Volvo Cars Mall of Georgia
Today 7:30 AM - 7:00 PM
Customer Reviews of Volvo Cars Mall of Georgia
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The following reviews are more than two years old. They are not included in the overall rating.
10 sales reviews
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Two phone calls and one in-person meeting...that’s all it took.
by Randall on 10/10/2020Johnny in sales was very accommodating to a majority of my needs. Greg, one of the managers, was very professional 👍Volvo
by Kenneth on 05/23/2020Wonderful helpful staff that made car buying a pleasure!We're pleased to hear that you found our staff to be so helpful during your buying experience, Kenneth! Please feel free to reach out to us if you ever need anything else. Enjoy your new car!
Helpful and Professional
by WTEGAN1 on 01/24/2020Very pleased with the buying process and value.Stellar customer service and buying process
by Qlittle on 12/21/2018This was my first time dealing with them and it will not be the last. Their buying process is truly exceptional and I appreciate their patience. Zach answered each question I had and showed me my options before stepping foot in the store.… Once I arrived, it took less than an hour to sign up.Fantastic Buying Experience
by Franklin P on 08/23/2018updated 08/31/2018Narrowed down the search for a used VW Touareg TDI and Jim Ellis Volvo had the cleanest best deal out of the final three. The buying process could not have been more painless and the trade in was quick and easy. This dealership must be… considered if shopping for a used high quality vehicle. Highly recommended!Volvo Cars Mall of Georgia - Vehicle Purchase
by ASchutt on 07/28/2018updated 08/09/2018Great service and very helpful in explaining my purchase options at the dealership - New vs. CPOAwesome experience. .
by Stacyfitch1 on 08/06/2018I can't even say enough nice words about Louis from Mall of Georgia Volvo. He went above all expectation to make my care by Volvo experience a great one.Absolutely stellar experience
by Volvo10 on 08/06/2018I was searching the entire southeast US for a particular Volvo XC40 and having no luck at all. When I was about to give up the search and wait I came upon a car at Volvo Cars Mall of Georgia. I chatted with salesman Zach for several… minutes and determined that this was the car I was looking to buy. The negotiations took all of 20 minutes by email. Several days later we flew down to pick up the car. This was the most pleasant buying experience we've had in a very long time. Beautiful dealership and some very very nice people. Would highly recommend.Fantastic
by JSR0630 on 07/02/2018I have now purchased 3 cars from the Jim Ellis group(Mazda & Volvo). They are very helpful, they are staying current with on line buying process. They made my buying experience a great blend between on line and having a relationship with a… reliable upstanding dealership! THANK YOU JIM ELLIS organization!Absolutely "the best".... ever
by Richf0701 on 03/13/2018We live in a day of basing some buying decisions on reviews so I want this to be accurate and precise. There is nothing more I enjoy more than to give someone an incredible review boasting about impeccable service and going over and beyond… the call of duty to earn your business. This is exactly what happened at Volvo Mall of Georgia. I try to make my reviews relevant and do not hide who I am (so you can tell its a real review). The best way to start this story is I did a ton of research before choosing the actual dealership from where I planned to purchase my next vehicle. I read reviews on dealerships and cars. Its important to me so I drove from Atlanta to Buford based on my findings even though there were other choices much closer to home. The abbreviated version of this story is I had an issue with a car I purchased. Within 5 minutes (probably less) after contacting the dealer, they called me back and scheduled an appointment. They owned the concern I had as if it was their own. Volvo Mall of Georgia went completely out of their way to make everything right. They assured me there was nothing to worry about and within 24 hours solved my problem. Ive purchased cars 30 years of my life and no one has taken such good care of me. Purchasing a vehicle is hard. Its time consuming and somewhat cumbersome getting everything in order. It is typically one of the biggest commitments and expenses you can have for years so it is important to get it right. Volvo Mall of Georgia makes it happen. You are not going to walk away disappointed. My thanks to Tim, Rex and Marcus for completely changing my perception of how a car purchase should happen. I am completely spoiled and only plan on shopping at Volvo Mall of Georgia from here on out. You honestly cannot go wrong here.
About our dealership
Randall, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!
by Sabrina Guerrero on 10/14/2020