Customer Reviews of JC Lewis Ford
Review type:
Great team, with an exception
by Andrew Pollard on 03/01/2025
Bought a truck this week. Was originally dealing with Jeana but that was short lived due to her [non-permissible content removed] attitude. She was extremely rude, kept interrupting me, and walked away from the desk twice in less than 5… minutes. A sales manager came over to get on the same page as me and I told him then that I would not be doing business with Jeana but still wanted the truck. Jeana needs to find a new job to weasel her way into because sales and customer service is not for her. Absolute worst attitude I’ve ever seen from a salesperson, especially one whose job literally relies on making sales. She needs to be terminated. Jeana definitely earned her rating of 0/10. Fire that useless, rude [non-permissible content removed]!
I was moved to Alana’s desk where she handled all of my questions and concerns with the utmost respect and positive attitude. Alana and her partner Mike truly went above and beyond to ensure this deal went through. From my in person visit, to my texts after purchase, to making sure they retrieved my items in my trade in vehicle that were locked in the glovebox. Alana and Mike are a top tier team and made the experience night and day better. Cannot speak highly enough of both of them. 10/10 for that power team.
One bad egg (JEANA!!) nearly caused me to walk out.
If you’re considering visiting this dealership, I strongly suggest you ask for Alana or Mike. At the very least, make sure you ask for anyone but Jeana.
98 reviews
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Great team, with an exception
by Andrew Pollard on 03/01/2025Bought a truck this week. Was originally dealing with Jeana but that was short lived due to her [non-permissible content removed] attitude. She was extremely rude, kept interrupting me, and walked away from the desk twice in less than 5… minutes. A sales manager came over to get on the same page as me and I told him then that I would not be doing business with Jeana but still wanted the truck. Jeana needs to find a new job to weasel her way into because sales and customer service is not for her. Absolute worst attitude I’ve ever seen from a salesperson, especially one whose job literally relies on making sales. She needs to be terminated. Jeana definitely earned her rating of 0/10. Fire that useless, rude [non-permissible content removed]! I was moved to Alana’s desk where she handled all of my questions and concerns with the utmost respect and positive attitude. Alana and her partner Mike truly went above and beyond to ensure this deal went through. From my in person visit, to my texts after purchase, to making sure they retrieved my items in my trade in vehicle that were locked in the glovebox. Alana and Mike are a top tier team and made the experience night and day better. Cannot speak highly enough of both of them. 10/10 for that power team. One bad egg (JEANA!!) nearly caused me to walk out. If you’re considering visiting this dealership, I strongly suggest you ask for Alana or Mike. At the very least, make sure you ask for anyone but Jeana.Kind and Courteous
by Jbro on 10/19/2024updated 10/28/2024We worked with Tim Talley and he was helpful, kind, and honest during the buying process. Would recommend J.C Lewis Savannah to friends/family.Maverick XLT HYBRID for a great price!
by Vesi on 02/14/2024Finally found what I was looking for thanks to the Sales Associate Victor Avramov. With his help and the help of all the people involved in the process of completing the sale, now I am a proud owner of 2023 Ford Maverick XLT Hybrid. Also… great experience with the service department. When we got to the dealership we found a nail in one of the tires on our car and even it wasn't a Ford they managed to replace the tire with exactly the same brand and model as the other tires and it took them only few hours to do it. Thank you!Maverick XLT HYBRID for a great price!
by Vesi on 02/14/2024Finally found what I was looking for thanks to the Sales Associate Victor Avramov. With his help and the help of all the people involved in the process of completing the sale, now I am a proud owner of 2023 Ford Maverick XLT Hybrid. Also… great experience with the service department. When we got to the dealership we found a nail in one of the tires on our car and even it wasn't a Ford they managed to replace the tire with exactly the same brand and model as the other tires and it took them only few hours to do it. Thank you!Great people
by Steve on 01/12/2024Great and helpful people Jason and Luke did awesomeWill always do business with JCLEWIS!
