Billy Howell Ford Lincoln
Customer Reviews of Billy Howell Ford Lincoln
Review type:
honest eval
by mywebsite13 on 10/19/2015updated 11/13/2015The sales person was friendly and efficient. He got back to us quickly by e mail or phone. It showed they valued our business and respected the customer.New truck purchase at Billy Howell
by KBinSH1 on 10/03/2015updated 11/09/2015Low pressure, Dennis was very easy to work with, Dudley in credit was also very helpful. Got the truck I wanted the way I wanted.Wonderful
by Nancy_62 on 10/09/2015updated 11/09/2015First time doing business with Billy Howell and you all are incredibly kind and knowledgeable. This is the first time that I have ordered a vehicle and you kept me informed throughout the entire process. You all made the experience so… easy!!It was a pleasure to read about your first buying experience working with our staff. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best Regards, Brenda Howell | bhowelllaye@howellford.com
New truck purchase at Billy Howell
by KeninSH on 10/03/2015updated 11/04/2015Low pressure, Dennis was very easy to work with, Dudley in credit was also very helpful. Got the truck I wanted the way I wanted.Congratulations on your new truck! Thank you for taking the time to write about your experience. It is magnificent to know that Dennis and Dudley were able to provide you with the pressure-free and efficient service that Billy Howell Ford Lincoln is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best Regards, Brenda Howell | bhowelllaye@howellford.com
How I met our Fusion
by GeorgiaGator on 10/29/2015I enjoyed the personal touch given by Amanda, Jim, Gary, and Dudley. Its like family. They all worked diligently to make the deal work for us.Thank you for this great review! Amanda, Jim, Gary, and Dudley are truly exceptional employees and we appreciate them for providing great service to you! Thank you again and be sure to like us on Facebook to get all the good deals! Best Regards, Brenda Howell | bhowelllaye@howellford.com
Great experience
by Mwilson1415 on 08/23/2015updated 10/27/2015Friendly staff made sure I was satisfied with my purchase. They went above and beyond without overwhelming me. I will definitely return for my next purchase.We really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Billy Howell Ford Lincoln team went above and beyond to help out with your vehicle needs. Thank you again for your business and enjoy your new car! Best Regards, Brenda Howell | bhowelllaye@howellford.com
Great car buying experience!
by JamiM on 08/12/2015updated 10/21/2015I spent 2 days looking for the perfect car. The salesman, Jim, took the time to find out what was important to me ensured I got exactly what I wanted. He spent hours with me. Once I found the car the entire team worked with me for a… great deal.We appreciate your marvelous feedback! I am happy that Jim was able to help you in your needs. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Buying a 2015 Lariat
by Dm_49 on 07/23/2015updated 08/03/2015Even though what I was looking for wasn't in stock, Dennis and Gary were determined to locate it and found it, they were easy to deal with and explained everything in detail about the truck.A Great Experience
by Stang4Life on 07/06/2015updated 07/17/2015Randy and Dudley were great to work through the sales and financing process with. The respect, professionalism, and courtesy extended were all greatly appreciated by my husband and I. The whole team at Billy Howell is just awesome.Get Independent Inspection of Cars Prior to Purchase
by CShevlin on 07/12/2015We were all set to buy a used car from Billy Howell Ford. We wanted to get the car inspected by our mechanic. They told us we could do so but it had to be done that day. It was Saturday at noon, and that was impossible, so we hired a mobile… inspector that came to the dealership. The inspector was able to tell from looking at the car, and from doing industry research, that the car had been in a major accident and that no amount of repair would make it safe to drive. He stated that he would not put his family in this car. We obviously did not purchase the car from Billy Howell Ford and will never do so in the future.Thank you for your feedback, Carrie. We have a full disclosure policy about the condition of the car and all previous accidents, which was available via the AutoCheck report your mechanic read. Safety is a primary concern of ours which is why we offer this AutoCheck report to all our customers free of charge. Please feel welcome to speak with me further regarding this issue if you have any questions. Bill Howell, Vice President
Edge 2015
by alespi on 07/06/2015It was a pleasure dealing with Doug Bollinger. He carefully listened to our needs and offered appropriate solutions without overselling. He clearly presented difference price options and work with us to find a reasonable solution in line… with our budget. The whole experience was exceptional. We still cannot believe we got in the dealership with our old lease and left with the new car that we wanted on the same visit. All very efficient and smooth!Billy Howell ford.
