Southtowne Chevrolet Buick GMC
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Customer Reviews of Southtowne Chevrolet Buick GMC
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40 sales reviews
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New car purchase
by Melinda on 03/18/2025I had a wonderful experience purchasing my new vehicle from Southtowne of Newnan. The entire staff was helpful and pleasant to work with. The entire process from finding, test driving and purchasing the new vehicle only took about two… hours. They were all fast and efficient. I will definitely purchase more vehicles from Southtowne of Newnan.New favorite dealership
by nystoney on 04/19/2024Excellent service from start to finish. Your salesperson Nichole Mahle was extremely helpful and responsive to my questions and concerns. The finance department was excellent and I look forward to using your service department for all of… my scheduled maintenance.Otherwise good purchase experience but missing OEM Colorado ZR2 Equipment
by Bone-jiggedy on 03/07/2023SouthTowne Chevrolet Newnan, GA Deal# 627411 Stk# 2B60838 Cust# 292197 I come from a family of steadfast “Ford only” truck and van enthusiasts. Having previously owned 2 Ford Econoline vans and 2 Ford F-150 trucks, the brand… indoctrination was so effectively rooted within my psyche …I had never seriously considered purchasing any other make of vehicle. Fast forwards to RV ownership, with a desire to tow a compact utility vehicle behind a motor home. The FMCA 2022 Towing Guide noted that of just a few options among mid size trucks, the Chevy Colorado could be towed. That opened my eyes to the possibility of a test drive. I didn’t expect the simultaneously resilient/plush well-controlled ride of the ZR2 Bison, (on which the Multimatic shocks truly constitute, a game-changer). The cab comfort and appointments felt unexpectedly high-end for a less than full sized truck, and the sound insulation was a pleasant surprise as well. I’m getting slightly better mileage than the published EPA average (20 MPG), which is a few MPG better than my last F-150. Daniel, the Sales Representative, his Sales Manager and the Finance Officer were all very helpful and easy to work with. I have just one disappointment, with my purchase process and this representative of Chevrolet …which unfortunately, is not an insignificant matter. An informative post on the FB Chevy ZR2 owners forum, made me aware that my ZR2 Bison truck was sold to me …INCOMPLETE. EVERY standard ZR2 is supposed to roll off the dealer lot with protective rock slider rails mounted beneath the chassis (just below the door jambs). But my ZR2 (with $5K upgraded Bison package) is oddly missing these protective chassis components …and this somehow escaped notice by the Sales Team and the detail staff …with nobody from the dealership providing an explanation for the missing equipment, I had already paid for. I confidently believe that once this purchase defect is realized by Southtowne, they’ll make every effort to make it right without charge. Once resolved I’d have no reservations whatsoever in recommending Southtowne, and considering another Chevrolet purchase in the future, as well. A copy of this feedback request has been forwarded to Southtowne Chevrolet.We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (678) 619-4902 at your earliest convenience to discuss how we can turn this experience into a positive one.
** Update on my review Yesterday I was very encouraged by 2 phone calls I received from the SouthTowne dealership. Mark, Sales Manager, seems like a gentleman whom is genuinely committed to resolving his customers needs …am impressed by his prompt outreach. Madison from the Service Dept was really friendly and helpful as well, in working around my schedule. Was pretty ‘blown away’ at hearing I’d been provided with a priority service appointment (occurring tomorrow) during which the missing OEM parts will be installed without charge. (Things are definitely looking up!) ** I will provide a further update after the service appointment is complete.
