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Customer Reviews of Wesley Chapel Nissan

Review type:

Overall rating

5.0
5 out of 5 stars

(11 reviews)


Customer recommendations:

Yes (11)|No (0)

Hassle Free, Wonderful Experience

5 out of 5 starsby Charlie on 03/07/2024

Lets just say I walked in to take a look and walked out with 2 Brand New Vehicles. The service and professionalism that was exhibited to my wife and I were amazing. We initially were a little hesitant to go to a dealer in the beginning… because of the usual hassle that one is accustomed to receiving in a dealership, I can truly say this was life changing. It was such a wonderful and refreshing experience. Piero was amazing. Professional, courteous, hospitable, informative, knowledgeable, we just couldn't have picked a better salesperson. Thank you!
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The following reviews are more than two years old. They are not included in the overall rating.
118 reviews
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  • Starting the New Year off right

    5 out of 5 starsby Jose M on 03/19/2023

    Best well maintained dealership of the other Nissan dealers. 5 star sales team service.
  • Best Car Salesman ever!!

    5 out of 5 starsby Piero Marruffo on 03/03/2023

    My husband and I first looked at a Nissan Murano in Orlando, two years ago. We were forced to buy something else but never forgot that SUV. We looked at six different dealerships and didn't have any inner peace. The instant I met Piero… Marruffo I knew I could trust him. He wasn't pushy, he knew the product, and when I told him I would have to bring my husband back the next day he did not give me a hard time. He earned my trust! I've worked as a Finance Controller in dealerships for over 20 years and to be honest this is the ONLY good experience I've had and it's due to Piero's honesty, calmness, efficiency and thoroughness. And Wesley Chapel was not the closest dealership to me - one hour away - but I will definitely return when it's time to buy again! Piero's professionalism was above and beyond. Honestly, every single person we met were friendly and helpful.
  • 100 not transparent

    1 out of 5 starsby Ckarp81 on 02/01/2023

    They “got me approved” for one truck but was not happy with options. Then we decided on another truck which again “they got me approved”, but I had to come in right away kicker is the truck did not come in until feb 2nd. I found a truck at… maus which had all the options I wanted. Told David that I wanted to deal with Maus and all the sudden the truck with the options I really did want was in range and well “they got me approved again” I felt like they were blowing smoke up my butt so I canceled all the deals. Called Maus Nissan their Gm worked the deal could not get me approved and there was no way that he saw Nissan of Wesley Chapel got me done. Wesley Chapel Nissan does not seem 100% transparent for sure and just seems to make things up to get you in the door.
  • Awesome service

    5 out of 5 starsby O B on 12/05/2022

    WC Nissan is awesome. I had a awesome experience in having my Nissan worked on. Anthony Bianchi went above and beyond in ensuring that my vehicle was worked thoroughly and completely. 5 stars for Anthony. I will be back soon for my… future LOF. I will ask for Anthony for sure.
  • Great Experience

    5 out of 5 starsby Dj on 11/26/2022

    Quickly in and out for factory recall. The service advisor, Darren Blount, was friendly and very professional.
  • Outstanding Service

    5 out of 5 starsby James on 11/23/2022

    Jim was my Service Advisor he was very knowledgeable and professional. I will definitely be back again and ask for him to assist me.
  • Great service

    5 out of 5 starsby AWLane on 10/14/2022

    Went in for a routing oil change and tire rotation. My service advisor, Phil Rice, was great. He communicated with me from start to finish and provided me with updates as my car was being serviced. I had a great experience and will be sure… to ask for Phil as my advisor upon my next service visit.
  • Love my CT4

    5 out of 5 starsby Tony L on 09/29/2022

    Jason took over our sales when my first contact, Ismael, was unable to get to work on the day of our appointment. Jason did a good job, very informative and quick (or as quick as these deals ever are).
  • Amazing work

    5 out of 5 starsby Nguyen Pham on 08/17/2022

    I was very happy with the service I was provided. Scott Oudit was very honest and helped me with what needed to be done with my car.
  • Awesome service

    5 out of 5 starsby John Wick on 07/20/2022

    That was quick! Right on time!
  • The day at the dealers

    5 out of 5 starsby MM on 07/19/2022

    This is a great place to be to get your car serviced. Pleasant atmosphere. Employee, Anthony Bianchi, knows his job and always answers my questions. Very satisfied with Nissan.
  • Buying a used car

