North Point Volvo Cars
Customer Reviews of North Point Volvo Cars
Review type:
Painless New Car Purchase Experience
Painless New Car Purchase Experience
by Volvo Buyer on 05/27/2025Richard Small made our car purchase experience enjoyable. From the test drive to negotiations and delivery, everything progressed smoothly and without drama.Excellent
by KathyMH on 05/13/2025Easy to get an appointment.100k service
by Tigerswim on 04/30/2025Great experience. Joseph took care of me, and the waiting area was relaxing, had plenty of coffee and drinks, and areas to work.We are so pleased you enjoyed your visit to North Point Volvo! We look forward to your next visit! Take care!
New Car Leasing
by Jake Grant on 04/29/2025The best experience I have ever had at a dealership! The culture at North Point Volvo is refreshing. From the1st inquiry, the communication was friendly, helpful, professional and honest. Highly recommend North Point's Manager Tim Dalton,… his very knowledgeable sales/leasing consultant Anthony Jones, and business manager Zach Cardaropoli. All of these gentlemen patiently answered questions and at no point did I feel pressured or hurried. Highly recommend. What a great dealership!Hi Jake, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Maintenance at Northpoint Volvo
by CBW2002 on 04/14/2025Fast and reasonable!We really appreciate your positive review! We look forward to your next visit! Take care!
Excellent customer service
by Suedae1 on 04/08/2025Brought my Volvo in fit regularly scheduled maintenance this past weekend. Joseph was my main POC and did a fantastic job. Explained everything in full detail and any additional costs needed to ensure my SUV was up to date on everything.We're so happy we were able to help you out! We look forward to your next visit! Take care!
Great service experience
by Returning on 03/29/2025updated 04/04/2025We set our Volvo S60 100k mile service with North Point Volvo. Our experience with this location. Gas always been great. We moved to Hampton,GA and still make the trip to North Point Volvo to service our vehicle. Thank you for continuing… to provide excellent servixe.We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
30,000 mile service.
by LJD1496 on 03/13/2025The process of dropping off and pick up a loaner was very smooth. All the maintenance was done and completed appropriately. My sales guy was very friendly and knowledgeable about the car.Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Amazing!
by Laurato on 03/01/2025updated 03/10/2025Louis was just the best! He took so much time with me even after the dealership closed. The perfect gentleman! Outstanding!Laurato, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Service
by Drdonnar on 02/24/2025updated 03/03/2025Great. Explained what was done.We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
New vehicle purchase
by Victor H on 03/02/2025Outstanding service buy all the staff that I engaged during my purchase. Everyone was professional and no one appeared to be desperate to force a sale on the customers.We’re so happy to hear about your positive experience! Your feedback means the world to us.
Darrick and his service team delivered!
by Julie Haley on 02/20/2025updated 02/28/2025Today I stayed, fired up my laptop, and worked in the comfortable guest area, enjoying delicious free Starbucks coffee, while my car was being serviced. Derrick was spot-on for his estimated cost and time for the service and got me out in… plenty of time for my next appointment. A+++customer service!We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Volvo Northpoint in Alpharetta ga
by Cnunez12 on 02/26/2025Mr Marcus Wise at Volvo of Northpoint was professional courteous and knowledgeable. He expedited my service and as someone who's father has been a service manager for over 30 years, I was quite impressed. Thanks againWe appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
by Willis1 on 02/22/2025Friendly, helpful, no-pressure team members made for an easy buying experienceWe appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional and great service
by S90 Guy on 02/11/2025My service guy Jonathan was very very good at scheduling my service having a car ready for me and getting my car back in a timely manner. I highly recommendHi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
North Point Volvo XC90
by Karen W on 02/08/2025Awesome experience with Rick Small. He gave me several options that would best fit what I was looking for.Karen, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Recall service
by Design Girl on 01/30/2025updated 02/06/2025Excellent service, knowledgeable service technician, and I was able to get an appointment in a reasonable amount of time.Hi, thank you for taking the time to leave a review for us at North Point Volvo. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience
by Aharrison205 on 02/05/2025I had a great experience at North Point Volvo purchasing my new EX90. Everyone was helpful and they continue to follow up after the sale.Hi, we're happy you found our staff to be so supportive during your experience here at North Point Volvo. Thanks for taking the time to leave us this information about your recent visit. Take care!
Great service
by P Baker on 02/01/2025Efficient, faster, quality service; they did not badger for excessive unnecessary extras.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Awesome service!
by YvetteM on 01/22/2025updated 01/29/2025I really fell at ease when I am at North Point Volvo, when working with Marcus and Mark Leachman. They provude the white glove service each time! Thanks!We’re so happy to hear about your positive experience! Your feedback means the world to us.
Honest, firsthand insight
by Jennifer on 01/13/2025I had a really, really positive experience at NPV! Seriously, I did. Now let me explain why. My first connection was your female receptionist. Hands down she’s top notch. Not to mention patient. Garrett was next and I quickly realized I was… blessed with another knowledgeable person. The same for the gentleman who checked me into my loaner. And I can honestly say the same for Rick and T.A. Oh, the finance gentleman, too. As a new customer at NPV, it’s comforting to know firsthand - I’ve now got a FIVE STAR Volvo dealership to turn to for all my Volvo needs.We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Kathy, we really appreciate your positive review! We look forward to your next visit! Take care!
by Katie Witt on 05/15/2025