2023 Corvette
by Johntricia3 on 01/18/2023I've bought many new cars and trucks over the years from other dealerships, and I've come to dread the hours waiting for finalization of the purchase, allowing me to get on with my day. This was NOT my experience with Southtowne. With no… advance notice or arrangements I was in, picked a new car with no sales pressure, and was out after securing a deal with which I was very comfortable, all within a very short time. Southtowne provided a great experience with exceptionally knowledgeable personnel, all with a customer-oriented service style. I would recommend this dealership to anyone in the Tri-State area area.Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic Sales Staff
by GregC on 12/05/2019Our sales assistant was absolutely the best! Ross Ables knew the vehicle we were inquiring about and made the process so easy and no pressures. He sincerely wanted us to be happy and completely satisfied with the vehicle we purchased. He… explained and set up all the electronics in a flash and with ease.Sales
by Dynabob on 12/03/2019I think this is about the 20 th car / truck our family has bought from Southtowne & that about says it all !Amazing
by dawgfan on 11/19/2019James and Scott were amazing. We came in late but james went out of his way to listen to what I wanted and to find what I wanted. He stayed well past closing time to ensure we drove out with the car I Wanted. Greg made the paperwork for… financing a breeze. He explained in detail and answered all our questions. Even though it was well past closing time on a Friday night,i never felt pressured or hurried The service department didn't miss anything in making sure the car was detailed properly. Great experience.Sierra SLT
by Southtowne on 09/12/2019Single best car buying experience my wife and I have ever had. Our salesman, Ross Abeles, was a truly one of the most genuine and honest persons we have ever meet. Ross put the customer first and worked hard to get the very best deal.… Scott, the finance manager was awesome as well. He did a great job finding the best rebates and interest rates.Great People, Great Service
by Paulson on 08/19/2019Great selection and friendly sales staff. Not pushy, worked hard to provide me all information I needed. Was a really good car buying experience. I highly recommend sales representative Cory Bonsignore.Excellent Customer Service
by ANN on 08/12/2019Lisa was great to work with and had so much knowledge about the vehicles I was looking at, that it made it an easy process to decide which vehicle I was going to buy. Jodie was also great to work with throughout the purchase process and… walked me through step-by-step on getting to know my new vehicle. Kenny was also great to work with through the paperwork process to finalize the sale. Everyone I had the pleasure to work with throughout the purchase process was professional, knowledgeable, and friendly. They are all great assets to the SouthTowne team. It was also appreciated to recieve a call directly from Chad following up on the purchase experience. It really shows that SoutheTowne cares about its customers.Fantastic Deal
by Marcc on 08/01/2019My whole experience from finding my new truck in there web site to dealing with the stag was incredible.The Best!
by JR on 07/28/2019Southtowne not only has the best inventory that I found in Georgia, but the entire staff is 2nd to none! From my salesperson Benny to all the managers and detail department, they were all outstanding! I will do ALL of my future business… with Southtowne!great service
by great on 06/14/2019updated 06/21/2019great experience salesman has lots of knowledge on the carMr. Minix
by Minix on 06/14/2019We had a great experience purchasing our car from Southtowne it was a pleasure doing business with them. I would recommend them to anyone for new or used car or truck.Buick Envision 2019
by Shelby on 02/22/2019updated 02/27/2019Great car so far and good experience with Southtowne - especially Andrew Martin!Best Experience
by Barbie on 12/16/2018updated 12/28/2018The sales personal was the best. I had the pleasure of working with Ronnie and Jim. The personalize service was what sealed the deal for me. Thanks to everyone at Southtowne for my new GMC.Southtowne and Melissa were Great!
by AUBookWorm on 08/29/2018updated 09/04/2018My husband and I stopped by on a whim and ended up purchasing a vehicle. Melissa and the staff were great and a pleasure to work with.Thank you so much for the great review! We appreciate your business and we hope to see you again soon.
very fast experience!
by Lyn on 08/09/2018Fast and efficient process! I really appreciate how quick the whole transaction was and love our new vehicle!Lyn, thanks so much for leaving a great review. We are constantly working to make the process seamless and efficient. Thank you for letting us know we got it right.
Exceptional Car Buying Experience!
by TheMabrys on 08/01/2018Rick Handcock and Ronnie Railey help our family purchase two Chevy Silverados on our trip to Southtown GMC. The process was smooth and quick (for buying a vehicle!). The experience was great and I highly recommend either Rick or Ronnie… to anyone I talk to about the new trucks. And even after the sale was complete and papers signed, we were walked though all the features and felt comfortable with all the new technology. Rick even helped take pictures for us to help my son and husband celebrate their new rides! We definetly will recommend these guys and this dealership to everyone.WOW! Thank you so much for letting us know that we exceeded your expectations. We really appreciate you taking the time to leave such fabulous review!
Fantastic Experience
by tedrasico on 02/13/2018Very professional and courteous. The only dealership that I have been to where buying a car was actually fun.2017 Malibu
by n08fear on 01/26/2018updated 02/08/2018This was a very easy transaction. This is the third car I have purchased from them and will buy more.
GMC Sierra 1500
Chevrolet Silverado 1500
GMC Sierra 2500HD
About our dealership
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Neil Snied on 04/24/2024