by bfasig on 07/03/2015Wayne in sales and Dudley in finance were great to deal with. Very smooth transaction. I thought it might be a little more complicated but they made it simple, easy, no pressure and no stress.Thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Feel free to call or stop by if there is anything else we can do for you. Best Regards, Brenda Howell | bhowelllaye@howellford.com
EXCELLENT experience at Billy Howell Ford
by CFexplorer on 06/16/2015updated 06/26/2015Dennis Aronson was great! Very easy to work with and so helpful. The entire team made the process very smooth, and I would definitely recommend (and have already!) the dealership to others.We cannot thank you enough for your wonderful review of Billy Howell Ford Lincoln and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best Regards, Brenda Howell | bhowelllaye@howellford.com
Billy Howell Ford - Used Mercury Mountaineer
by huxtable89 on 06/12/2015Robert was very professional, he was upfront and honest about my options, and despite less than perfect credit, he treated me with respect and courtesy, and helped to find a lender that met my needs. I also had some challenges in obtaining… my title due to the fact that the loan was sold during my bankruptcy. Robert and the finance team allowed me to complete the purchase, and were patient as I worked the title issue with state of Georgia.Thank you for this great review. Robert is truly an exceptional employee and we appreciate him for giving you a great experience. Thank you again for your business. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Great Experience. Great Team. Great Vehicle
by twillig12 on 06/05/2015Extremely trust worthy. Friendly, professional, helpful and honest! Richard provided a lot of good information and Bruce, as usual, was outstanding with the sales. They went way out of their way to the truck I really wanted and at an… excellent price.Thank you so much for sharing your feedback, Thomas. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Richard and Bruce. Please feel free to visit us if you have any further automotive needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Billy Howell Ford - I purchased a new vehicle yesterday
by dhuskins on 05/29/2015updated 06/05/2015The customer service that Doug provided and the efficiency in which everything happened was great. I was not expecting to drive off in my car and when I arrived all I had to do was sign my paperwork. I was in the dealership for maybe an… hour and then my family and I went out to dinner.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Doug was able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Wonderful Experience
by M_Wood on 05/08/2015My sales person, Willie was really great to work with. I dreaded walking onto the lot because of the typical experience I have had at other lots in the past. Willie greeted me when I walked in the dealership, he was friendly & was never… once pushy or over bearing. He had the personality that he was there to help me & not just sell me something. It was the best experience I have ever had at a dealership & plan on purchasing more from your dealership in the future.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Willie was able to satisfy that. Do not hesitate to inform us if you have any further questions about your vehicle. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Finally a Car Dealer who UNDERSTANDS
by LarryGP on 05/08/2015The non aggressive atmosphere is a breath of fresh air. Obviously this organization has focused on corporate values not just getting the next sell. The test of a true sales operations is the degree to which they determine and meet the needs… identified through conversation with the customer. You did just that. It was clear we were not someone to "sell" but someone to help! This is where you want to go if you want a partner in satisfying your transportation needs. Go somewhere else if you just want to be sold what needs to leave the inventory first. Trust Me even if you don't buy you are going to enjoy the atmosphere and the people! Worth stopping in to see that this type of business is still alive an well today!We would like to thank you for taking the time to write about your experience with us. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best Regards, Brenda Howell | bhowelllaye@howellford.com
We would like to thank you for taking the time to write about your experience with us. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Great Experience
by SDragin on 04/27/2015updated 05/06/2015The whole process was very easy and our Salesman, Corey was great. The Finance Mgr was also very helpful and easy to work with. Overall it was a great car buying experience!Thank you so much for writing this review about your experience with us. We love hearing about customers that have a great experience at Billy Howell Ford Lincoln and we are glad you are one of them. Please do not hesitate to contact us if you have any questions about your vehicle. Best Regards, Brenda Howell | bhowelllaye@howellford.com
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by Bruce_William on 04/29/2015updated 05/06/2015My step-father highly recommended Doug Bollinger in 2010 and I was not disappointed then. Unfortunately that awesome Mariner was rear-ended and totaled. This is the 2nd time Doug has hooked me up with a vehicle and I'm just as pleased.… He even had my rental car cleaned out. Then chauffeured me back from Enterprise while my car was going thru it's final prep stage. The notion that buying a vehicle is an unpleasant experience IS TURNED UPSIDE DOWN at Billy Howell. My two encounters with Doug have been more than pleasant, and have resulted in getting now two really great cars.We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience with Doug reflected this dedication. At Billy Howell Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Billy Howell Ford is AWESOME
by Rebecca_23 on 04/19/2015updated 05/02/2015The salesman was right on the ball and they worked with me to get a good vehicle that was in my price range for payments and made sure everything was taken care of. They were all just awesome to me and left with a car that was freshly… cleaned and filled with gas. Richard also asked me to come back in during the week so he could show me how everything worked in the car as you were a bit short staffed that day. Great place to buy a carWe sincerely appreciate your feedback. Each employee is a valued member of the Billy Howell Ford Lincoln team and we all strive to provide excellent service. We pride ourselves on offering high quality customer service, and I am glad we were able to take care of you. Please feel free to visit us if you have any questions or concerns about your car. Best Regards, Brenda Howell | bhowelllaye@howellford.com
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Billy Howell Ford Lincoln satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best Regards, Brenda Howell | bhowelllaye@howellford.com
by howell_ford on 11/16/2015