    5 out of 5 starsby Jay on 06/03/2022

    Dante Wilchcombe is a great salesman, extremely professional and courteous. The entire experience was great even the financing department. Overall I would definitely recommend going to this dealership and making a deal on a new vehicle.
  • Great Place with Great People

    5 out of 5 starsby Courtney Cohen on 05/29/2022

    They work on all makes an models and know what they are doing. Best service managers in the business.
  • Excellent Company & Trustworthy

    5 out of 5 starsby Donna Maria Collier Petit on 05/18/2022

    Hi this is Donna Petit aka Donna Collier. I would like to thank Dennis Falla my Salesman and my Finance Manager Evan Devorace. These two Gentlemen were Exceptional. They made my First experience in purchasing a Vehicle absolutely awesome.… I highly recommend them both and will always return to Nissan in my future. Dennis answered all my questions concerning the car I fell in love with. He was so knowledgeable about the Nissan Rogue I wanted and he was so very patient with me and my Sons. Answered all our questions and truly made me feel at ease. Evan was fantastic and went above and beyond the call of duty for me. I truly knew he was placed by GOD to be my Financial Manager. He explained everything to put me at ease and to trust the process. I truly couldn’t be more happier with my Purchase and the awesome treatment I received from both of those gracious men. They really know their stuff. Thanks Dennis & Evan.. YOU BOTH ARE AWESOME!!! I give them both a 5 star review. You both are an asset to Wesley Chapel Nissan. They are truly blessed to have you both.. Thanks! Donna Petit P.S. Dennis, I ordered your Cologne to make my new car smell like you.. LOL !!!
  • Oil change

    5 out of 5 starsby Michelle Garcia on 04/05/2022

    I went in for a oil change and also needed tire balance done everything was completed so quickly. Ryan kept me informed the whole time what was going on. I received very good service.
  • Always great service at Wesley Chapel NIssan

    5 out of 5 starsby Frank J on 04/05/2022

    In on a Sunday for routine oil and filter, alignment and tire rotation. Ryan Rivera is an excellent customer service representative. Ryan kept me apprised of the status of my vehicle. The new car was does a great job. The wait is a bit… longer on Sunday, but I appreciate having that day when I'm off work to have maintenance performed.
  • Always exceptional service

    5 out of 5 starsby Tjcc2525 on 03/20/2022

    Wesley Chapel Nissan always provides exceptional service whether purchasing a vehicle or getting routine maintenance done. All of their sales, customer service, and service employees are friendly, professional, and always offer top-notch… service.
  • A1 Sale service

    5 out of 5 starsby Francisco Rodriguez on 03/03/2022

    I worked my file with Mr Ismael Robles. I met him during the Summer 2021 and he acted on the extreme professional way, same works for his team. Their collaboration was A1 with me, even knowing that I am Canadian. They worked for 2 days with… the file and found the best scenery to assist us in the purchase of a Nissan car. I recommend the Nissan Wesley Chapel Car Dealer and contact Mr Ismael, I am pretty sure that he and his team will do the best for you. I am not friendly review writer but I am taking my time to review it since I consider their work A1. Francisco
  • Service with a smile

    5 out of 5 starsby Bob Steakin on 02/24/2022

    My second time buying a vehicle at Wesley Chapel Nissan, hard to believe the second time was even better than the first . It was like doing business with family. I bought a new 2022 Frontier pick up truck , wanted to have a hitch installed… and a bed liner sprayed in . The hitch was done so well it looked like the truck came from the factory with it . The black bed liner will protect the bed for many years to come . Kevin Ragano my service advisor is a real pleasure to work with always finds an answer to any questions I may have. The Service Manager Phil Rice as busy as he is always finds the time to call and let you know the status of your work being done . It’s a relief to know there are people that still believe in customer service .
  • Great experience

    5 out of 5 starsby William on 12/31/2021

    Dante Wilchcombe My salesman was awesome! Got me what I needed at price and payment. Thanks again my son is enjoying his truck!
  • New Car and great deal!

    4 out of 5 starsby Rafael Ramos on 12/20/2021

    I went in with alot of doubt and left happy and feeling good about my decision. Dino helped me and kept his promise on getting me the best deal we could find.
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