Heyward Allen Toyota
Today 8:30 AM - 7:00 PM
Customer Reviews of Heyward Allen Toyota
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The following reviews are more than two years old. They are not included in the overall rating.
7 sales reviews
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Don't shop anywhere else!
by shteve910 on 10/04/2012updated 08/05/2025Purchasing an, in my case, a used automobile through Heyward-Allen toyota was a wonderful experience and i wouldn't of rather shopped anywhere else. They have the kindest and most helpful staff one could possibly find. Not to mention their… vast selection of new and certified used cars. Check 'em out! You'll be glad you didExcellent Sales AND Service
by zannec on 04/16/2013updated 08/05/2025This was our third great experience at this dealership within the past 10 years, when purchasing a car. Tim J. was thoughtful and considerate of our needs in helping us find the right car. It was a very pleasant, low-pressure experience,… and we were thrilled to get exactly the used car we were looking for, right here in our hometown! We have always had almost all of our service performed here, also --- even on the Lexus we previously owned. We always find the staff professional, courteous, and extremely competent. They never try to sell us a service we don't need, so we can trust their advice and the long-term performance of our vehicles. In fact, the only reason we haven't bought more cars at Heyward Allen, is that they keep our Toyota products in such great condition. We never want to trade them, until we simply find ourselves needing a newer one!Maria makes this dealer worth it...
by jetskier111 on 07/05/2012updated 08/05/2025The experience with Maria at this dealership was the primary reason I decided to buy here. I had some better offers at dealers in Atlanta but I was sick of the classic jerk salesmen. In all honesty, the finance guy at the Heyward Allen… dealer was a bit rude- very pushy with the apparent need of the extended warranty. BS if you ask me- I just let it roll off my shoulders since I knew what I wanted and refused anything else. Maria let my wife and I test drive the Prius for over an hour without question. She respected the fact that I test drove the car, waited almost 2 MONTHS before purchasing the car just to save money for a healthy down payment. Other salesmen were hassling me during this time period, wanting me to buy buy buy without having the payments I truly wanted. THIS fact, taken together with Maria's overall demeanor was the primary reason I chose to shop from her. IF you deal with a Toyota dealer- deal with this dealership and specifically- deal with Maria!!!Stay Away!!!
by ronald_j on 12/01/2011updated 08/05/2025Terrible, terrible experience. Dealer promised a car at a price. Then, when car arrived without the roof rack tried to get us to pay another $750. Stay away!!! We are repeat Toyota buyers but will now travel to Atlanta rather than waste… our time here. They even shipped out our trade-in before it was theirs and now need to ship it back!! The police assured us we could press charges, but we declined. This used to be a good dealership, but is now full of bad prices and bad follow-through. Stay away and drive to Atlanta. The prices are better and the people more honest.great experience
by carmstrong1 on 05/21/2012updated 08/05/2025After dealing with several other dealerships that we were not pleased with, we went to Heyward Allen Toyota. Our salesman, S.L. Mitchell was not your typical salesman type. He was very knowledgeable, polite, and didn't try any usual… salesman tricks or tactics. Although we did not have any personal experience with the management, I feel that they were reasonable people to work with us as we were negotiating a deal through S.L. S.L. did go above and beyond to make a deal with us. I know we got a great deal and we are very happy with our purchase and the price we got. Even after our purchase, S.L. has been great with contacting us to make sure that we have everything we need. Our experience at this dealership and with our salesman, S.L. definitely exceeded our expectations. The next time we are in the market for a new vehicle we will be calling S.L. at Heyward Allen Toyota. It was a pleasure doing business with them.Great Experience at Heyward Allen Toyota!
by jsharpe251 on 12/17/2013updated 08/05/2025I can honestly say that this is the best car buying experience I have ever had. The employees go above and beyond to meet your needs. Phil was extremely knowledgeable about the cars he showed us. It was definitely worth the almost 2 hour… drive from Henry County! When we are ready to purchase another car we will definitely be going back to Heyward Allen Toyota.Great purchasing experience
by sloanesch on 05/28/2012updated 08/05/2025Tim was very good about being upfront about how they price their cars and trade ins. He listened to the reasons I needed to get the pricing I had to have and worked with me to achieve it. I had done internet research and spoken to other… dealers in the area and his pricing was very fair. I highly recommend him.
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