BMW of Macon
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Customer Reviews of BMW of Macon
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Great experience
by Eddie and Colista Battle on 03/28/2024Took care of all of our needs, very knowledgeable, and I will definitely recommend them to everyoneAnother great experience
by Rico Richardson on 03/22/2024The entire team excelled at providing an honest, warm, and friendly experience. BMW of Macon is tops. Thank you to Anthony, Nadia and Michael!VW Lexus Used Car Trade
by Donald and Cynthia Hayes on 03/20/2024This online purchase was perhaps the most enjoyable purchase we have ever made. The transaction was seamless. Our compliments to Omar and his team. We are not the easiest customers to work with, but his BMW team was always respectful and… responded as needed.FRAUD!! CHEAT!! UNETHITCAL! Stay Away!
by andy on 03/06/2024FRAUD!! CHEAT!! UNETHITCAL! Stay Away! I leased a vehicle through a broker and I reside out of state. The paperwork was done via Fedex. After 14 days or so when it showed up on BMW website I noticed that my allocated mileage was 30k… instead of 36k. Upon deep diving and rechecking the executed paper I noticed that my signature was forged and numbers were altered. This deal was conducted via a broker. The car was to be shipped to me. OMAR Saleh -The Sales Rep- - Stop paying attention after deal was done. I had to contact again and again to get the vehicle shipped to me. He sent me paperwork with forged signature. Never sent the title work to MY DMV after promising. I had to send mails again and again to get the copy of executed paperwork. Jason Diaz - Called and lied pretending to be the co-worker boss to cover up the forgery. Lied that GM is aware of situation. Lied that BMW is correcting contract and lied that employee will be fired. Scott Smith (GM) - Did not take any action on the employee who conducted the forgery and made me deal with the same employee throughout the process. I spent more than a month sending email/phone calls. On the calls he sounded like it was not a big deal. Big part of the problem. Michael Perez- Finance Director- Forged my signature, kept on sending paperwork with mistakes to me. Delayed every step of the process and had to be pushed all through even after committing the forgery. Got away with no punishment what so ever. In the end- My miles was corrected. The money that they were trying to pocket was added to my account and hence payment was decreased by $25 per month. No compensation was given for the ordeal that I had to go through. It took 1.5 month for this to sort out. The employee involved was not disciplined and got away with the mess. I am not sure how many other they have done this to. I was lucky to check the information else I would had discovered it after 3 years during turn in.Quick and easy
by Mary Louise McCashland on 03/02/2024We came in looking to buy the M850i convertible. The purchase and paperwork was completed in record time. We saved so much time that while I was receiving my features demo my husband decided he wanted X7 and they had the deal done by the… time my demo was complete.Excellent customer service!
by Cheryl Six on 02/12/2024I could not have imagined a better salesman than Greg, or easier transaction! The price online was exactly what I paid except for the additional $799 dealership fee. I bought a used vehicle and was treated as if I bought a brand new… hundred thousand dollar car. I would definitely contact Greg again if I were in the market for another vehicle. Thank you so much!!Exceptional Service!!!
by Shirley Cryer Clayton on 01/26/2024I received exceptional service, from Mr. Curtis Harris - Salesman and the entire staff. Mr. Harris was friendly & professional and went above and beyond to assist me with my purchase!!! I’m very pleased with BMW of Macon, GA.BMW Macon
by Nathan Simpson on 01/19/2024I had a great salesman, Joshua Peck, who was courteous, very capable and went out of his way to be helpful!Excellent Service
by Excellent Service on 12/11/2023BMW of Macon keeps their promise. Delivers a low cost high quality vehicle. Ali is fantastic.Chloe was great
by J Webb on 10/25/2023Chloe went above and beyond.Provided Exceptional customer service!!!! Will definitely be returning to her againExceptional Service
by Tamiko Slocumb on 08/30/2023Curtis was amazing, he made the process so so simple for me. He delivered exactly what I wanted. I am so happy!!!Excellent service
by Curtis Harris on 08/22/2023I really had a great experience with BMW of Macon, Mr. Harris is a great salesperson, and I would recommend him to anyone. I rat my experience a 100%, and we did the whole deal over the phone.Chloe is AMAZING!
by The Graham Family on 08/22/2023This has truly been the easiest, most pleasant car buying experience I've ever had. Chloe was very personable and responsive and she never made me fee like a burden. We were also in and out of the dealership in under an hour which was… amazing! As long as she's selling BMW's, I'll keep buying them. :)
The following reviews are more than two years old. They are not included in the overall rating.
167 reviews
Great Experience
by technicole on 07/26/2023I would highly recommend BMW of Macon. I called to confirm if the vehicle I viewed online was still available, and when I arrived to the dealership that afternoon the vehicle had been located and pulled to the front ready for a test drive.… The whole car buying experience was a breeze. My car salesman Josh has been fantastic! Josh has been available to answer any follow up questions I’ve had since my purchase which is not the norm so thank you Josh and thank you BMW of Macon!!Dream car!
by Cindy Banigan on 06/15/2023Johnnie helped my husband and I land our dream car. Very helpful and kindGreat team of people!
by Mark on 06/03/2023Everyone there at Macon BMW was so wonderful. We had an unfortunate family emergency and the dealership held my car till I could fly out from Michigan to close on the deal. Could not be happier with my experience.Exceptional Service
by Pete on 03/20/2023Great Experience during and after sale. I've been doing business BMW of macon since 2006. They are great to work with buying and servicing of all my Bmw's.Outstanding Sales Experience
by LJanuary on 02/11/2023I was looking for a new vehicle for my wife, trading up from a 2020 to 2023! Was looking for either an X7 or X5, Curtis did an outstanding job in matching a vehicle to meet my wife’s request!Great experience!
by Kristin Burnett on 01/03/2023We had a great experience purchasing our new X3. Ed was great to work with and was very understanding of our needs. The car was shipped from another location and was detailed and ready when we arrived. Thank you!Another great experience
by R Richardson on 12/02/2022Kudos to Anthony Lotardo and Kwame Poku! Both gentlemen met my expectations in providing a great sales experience. Anthony made sure my vehicle was ready for delivery by my specified time. Kwame delivered the vehicle to my residence and… helped me complete all the paperwork. These two gentlemen exemplified the ultimate in customer service!Certified BMW 540i
by Certified BMW 540i on 10/17/2022My experience with Macon BMW has been great. Very informed sales staff, product introduction staff, BMW Genius personnel and finance manager. All questions were addressed and the car had been thoroughly prepared during the certification… process.It makes our day to see that you were satisfied with the process of buying your Certified Pre-Owned BMW 540i! We know it will help make every drive an experience to remember, and we appreciate you coming to BMW of Macon to make it happen! Be sure to visit us again soon! Thank you!
About our dealership
We're so glad Ed made your new BMW X3 purchase at BMW of Macon so great! We hope you love your new ride and appreciate you taking the time to leave our team with such a kind five-star review!
by BMW of Macon on 01/03/2023