Skip to main content

Customer Reviews of BMW of Columbus

Review type:

Overall rating

5.0
4.98 out of 5 stars

(48 reviews)


Customer recommendations:

Yes (48)|No (0)

BMW of Columbus

5 out of 5 starsby Kip on 05/28/2025

Thomas Wright and BMW of Columbus helped me design, build and deliver the BMW of my dreams. I would recommend them to anybody who is serious about finding the BMW they want, at the price they want.
  • Kip, we're delighted to hear that Thomas and the BMW of Columbus team helped you create your dream car! Thank you for recommending us, and enjoy every moment with your new BMW!

    by BMW Of Columbus on 05/29/2025

Have feedback for this dealer?
48 reviews
Sort by:

  • Exceptional service

    5 out of 5 starsby Mack on 06/30/2025

    I recently brought my car in for a routine maintenance visit and was thoroughly impressed with the level of service I received. From the moment I arrived, the staff was friendly, professional, and efficient. They took the time to explain… everything clearly and answered all my questions with patience and expertise. The work was completed on time, and my car feels like new again. It’s clear they take pride in their work and truly care about their customers. I highly recommend this service center for anyone looking for honest, top-quality car care! Thank you Zach and your team!
    • Thank you for sharing your experience with us! We're delighted to hear that Zach and the team at BMW Of Columbus provided such excellent service during your maintenance visit. Your recommendation means a lot, and we're here whenever you need top-quality car care in the future!

      by BMW Of Columbus on 07/01/2025

  • Excellent Service

    5 out of 5 starsby Dr Steve on 06/27/2025

    Simple oil change but in and out in short order.
    • Steve, thank you for choosing us! We'll see you next time. Safe travels! - The BMW Of Columbus Team

      by BMW Of Columbus on 06/29/2025

  • Professional and Awesome Service

    5 out of 5 starsby Rawlins Lacreia on 06/03/2025

    From building my BMW to its delivery from Germany, Mr Thomas and Mr David were incredible every step of the way they kept me informed, answered every question and made the process smooth and exciting. Their professionalism and support truly… stood out. I couldn’t be happier with my experience. The entire team that assisted from the finance department to explaining the features on my new car was awesome and professional as well. I truly appreciate the BMW team of professionals. If you are reading my review and looking for a BMW; please do not hesitate to contact Mr. David and Mr. Thomas they will ensure you get the car of your dreams. My purple BMW is great and I have been receiving nothing but compliments; it’s one of a kind, especially built for me thanks to Mr. David and Mr. Thomas!!! Thanks to Zack from the service department who always provides friendly and professional services when I bring in my previous BMW. I requested that he is over both of my BMWs. Again, I can’t say it enough, thanks BMW Team, I am very satisfied with services rendered from purchasing a new BMW and just having my old BMW serviced.
    • Thank you for sharing your wonderful experience with us at BMW Of Columbus! We're delighted to hear that Mr. Thomas, Mr. David, and Zack made the process smooth and exciting from start to finish. It's fantastic that you're enjoying your one-of-a-kind purple BMW and receiving so many compliments on it! We appreciate your kind words about our team’s professionalism across departments—enjoy every moment in both of your BMWs!

      by BMW Of Columbus on 06/03/2025

  • Service

    5 out of 5 starsby Mal on 05/31/2025

    Went into the dealership with a tire issue and no scheduled appointment, the service team took care of the issue without hesitation. Additionally, they recommended going ahead and getting the oil changed, truly satisfied with our service.
    • Mal, we're delighted to hear that our service team at BMW of Columbus was able to assist you promptly and efficiently! Thank you for choosing us, and we're here whenever you need further assistance!

      by BMW Of Columbus on 06/01/2025

  • BMW of Columbus

    5 out of 5 starsby Kip on 05/28/2025

    Thomas Wright and BMW of Columbus helped me design, build and deliver the BMW of my dreams. I would recommend them to anybody who is serious about finding the BMW they want, at the price they want.
    • Kip, we're delighted to hear that Thomas and the BMW of Columbus team helped you create your dream car! Thank you for recommending us, and enjoy every moment with your new BMW!

      by BMW Of Columbus on 05/29/2025

  • Fast, professional and efficient.

    5 out of 5 starsby Tony on 05/14/2025

    Salesman (Dave Noelte) was very professional and friendly. The transaction went smoothly with no issues.
    • Tony, we're delighted to hear that Dave provided a professional and friendly experience at BMW Of Columbus. Thanks for sharing your positive feedback!

      by BMW Of Columbus on 05/15/2025

  • My service dept. Representative OSA was great!

    5 out of 5 starsby Great service appointment on 05/12/2025

    I came in and needed a couple extra things done under my maintenance plan. Instead of making me come back Osa my service representative took care of me the same day! Thank you for continued excellence OSA & BMW!
    • We're delighted to hear that Osa and the BMW Of Columbus team provided such excellent service during your visit! It's great knowing we could accommodate all your needs in one appointment. Thank you for choosing us!

      by BMW Of Columbus on 05/13/2025

  • Great buying experience

    5 out of 5 starsby Jim Hamrick on 04/03/2025
    updated 05/09/2025

    I purchased my first new car in 1980 and have had many buying experiences. Some have been really good, others, well, not so much. After leaving the dealership on this occasion I told my wife I thought that was absolutely the best… experience we have ever had buying a car. She laughed and said she was just thinking the same thing. Well done, BMW of Columbus and Justin!
    • Jim, we're delighted to hear that your experience with Justin and the team at BMW of Columbus was exceptional! Thank you for sharing such a positive review. Enjoy your new car!

