BMW of Macon
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Customer Reviews of BMW of Macon
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The following reviews are more than two years old. They are not included in the overall rating.
167 reviews
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by RB on 08/04/2019Easy drop off & pick up; got a ride back to work; easy, no problems.Courteous Professional Svc
by D on 07/28/2019Thanks for another exceptional service experience. Highly recommended.X5 Service
by OurX5Review on 07/26/2019BMW of Macon troubleshot and repaired an intermittent problem with the brake system on our X5. The parts back ordered but this was no problem because we were provided a 2019 loaner car. After our car was repaired it was delivered to our… home. We appreciate the top level service we received.Thorough Repair
by Ric on 07/13/2019Repairs thoroughly explained and completed in a satisfactory manner. Took one day longer than planned because wrong part was delivered but overall great service.Great Dealership
by Fox on 07/07/2019Macon BMW is awesome... The general Manager is fabulous to work with and always responds when needed. Sales and the business office is also great. Service is always helpful.Great
by Bryon on 07/03/2019Tony and his staff are the best ever!!Great service
by 1234 on 06/23/2019BMW of Macon has great customer service reps! The service is quick and efficient. I live an hour away so usually a driver cones to pick up my car but last week I took it in. They were courteous and prompt! Thanks Shelley and thanks to… the mechanics!Awesome service
by Dao on 06/23/2019Polite, respectful, and kept in touch through the process. Your team in service are top notch. This was a recall visit so pricing questions will be answered as Yes. Thank you.Excellent service and follow up
by DL on 06/23/2019Sheila and Shelly were both excellent with my situation and helped me in a timely manner. They both had the best follow up and really understood the urgency of my repair as I was traveling through from out of state. I highly recommend this… dealership for serviceProfessional Service Above and Beyond
by Mr. on 06/09/2019updated 06/19/2019The service department accommodated my schedule and provided a comparably similar loaner vehicle for my use during the repair of my vehicle.BMW
by Renee on 06/04/2019updated 06/10/2019This is my second time purchasing a BMW from BMW of Macon. Both experiences were exceptional!!! I received the ultimate red carpet experience and treatment!! Curtis Harris was an awesome salesman!!! Not only did he show the upmost… professionalism but he listened, cared and met my needs when finding my car. I would highly recommend my family and friends to buy any vehicle from BMW of Macon!! I was very satisfied with my purchase!!!Nails in two tires
by Dianne on 06/06/2019Two run flat tires were punctured while traveling and BMW of Macon saw us immediately and replaced the tires. So thankful they were covered with Ins.Amazing
by Jailyn on 06/03/2019Curtis made this car buying beyond easy. It was my first time buying a car and all the car dealerships in Miami gave me the hardest time or did not even contact me back. As soon as we called Curtis, the next day he let me know that my car… was been shipped to me all before the dealerships in Miami called me back.Review
by plumlois on 05/27/2019updated 06/03/2019The experience was wonderful. I would recommend BMW of Macon to anyoneGreat
by Service on 06/02/2019Service was exceptional and Shelley is always so helpful and professional.Great Service Center, But Pricey...
by CBRO on 06/02/2019Service tech was knowledgeable and done a great job evaluating and repairing my car. The only thing that would keep me from coming back is the cost of parts and repairs. $1100 is high to replace a fuel pump, and almost $500 to replace a… fuel filter? That’s crazy!Fantastic Dealership!
by ChadL on 05/17/2019This is my second vehicle from BMW of Macon and wouldn't go anywhere else in the state of Georgia. They truly have the best customer service!Great service
by Balletnik on 05/03/2019updated 05/09/2019Exceptional service. Tony Shoaf always goes above and beyond to make sure my service is top notch.Good service
by Alexander on 05/01/2019updated 05/07/2019They worked us in quickly to check out a previous service issue. We added a battery installation & PS flush. Shelly, Shelia & the staff were very helpful.Service
by LizzetteNichols on 04/26/2019Very informative and professionalgreat service
by will on 04/20/2019thank you to Brad who found and oil leak and fixed it
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