Customer Reviews of Lou Sobh Kia
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Nee Car Purchase
by krbranna on 02/01/2017Great selection price colors. Friendly knowledgeable staff. Lots of smile even days after the sale. Followed up with me to see if any questions or concerns and still satisfied with car.Dishonesty at every turn
by jtorow9 on 01/24/2017They lied to me about the initial price tried to charge 1000 more than the price in their website. After negotiations the told me they accepted my offer including what I said I agreed to as a down payment. Was told multiple times to come in… the deal was approved. Came in and neither person I was dealing with was their (was told the sales manager had been there since 730am long before it opens). The sales manager came back and suddenly the door payment is 3000 more than I had quoted, but hey if that didn't work their was another car I had no interest in at all which they could get me in for only 800 more than I had originally discussed. So Chad I do not care if you were there since 730 because you are not the only one that works ling hours. The difference was that after working my long hours I fought traffic on a LIE and you all couldn't even bother to be there when I got there. I will happily tell everyone about the shady dishonest business practices at Lou Sobh Kia.....2016 Sedona
by Jponder on 10/24/2016Sean was awesome! He and Chad spent a long time helping us find the best vehicle to suit our need for our 5 grandchildren. Highly recommend Sean, Chad and Lou Sobh!Excelent!
by deltrem on 06/22/2016updated 07/06/2016Fast, caring and no issues at all with service provided by Roger.New Car
by jillsnewride on 05/04/2016updated 05/18/2016I had a great experience. I had time to look at cars before I met with a salesman so I felt no pressure. I paid what I wanted for my new car and never felt pressured to buy.Great Experience
by teendrivermom on 05/10/2016I had a great experience with Lou Sobh Honda. I was able to get over the phone the price I wanted, and Kim Carr made my experience so quick and painless. I knew the car I wanted and they gave me the terms, I didn't have to waste an entire… day haggling between sales managers and sales staff. She was awesome and I will defiantly be going back to her when I have to by a car for my next child. I was so happy that made go local-EASY!!!This was the most wonderful experience,HIGHLY RECOMMEND
by Kaleyam on 04/01/2016I would like to comment on the outstanding customer service received by Chad and his wonderful crew at lou Sobh Kia in Cumming GA. I have interfaced with countless sales representatives from MANY dealerships. Without a doubt, Chad has been… the best sales person I have dealt with in many years. From my first call to him, he was professional and responded quickly regarding a jeep I was interested in. He was not pushy and was very informitive when discussing my needs. He took his time to explain EVERYTHING thoroughly. He hit the nail right on the head here. He took care of it all, his honesty as a salesman was astounding, I am so impressed by this dealership in it's entirety, it was truely a VIP experience. Everyone I came in contact with at this dealership had a happy, down to earth attitude, everyone I saw seemed delighted to be there. I had gone to 7 dealerships before going to Lou Sobh, and they absolutely blew me out of the water with the price and how I was treated throughout the entire process. Chad had the integrity I'd been looking for in a sales person for a very long time. Everything he did was honest, straight forward and he exceeded expectations, right through to the delivery of my shiney new Jeep as well as subsequent follow-up to ensure my complete satisfaction even after the purchase This was the BEST car buying experience I have ever had. I HIGHLY recommend them hands down. The 7 other dealerships I'd visited within the 3 months all turned out to have the same pushy, scam artist attitudes. This experience was awesome!! Save yourself some trouble and go here first! You won't regret it!Hill Family
by HappyKiaSoul on 03/17/2016Best car buying experience ever. no pressure. We got exactly what we wanted and worked with the nicest people.Wonderful Team
by Pleased_Client on 03/09/2016The team was personable and was truly concerned about the buying experience. I would buy another car from these folks.You wanted to see me in a Kia ...
by kotedo65 on 11/18/2015Marty was extremely helpful in making my decision on leasing the Kia Soul EV+. She stood out of my way and answered question as they came up in a very professional and courteous manner. Very much appreciated!
About our dealership
Family owned and customer centered, the Lou Sobh Auto Group has been proudly serving the automotive needs of car buyers for over 30 years. One of our core tenets is supporting the communities that have supported us through sponsorships of local schools, charities and organizations. Whether you’re visiting our state-of-the-art service department or shopping for your next vehicle, we look forward to giving you the award-winning customer experience we’ve come to be known for. Our commitment is to exceed your expectations in every department of our dealership. In addition to offering the full-line of new Kia vehicles, we also offer a large selection of high quality pre-owned vehicles as well as certified pre-owned vehicles that include an extended manufacturer warranty for added peace of mind. No matter which vehicle you decide on, our professional finance team will help you find terms that fit your lifestyle and your budget.
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish