Customer Reviews of AutoNation Toyota Mall of Georgia
Review type:
Cross your path with a Corolla Cross!
Best Experience ever!!!
by Maria Tinoco on 09/15/2023I Can not thank Luis and Anderson enough for everything they did for me and my family.! I had the best experience with them. I left so happy with my purchase and all the help I got. Thank you so much guys.!!Hi Maria, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Mr. Map Math still the man
by TundraK on 09/15/2023CSR Mr Math always makes an effort to get us the best deal on service for our Tundra and always has a professional and courteous demeanor. Very pleasant to work with. He's the reason we continue to choose autonation for our service and… repairs.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Terrific people: Ask for Samantha!
by Dave Altman on 09/15/2023Great service with a smile from Samantha. Very knowledgeable and friendly. Reflects well on AutoNation!Hi Dave, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Awesome Sauce!!
by Valinda on 09/13/2023I did not know what to expect when I got to the dealership and was apprehensive because of bad experiences in the past with other dealerships. I must say however that AutoNation exceeded my expectations. Miguel Acosta was our salesman and… was so informative, attentative and patient from the moment we corresponded online until even after I had left with my purchase. He was so awesome!!! Even the finance guy was efficient and timely. My experience was just over the top. I went back a week later to get a service done on my vehicle and that was also a good experience with nice people. I will definitely go back there and will refer them to my friends and family!Hi Valinda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Came out with low tire pressure
by Mary on 09/13/2023Well I went in for inspection oil change and tire rotation Well I guess I’m crazy but I just assumed they would check tire pressure. Pressure sensor had been coming in in the mornings since it been cooler. Well it came out of service and… the pressure light was on. My hubby checked them at home and was surprised how low the tires were. I guess they don’t check this at Toyota mall of GeorgiaHi Mary, we appreciate you taking the time to respond. The staff at AutoNation Toyota Mall of Georgia take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.
The dealership fixed my problem. Thanks so much
Service Appt. 9/11/23
by Gabby59 on 09/12/2023Service advisor (David Southerlin)went out of his way to make sure my needs were meet and my car was serviced correctly.Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CUSTOMER FOCUSED AND FRIENDLY!
by Dave Altman on 09/11/2023HadHad our Highlander's 40,000 service last week and the service was exceptional. Samatha was our service rep and she was not only knowledgeable but also friendly with a good sense of humor (something often missing in service advisers). The… car was ready that same day. I noticed that the AutoNation team was diverse and each one interested in both advising and helping their customers.Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service
by JimmyTT on 09/08/2023I was in and out very quickly - the best experience I have ever had at a car dealership. Miguel was so nice during the entire process and finance was also amazing! Great team over there at ToyotaHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Replace Alternator
by Pizadood on 09/08/2023Service advisor - Alan Kedrick - was great. 6 STARS! We arrived late Friday ( after 5pm) and he stayed to help us through the rental car process. Upon return of the vehicle, again he stayed after hours to assist. Alan has been a great… advisor.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Service is AWESOME
by James91 on 09/05/2023Fast friendly service!Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Politeness
by Jamgee6368 on 08/31/2023My service person David is always great. This is my 2 my second time working with him and both experiences was too notch.Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Andres and Toyota Mall of GA are AMAZING!
by Elliott on 08/27/2023The best and easiest car buying experience I have ever had! Andres was so helpful and made the process seamless.Hi Elliott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Beautiful dealership, but…
by Steve H on 08/26/2023Greater quickly, great front end experience, the tech who provided the service obviously did not care about my car. Broke the plastic engine covers getting to the air filter. Will not be returningHi Steve, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.
Service survey
by Surveys on 08/21/2023My service advisor David was great. I appreciated his efforts in making sure my car was serviced to get me out of there a little before the estimated timeframe.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Service
by No screen on 08/21/2023I still gave five stars though my wait time for a regularly pre scheduled service was a little lengthy. My appointment was for 1230pm… I did not leave dealership until 3pm. Granted no time was promised to me as to when the work would be… done. But for oil change, tire rotation, battery replaced that’s how long it took. But staffing and workload are upside down everywhere.Hello, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.
Awesome Service Department!!!!!
by JefferyF on 08/21/2023Had the absolute pleasure of dealing with Samantha! She was awesome and made sure that I was aware of everything being done to my vehicle along the way. Got me in and out with a new key FOB and oil change in less than 1.5 hrs!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Service advisor
by Hilario on 08/19/2023It was very excellent attention from Mrs. Genesis Salas, her recommendation, treatment, and kindness were great, she was aware of everything my car needed, and she is an excellent person 100 % recommended.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.
Cayetano
by Cayetano on 08/19/2023Top notch service from Perla, easy to work with!!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Auto Maintenance
by Millie C on 08/14/2023I would recommend Auto Nation to my acquaintances and friends because of agent Map. Agent Map from what I observed treated each and every customer he served as if they were the only one in the room in other words he treated them and myself… very special. Everything Agent Map said would happen did happen. I was very happy with my experience.Hi Millie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Reliable service
by Jrs81work on 08/14/2023Great as alwaysHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Toyota Service Experience
by whitb47 on 08/11/2023We own two Toyotas. Our decision years ago to switch to Toyota was a great one. All 4 cars have been extremely dependable with no repairs other than normal service. Autonation has done a great job servicing our cars.Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Helen, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by Sydney Turner on 05/23/2025