Customer Reviews of Gerald Jones Volkswagen
Review type:
Best Purchase
by Tee on 03/24/2022Ms. Green was an excellent Sales Consultant. I am happy with my new vehicle purchase. I would recommend this dealership whether you are looking for new or used car.The Best In Town!!
by Genie on 08/08/2019updated 08/15/2019The willingness to go the extra mile to help me and understand what my needs and wants are.Genie, thank you for the kind words and for choosing us for your automotive needs. We work hard to go above and beyond for our customers to ensure they have a wonderful experience. Please let us know if there's anything else you need. Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Sunny
by Alan on 07/31/2019updated 08/06/2019I originally couldn’t get what I wanted, so I left and decided to look other places. Sunny still continued to look for something in my price range, until he found something which meant a lot to me because he still was trying to get me into… a car even after I left.Alan, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Melvin Barnes, General Manager mbarnes@gjauto.com
In And Out
by Robert on 07/22/2019Easy and fun. No hassle. Got me the car I wanted at the price I wanted.Thank you for the great review, Robert. I'm happy that our team was able to take care of you and ensure you were able to find your perfect vehicle in a snap! Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Greatest customer service
by Kevin on 07/10/2019updated 07/18/2019Consistent help and understanding. Sales stayed to after 10pm one night.Thank you for the review, Kevin, and for coming into see us. We truly appreciate your business and if there is anything else we can assist you with, please don't hesitate to let us know! Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Sales petson Elizabeth Hatcher was awesome
by Gloria on 07/08/2019updated 07/16/2019Pleasant,courteous and very informed about the car and purchasing aspects .Gloria, thank you not only for this review but also for your business! I'm very happy to see our team was there to take care of you and ensure you had a wonderful car buying experience. I hope we can work with you again in the future. Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Great Experience in Augusta GA
by Debbie on 05/27/2019My sells rep was the best. Mrs. Green, put me in the SUV I wanted, instead of selling me something she thought I should purchase.Thank you, Debbie! Melvin Barnes, General Manager mbarnes@gjauto.com
A very satisfied repeat customer
by Constance on 05/22/2019I have purchased five cars from Gerald Jones and never regretted a purchase.Thank you, Constance! Regards, Melvin Barnes, General Manager mbarnes@gjauto.com
Great place to buy a VW
by Lawrence on 05/12/2019Earl Jones did an excellent job of following up with me and getting the car I wanted.Thank you, Lawrence! Melvin Barnes, General Manager mbarnes@gjauto.com
Excellent
by Reba on 04/27/2019updated 05/03/2019Really enjoyed working with George Sot.Reba, thank you for your incredible review and for the compliments on behalf of George! Sincerely, The Gerald Jones Volvo Team (706) 228-7600
David
by Monika on 03/20/2019updated 03/28/2019I liked how they were able to help me out by getting my car with credit score I have and the down payment I had. They were to work with me very well.Monika, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Great Customer Service
by Scott on 03/04/2019Not only was the purchase of my car quick and smooth. Earl was VERY friendly and enjoyable to work with.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Earl and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! The Gerald Jones Volkswagen Audi Team
Excellent Service
by Jessica on 01/29/2019updated 02/05/2019LOVE Consuella Green! She's the best and my experience with the whole dealership was excellent!!!Jessica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Melvin Barnes, General Manager mbarnes@gjauto.com
Gave the Atlas a try
by Jason on 02/03/2019No pressure in the sales. David Dutton was willing to come out in the rain, answer questions, take test drives, and a car that was not even on our radar (the Atlas) ended up being a perfect fit for our family. In addition, David had quick… answers to all of our questions and definitely knew the Volkswagen brand, especially the Atlas.We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Gerald Jones Volkswagen Audi Team
Car buying experience
by Dawnett on 11/30/2018updated 12/07/2018we loved our salesmen . George Sot was amazing and gave us a great experience picking out our new car. The sales manager was also amazingThank you for the compliments on behalf of George! We're thrilled to see that he took such great care of you! Best, The Gerald Jones Volkswagen Audi Team
My 2018 Jetta GLI New New
by Breanna on 10/17/2018updated 10/29/2018My first car and it was not frighten at all. Every effort was made to make my 2018 experience a year to remember...Awesome sales teamWe appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Gerald Jones Volkswagen Audi Team
Collection manager
by Rusmir on 09/27/2018updated 10/05/2018Professionalism, friendly, patient and understanding customers needs and dreams.Rusmir, we're so happy to see that our team was able to take such great care of you! Best, The Gerald Jones Volkswagen Audi Team
Best Dealer Ever
by Dina123456 on 12/01/2017Best car buying experience ever! I highly recommend Gerald Jones Audi. The Staff is first class, well trained and the process is fast! Dina DelichDina, thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, The Gerald Jones Volkswagen Audi Team
Great price & 1st class treatment!!!
by Shanepx2 on 01/25/2013updated 08/03/2025I LOVE my new 2013 Volkswagen Jetta Sedan 4dr DSG TDI w/Premium & Navigation. Thank you so much for the perfect car at a killer price. We were treated like royalty there and given first class treatment. THANK YOU so much!!! Paul was awesome… and super easy to work with and Carla & Consuella were the sweetest and most helpful ladies around. We will tell all of our friends about our great experience there. Thank you!
Volkswagen Atlas
Volkswagen Tiguan
Volkswagen Taos
Volkswagen Atlas Cross Sport
Since 1974, Gerald Jones VW has been the premier car dealership in the greater Columbia, South Carolina, area. Over that time, we've learned a thing or two about how to treat customers and get them into the car of their dreams. With a professional sales staff, a knowledgeable team of mechanics, and the best finance team in the industry, there's no better place to go for your next vehicle purchase. Here are just a few more reasons to give us your business.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
Tee, we strive to provide the best sales possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Jones Volkswagen's Sales Department. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378
by Gerald Jones Volkswagen on 03/28/2022