by Johnna on 12/13/2023McKenzie Simpson provided outstanding customer service when I bought my new Explorer Timberline. After months of wanting to upgrade my Base Explorer, we came by the dealership to get an estimated payment on a Timberline I saw online.… McKenzie greeted us promptly and understood we had no intention of leaving with a new vehicle. We felt no pressure to make a decision but once we were presented with the numbers, we decided to purchase the vehicle. McKenzie was friendly, patient, and is a true asset to the JC Lewis team. Thank you, McKenzie, you were an absolute pleasure to work with!Sweet Ride
by Holland on 10/02/2023J C Lewis has been a family dealership for many generations. It is renowned for integrity and personal attention! I feel like I can trust their word and not be taken advantage of. This is what you get with a family business that plans on… being around for the next generation.Great dealer
by Albert on 01/21/2023Stella was great very courteous and helpful. They were so helpful that I now have two vehicles purchased from them. They made it very easy for me with my busy schedule.New F150 purchase
by Vicki Renee on 01/12/2023Thank you Nichole, fantastic service and communication with our new truck!Great service
by Ken schott on 12/19/2022Came in to look at a truck. Found the perfect one and got the best deal. Nichole is easy to work with and Patrick her manager was a big help. Thank you jc Lewis for the best deal in town!Excellent experience
by CRudd on 04/28/2022Wonderful purchasing experience with this dealer and salesperson. David McCalla was very helpful and accommodating with my purchase. The dealership had the best price around. I traveled from Charleston to Savannah to purchase my vehicle and… saved 2400$. David explained everything I needed to know about the vehicle. I would definitely recommend anyone to deal with him. He was very knowledgeable, helpful and made this a pleasant experience.Jacob was awesome!
by Wesley on 03/20/2022My wife and I absolutely hate car shopping, because most salespersons are pushie and will not leave you alone long enough to look and decide on a car I mean it is a huge purchase to buy a car now days! But not Jacob he was awesome he gave… us all the time we needed and done an excellent job!JC Lewis Ford in Savannah
by LG on 01/19/2022The dealership is awesome. They are wonderful about finding the car you want and can afford. Peter and Stella are fantastic salespeople. They go above and beyond to make a sale and keep you informed. I live in NC, but purchased a vehicle… thru them and yes, it was delivered to me. I have nothing but good things to say about them and others I have dealt with at JC Lewis Ford in Savannah, GaWonderful
by Rhonda williams on 01/08/2022Stella at jc Lewis is the best sales person to work with, Stella and Peter make a great team! Stella goes over and beyond to get the deal done and she stays in touch after the sale.New Bronco Sport
by Phil W on 11/22/2021Just bought a new Bronco Sport from JC Lewis and the entire JC Lewis team was helpful in my decision making without being pushy. Originally thought I would like the Escape, but Chris did a great job leading me to the Bronco Sport based on… my needs and price range.My pick-up truck
by Stephen Renshaw on 10/25/2021Tony was very professional, knowledgeable through the entire processCustom order, nice and easy
by Jason W on 10/18/2021Estella and Peter went out of the their way to make sure the buying process was very simple. Absolutely no complaints from me and I’ll be buying from here again. This was a custom order, which was estimated from Ford to be received in 3-4… months. It actually ended up being 60 days or so. Very surprised when I got the call early.Good service
by Hansen on 09/20/2021Overall great experience, quick and no pressure. Harlan our salesman really helped us find us what we needed at a good price.Good Service
by Celina Simmons on 09/14/2021Jeff communicated efficiently and effectively with myself and my father when I moved to Savannah and needed a new vehicle. He was super helpful as my dad was still up in New Hampshire and kept us both up to date and informed on what was… happening.Review
by DMH on 09/13/2021Tim made the process easy for a used car purchase.
About our dealership
If you're in the market for a new or used car, you've come to the right place. With over 110 years in business, our staff at J. C. Lewis Ford is committed to helping you find the right vehicle for your needs. What's more, we're also dedicated to helping you maintain it long after you drive it home for the first time.
Whatever your automotive needs may be, we're here to serve you. Come visit us at 'The Ford Place' in Savannah to see what we can do for you today.
Amenities
- Television
- Vending Machines
- Collision Repair/Body Shop
- Customer Lounge Area
Languages Spoken (1)
- Spanish