Audi Gwinnett
Today 12:00 PM - 6:00 PM
Customer Reviews of Audi Gwinnett
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Good car purchasing experience
by Person on 11/27/2024
updated 12/02/2024
Come into the dealer knowing their processing fee and how title tax will work for your situation (new, used, trade-in), how much you want to spend on a specific model, what warranty or warranties you want (for free or to buy), and how you… want to pay or finance, and you should be able to get a fair deal at this location. They’re friendly. It also helps to be able to wait for the price/car you want.
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Excellent Audi Dealership
by Kam J on 12/06/2024The staff at the dealership were very helpful and thorough when servicing my audi. During the wait they offered me coffee and showed me to some the waiting areas where i could work and take business calls. The dealership has a nice vibe.Good car purchasing experience
by Person on 11/27/2024updated 12/02/2024Come into the dealer knowing their processing fee and how title tax will work for your situation (new, used, trade-in), how much you want to spend on a specific model, what warranty or warranties you want (for free or to buy), and how you… want to pay or finance, and you should be able to get a fair deal at this location. They’re friendly. It also helps to be able to wait for the price/car you want.Professional
by JC on 03/30/2024Very professional and thorough, everyone is attentive and helpful."Revving Up Excellence: My Unforgettable Auto Purchase at Gwinnett Audi
by Duggirala Amar on 08/07/2023"Exemplary Experience at Gwinnett Audi : A Dealership Above the Rest! My recent visit to Gwinnett Audi left me thoroughly impressed with their unparalleled customer service and commitment to excellence. From the moment I stepped foot on… their lot, I was greeted warmly by their knowledgeable and friendly staff, who took the time to understand my preferences and needs. The selection of luxury vehicles at Gwinnett Audi is nothing short of extraordinary, boasting the latest models with cutting-edge features and impeccable design. Their team went above and beyond to guide me through the various options, ensuring I found the perfect car that matched my taste and budget. What truly sets Gwinnett Audi apart from other dealerships is their dedication to transparency and honesty. They provided a comprehensive breakdown of pricing, financing options, and any applicable incentives, ensuring I felt confident in my decision. The purchasing process was seamless and efficient, thanks to their competent finance team. They worked tirelessly to secure the best rates for my auto loan, making the entire transaction stress-free and enjoyable. Even after driving off the lot with my new car, the support didn't end. Gwinnett Audi' exceptional after-sales service continues to impress me. They promptly address any questions or concerns, providing top-notch maintenance and support to keep my vehicle running smoothly. In conclusion, my experience at Gwinnett Audi has been nothing short of exceptional. Their dedication to customer satisfaction, impressive selection of luxury vehicles, and trustworthy approach make them a standout dealership in a sea of options. If you're in the market for a premium car and want a dealership that truly cares about its customers, look no further than Gwinnett Audi!"Patrick and Glenn are Awesome!
by Eric She on 08/03/2023Patrick and Glenn took care of my Audi Q4 AC compressor very quickly. Great communication and provided an etron loaner to me during the service. They kept me in the loop throughout the entire process. See them for your Audi service needsSmooth sailing!
by Keca on 08/03/2023This is my second time at this dealership for service. I love the video they send with any recommended changes. Both times, my tech didn’t recommend any additional services which is not typical for a car dealership. Other places always seem… to find some way to spend your money. Not this dealership! I also love that they send a car to take you to/from the neighboring eateries while you wait and they clean your car. Today, they even changed my car remote battery without me asking. Top notch service here.Inspection Service
by Ted Ciceron on 08/03/2023Definitely helped with topping off my oil and giving me a great price on my inspection service.Awesome service!
by Nita on 08/03/2023Awesome service! Very prompt, informative, and attentive.Booking an appointment
by Nick on 08/03/2023Booking an online appointment is about two weeks out from service date. That could improve. Service was good and timely.
The following reviews are more than two years old. They are not included in the overall rating.
306 reviews
What an enjoyable experience!
by Kathy Rasmussen on 07/31/2023The sales guy - Damon White - the manager and the Finance guy Claud were ALL fantastic. They were welcoming and professional but all were willing to laugh and be lighthearted.NEVER AGAIN
by Elizabeth Taylor on 07/29/2023Service Department is Horrible!! It took 7-1/2 hours to get my 2001 A5 with 1800 miles back to me. Promises were made and not done. Never will I go back there for anything.Daenzel was so helpful
by S Newton on 07/29/2023Daenzel got me in and out with exactly what I needed. He even offered his iPhone charger after I told him my phone was dying. Thanks Daenzel!Jeff and Josh are the best!!
by Tyrone Kelly on 07/27/2023Audi Gwinnett is hands down the best in service across the board. We’ve had four Audi vehicles since 2013 different models but every time we need anything addressed they make it happen for us. Josh the Manager always advocates for us and… Our service advisor never steers us wrong. They are just simply doing their jobs but they are simply great people which are hard to find in world. Thanks Josh & Jeff We appreciate your excellent service we get every single trip to your service departmentFailure to Make Repairs within Promised Time
by SukieB on 07/26/2023While the dealership did provide a loaner car to me for the estimated 3-day repair period (yes, much appreciated), the service rep was poor in communicating progress of the repair. On the 3rd day not hearing from the service rep from whom I… was awaiting an estimate, I showed up at the dealership and learned that my car hadn’t been touched in 3 days. Apparently my work ticket took a lower priority as was explained to me. This was not acceptable and I took my car home without the repair. I will seek the repair from another Audi dealership. Not exactly how the service center should be run under a luxury car brand or any brand for that matter.Fabulous Five Star Experience
by Liz on 07/20/2023I had a fabulous buying experience with Audi Gwinnett from start to finish. I saw the car I wanted online, reached out, and my salesman Damon contacted me. Damon was attentive, personable, and customer service driven. He responded… quickly and professionally, answering my questions and providing the requested numbers. He even came in on his day off to meet with me and, in turn, closed the deal. Audi staff was very accommodating and easy to work with. I would definitely recommend purchasing a car here.Outstanding customer service kept me in the loop the entire time!!!
by Flag on 07/19/2023All around great experience!Great services
by None on 07/19/2023Nice dealership with great services. My audi advisor Patrick is awesome, very knowledgeable and give a good recommendation. I highly recommend.White glove service
by Shelby on 07/18/2023I had one day in between business trips and was overdue for an inspection. I texted the night before and they squeezed me in with next to no notice. This isn’t the closest Audi dealership to me but I will always make the drive to Audi… Gwinnett for their amazing service. Thanks Drew!Q5 service
by Phil on 07/14/2023They are easy to work with and get you in and out as quickly as possible.Oil change and inspect, 50 K service
by Dodger on 07/14/2023Easy to schedule service. In on time & out promptly. Pleasant and knowledgeable service advisor.Audi service
by Cdw1210 on 07/12/2023Everyone is super helpful and super nice
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