friends and family - we appreciate your support!

      by Heritage Volkswagen on 04/12/2024

  • New purchase

    5 out of 5 starsby Brenda B on 04/21/2022

    This is my second purchase from heritage VW. I chose my car on line and scheduled my appointment to complete the paperwork. My sales person “D” was very pleasant, professional and readily answered all my questions. He made my car-buying experience very comfortable. I would not hesitate to recommend Heritage VW.
    • Thank you for your repeat business, Brenda! We are thrilled to hear that you had a professional car-buying experience and truly appreciate you taking time to post a review. Safe travels in your new ride!

      by Heritage Volkswagen on 04/21/2022

  • New Car purshase

    5 out of 5 starsby Judith on 01/16/2022

    Sales worked with me to get my car note where I wanted it.
  • Gently used VW Jetta

    5 out of 5 starsby Cheryl on 01/03/2022

    Went to look for used car for my son. Demond, the salesman, was friendly, professional and knowledgeable. We ended up purchasing a used VW Jetta. Definitely do business with them in the future.
  • Best car buying experience I ever had!

    5 out of 5 starsby Mike Ogle on 03/27/2021

    Milton was an excellent. No pressure and presented all options we were looking for.
  • Great service

    5 out of 5 starsby Dennis salesman on 03/25/2021

    Treatment was awesome very nice folks
  • Excellent Service

    5 out of 5 starsby Excellent Service on 07/20/2020

    Very helpful and professional
  • Service

    5 out of 5 starsby Darrell Hayes on 05/30/2020

    Bryant hall is an excellent service manager. I have been a customer for 15yrs. He’s professional & personable w/ great customer service skills!
  • Customer service

    5 out of 5 starsby Lisa on 01/25/2020

    Tonya was the best OMG!!! She is the best! She is very professional takes her time to go over everything she will ask multiple times do you understand . Do you have any questions she is patient loving and caring. Makes sure this is what you can handle. Thank you Tonya for all your help!
  • Customer service

    5 out of 5 starsby Patricia Russell on 12/11/2019

    I came in for service and met Ms Tonya who were very nice the way she approach myself and offer me a better deal on an upgrade.
  • Great Service

    5 out of 5 starsby VW Service on 09/19/2019

    I can’t complain about the service I received from VW dealerships and Tonya was excellent in providing awesome customer services.
  • customer service

    5 out of 5 starsby Happy on 09/07/2019
    updated 09/13/2019

    I came in for service and met Ms Tonya and she was the best. Highly recommend you to hinder her.
  • Great dealership!

    5 out of 5 starsby Greensman101 on 02/23/2019

    I had a very pleasurable experience at union city Volkswagen purchasing my first vehicle. The staff was great to help with requests that I had. Dee was my sales consultant and helped me through the process. Would definitely recommend choosing Union city Volkswagen when shopping for your next vehicle.
  • Dee Holness

    5 out of 5 starsby SaucyD14 on 02/16/2019

    From our initial encounter, closing of the sale, to the final vehicle features walk through, Dee was a consummate professional. All concerns were addressed to my satisfaction. It's too soon to offer a 5 star review for the vehicle, but Dee is an asset to your business.
  • Heritage Volkswagen of South Atlanta

    5 out of 5 starsby Lara_Smith on 02/09/2019

    Dee Holness sold me a 2018 Tiguan. It was a great experience buying my car, and I appreciated the service and the deal.
  • Car serviced

    5 out of 5 starsby Believer7 on 01/25/2019

    Great service;special thanks to Mia Williams for her professionalism and consideration
  • customer service

    5 out of 5 starsby mario_11 on 01/21/2019

    Ms.kemper has a great attitude and she has nice customer service.

About our dealership