      by BMW Of Columbus on 05/09/2025

  • Service Excellence

    5 out of 5 starsby Woodrow McWilliams on 04/29/2025

    I received top rate service at this facility. Osa made it seamless providing first class valet service which allowed me to work without interruption while my car was being addressed. It was an outstanding service experience from the start… to finish.
    • Hi! Woodrow! We're delighted to hear that Osa and the team at BMW of Columbus provided you with such a seamless service experience. Thank you for sharing your positive feedback!

      by BMW Of Columbus on 04/29/2025

  • Service Department

    5 out of 5 starsby Jimmy on 04/21/2025

    Excellent communication and service provided in a timely manner.
    • Hi Jimmy! Thank you for leaving us this five-star review and for your kind words about our service team at BMW of Columbus! We'll see you next time!

      by BMW Of Columbus on 04/25/2025

  • Service

    5 out of 5 starsby Marquis on 02/17/2025

    My X5 was serviced with excellent care. Service Rep Mark always gives great advice on the necessary services required to maintain my vehicle.
    • Marquis, we're delighted to hear that Mark provided excellent care for your X5 at BMW Of Columbus. Thank you for trusting us with your vehicle's maintenance!

      by BMW Of Columbus on 02/17/2025

  • My requests were fulfilled

    4 out of 5 starsby SH on 01/29/2025

    I took my vehicle in for warranty work and the work was completed in a timely fashion and to my satisfaction.
    • We're pleased to hear that your warranty work was completed promptly and met your expectations at BMW Of Columbus. Thank you for sharing your experience with us!

      by BMW Of Columbus on 01/29/2025

  • Customer

    5 out of 5 starsby Angie Bacon on 12/31/2024

    The dealership is our “ go to” for car purchases and subsequent services needed. Zach is always a joy to work with in the service department.
    • Angie, we're delighted to hear that Zach and the BMW Of Columbus team have earned your trust for both sales & service. Thank you for making us your go-to dealership!

      by BMW Of Columbus on 12/31/2024

  • Always great service

    5 out of 5 starsby leedwatkins on 12/16/2024
    updated 12/24/2024

    The service department did an excellent job with my maintenance. They had my vehicle done in no time!
    • Thank you for taking the time to share your 5 stars! We look forward to seeing you next time, Leed! -BMW Of Columbus

      by BMW Of Columbus on 12/24/2024

  • Service Advisor. Osa Hill

    5 out of 5 starsby BMW of Columbus Georgia on 12/16/2024
    updated 12/24/2024

    The service advisor Osa Hill is outstanding. He has a helpful attitude. He is understanding. He listens to you.His support is outstanding and he very intelligent and friendly
    • Thank you for sharing your review with our team! Osa and the rest of our team appreciate your 5 stars! -BMW Of Columbus

      by BMW Of Columbus on 12/24/2024

  • Great experience, as always

    5 out of 5 starsby JCF on 12/18/2024

    My third Beamer buy from the folks at BMW of Columbus. Helpful, patient, informative, no nonsense. My vehicle was ready ahead of schedule, and the delivery process was flawless and easy. Thanks again, guys!
    • Thank you for choosing BMW of Columbus once again! We're delighted to hear that your third purchase was smooth and hassle-free. Enjoy the new ride, and we look forward to assisting you in the future!

      by BMW Of Columbus on 12/20/2024

  • Tire replacement

    5 out of 5 starsby Johnson on 12/17/2024

    Timeless and exceptional service
    • Thank you for the kind review! Our BMW Of Columbus team appreciates your support and looks forward to serving you again in the future!

      by BMW Of Columbus on 12/18/2024

  • My awesome ride!

    5 out of 5 starsby Angie Allen on 12/06/2024

    Thanks for the opportunity to find a beautiful new vehicle. I appreciate all of your help, especially Mr. James Wade and Thomas.
    • Angie, we're delighted to hear that Mr. James Wade and Thomas were able to assist you in finding your beautiful new vehicle at BMW Of Columbus! Thank you for choosing us and sharing your experience!

      by BMW Of Columbus on 12/09/2024

  • Zach D all day!

    5 out of 5 starsby J on 11/15/2024

    Let me say that Zach D. is the absolute BEST at BMW of Columbus and that says a lot because I've been coming here for years, and I still haven't met an unfriendly/unhelpful person yet! Top-Tier service
    • We're delighted to hear that Zach and the team at BMW of Columbus have consistently provided you with top-tier service! Your continued support means a lot to us, and we look forward to serving you for many more years.

      by BMW Of Columbus on 11/18/2024

  • BMW Service

    5 out of 5 starsby H Stewart on 09/28/2024

    My Service Agent was awesome. He provided exceptional service during my visit.
    • Hi Stewart, we’re glad to hear that your service agent provided exceptional service during your visit to BMW Of Columbus. We look forward to serving you again! Safe travels!

      by BMW Of Columbus on 09/30/2024

  • Mr

    5 out of 5 starsby Dean Thompson on 09/27/2024

    I am a long-term customer and have experienced consistent, high-quality service.
    • Hi Dean, we're happy to hear you've consistently received high-quality service at BMW Of Columbus. We look forward to serving you again! Have a great ride!

      by BMW Of Columbus on 09/28/2024

About our dealership