Customer Reviews of AutoNation Hyundai Mall of Georgia
Review type:
santa fe 2024 ArgenisGarcia
Easy service
by MariBachan on 04/17/2023Hyundai mall of ga made it so easy to get my oil changed. I was in and out with no one hassling me to replace something that didn’t need to be. Aimee was super kind.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Professional
by Eric Iriarte on 04/13/2023He is a professional person, he took care of us and always gave us an update about everythingHello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Perfect Service
by Brian A on 04/13/2023Chaz and his team were perfect. They did exactly what they said they would timely fashion for the exact price I was quoted. Thank you for excellent service.Hi Brian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy with our new Santa Cruz
by Michele on 04/04/2023updated 04/10/2023It started with our very knowledgeable and helpful salesperson, Jodi Grutadaurio and continued throughout the sales process with the managerial and finance team. The whole process was easy and very low stress. I would recommend that if you… are shopping for a car, give them a look!Hi Michele, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Hyundai Mall of Georgia and we hope to be of service again in the future.
Great Service Today
by bcsac52 on 04/04/2023Bre did an awesome job today and was able to get my gas cap cover and hinge fixed under warranty. The service was quick and hassle free.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Mall of Georgia! Don't hesitate to call us if you ever need anything. Be safe on the road!
Review on Service
by Lindsey on 04/01/2023Had a great experience getting my car service. My service advisor was very helpful and got us through the process pretty quickly. Will definitely recommend to family and friends.Hi Lindsey, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Mall of Georgia and we hope to be of service again in the future.
Body shop work
by SportsGuy on 03/21/2023Great service and most importantly communication through the entire process. Very happyHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Patricia
by Patricia on 03/22/2023I recently purchased a car and was very pleased with the outcome of the purchase process. The sales person I had the pleasure of coming into contact with was wonderful. Thank you Ivan Garcia Infante, I was nervous about buying a new car.… You made the process easy. You were kind and caring. You understood what I needed and worked hard to make it happen. I appreciate how you took the time to show different vehicles and asked what were my preferences . Right down to showing me the app for the car on my phone. I can not express my gratitude enough. I am very pleased with my purchase. I was also very happy that the car is inspected and detailed before leaving. I would definitely recommend Autonation HyundaiHi Patricia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Took forever
by Stewfam on 03/19/2023This was the second appointment we had to make for this recall. Could only get an appointment 4 weeks outHi, we regret your experience with us here, but are glad you brought this to our attention. Please contact us at (770) 674-6079 so we can work with you to make this right.
Regular schedule maintenance
by Scottman on 03/17/2023Quick and professional. Aimee service tech courteous and professionalHi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Good service but very slow
by Customer on 03/17/2023A 7:30 AM appointment for oil change & tire rotation--took 1 1/2 hours. Another hour to change a brake light & replace air filter.Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6079 to discuss what we can do to help.
Thanks to Grace and Peter!
by Hyebin Seo on 03/16/2023I received the best service from Grace and Peter. They were extremely knowledgeable about the car and provided me with prompt and accurate answers to all my questions. Their excellent service played a significant role in my decision to… purchase a car from them as soon as possible.Hi Hyebin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase
by J&Rs SantaFe on 03/16/2023Purchased a 2023 Santa Fe. Our Sales Associate, Jodi Grutadaurio, was outstanding. No pressure, very open with information and patient in familiarizing me with the new technology. Highly recommend her!!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Mall of Georgia! Feel free to stop by if you ever need any more help.
Sonata Engine recall
by Stepper on 03/14/2023I don't even know where to start... the service team is outstanding. Raymond Spinelli was upfront and honest about everything that was going on with my car. Rebecca got me into a loaner vehicle and was awesome to deal with as well. They all… treat you like family and will go out of their way to make sure you are taken care of.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
First service and it was a great experience
by Nonni V on 03/13/2023Everything from walking into the facility to driving off the lot was top notch! Bree was very informative and helpful and made me feel at ease. She even remembered that I was having lunch with my sister while my car was being serviced. I… love that!Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Quote
by Mayank97 on 03/13/2023Needed batter replaced which they did but also asked to look at an oil leak and give me quote on the repairs that might be needed after 2 hours battery replaced but did not look at or mentioned anything about the oil leak I told them to… look at.Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079. we hope to hear from you soon.
Oil change/oil consumption test
by VG Sagar on 03/11/2023Oil change was done to satisfaction. But when it came to put the car on oil consumption test, all I kept hearing was this is "Auto Nation , not Hyundai.And since my car was bought from another dealership and that I need to go back to that… dealer ship to have the test done. I sent an email to Hyundai Motor USA , and the feedback I got from them was I am free to take it to any Hyundai dealer to have the test done. I had a similar case with my previous Sonata and they ( Auto Nation Hyundai, Buford) were very cooperative then . Wondering and confused what changed since then. The reason I went to this dealership is because it is close to where I live.Hi Sagar, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always great service
by Benedicta on 03/11/2023Been servicing my Hyundai here for a few years & service is always amazing. Last service with Bree was excellent! She made me feel like I was the only customer to drive in that day & I left with a huge smile. Thank you so much!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2017 Tucson
by Tucson 2017 on 03/11/2023I initially brought my car in for oil change and tire rotation but additional service items were recommended and we agreed to have them done. After getting my car today, I noticed that the indicator that shoes the mileage for next oil… change had not been updated. This leaves the question in my mind, did technician actually do an oil change? This leads to a trust issue.Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079. we hope to hear from you soon.
Purchased 2023 Hyundai Santa Fe
by BRowland on 03/09/2023Usually I really dread going to look at cars. When you arrive you usually see the sales people hanging outside waiting like vultures. All we wanted to do was just look and see what vehicles were out there not only at this dealership but… others. Well my wife and I went to the Mall Of Georgia Hyundai and I had a completely different experience than what we were expecting. No one was waiting outside. We went inside started looking at the cars and was approached by the general manager Aid. He was very easy to speak with and answered all of our questions. We left and went to check out other cars at other dealerships. We came back about a week later and met Willie. He also was very cordial and answered all our questions. Not one time were we pressured and told we “have to act fast because a couple other people were looking at the same car”. So after meeting with Willie we ended up purchasing a 2023 Santa Fe Limited. We had found the same vehicle at another Hyundai dealership and they met the same price. It was late and no one was rushing us to get out. We ended up leaving the dealership about an hour after their normal business hours. Everyone we met was helpful and very pleasant to deal with including Juan who worked in their finance. Great experience. We will definitely go back and check with them for future vehicles.Hi Browland, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
H. C-H
by Hiedi C-H on 03/02/2023Very professional, addressed my concerns in a timely manner.Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Hyundai Tucson
Hyundai Palisade
Hyundai Santa Fe
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 07/12/2024