Route 60 Hyundai
Customer Reviews of Route 60 Hyundai
Review type:
Don’t be scammed by Route 60 Hyundai
by CJones on 02/20/2022I wanted to pass on my bad experience trying to purchase an automobile at Route 60 Hyundai. I was interested in purchasing a new 2022 Tucson Hybrid which had an MSRP of $38,345. Today’s automobile market, the way it is with automobile… shortages due to computer chips, the dealer has marked up the price nearly $10,000 on a second dealer added window sticker. There was a market adjustment amount and a dealer fees amount that made the final price $46,635. I understand the economics of the market and even with that being said I think it’s a bit excessive to the point of price gouging. When they gave me their best price they were very generous to give me a $1,297 discount for a final price of $45,338. What a deal! But what really was upsetting is the scam they tried to pull when they offered me a lease price for the vehicle. I’ve been leasing vehicles for over 20 years. I was a financial manager before I retired and understand how to calculate a lease price using the MSRP, the negotiated price, the money factor and the residual price. Anyone can find a lease calculator online to double check the dealer. So the lease price that I was given at the dealership was $200/mo. more than it should have been based on the numbers they gave me. When a lease price is overstated by $200/mo. that’s equivalent to adding $8,000 to the sales price. That was a lease price for $790/mo. This put the vehicle cost at about $53,338 for a Hyundai with a MSRP of $38,345. I just wanted to pass this along to my friends and neighbors. I think that Route 60 Hyundai is a low volume, high profit per vehicle type dealership because they don’t have any nearby Hyundai competition. My advice if you want a Hyundai is go to a high volume honest dealership. Route 60 Hyundai is outright scamming people.Hyundai Santa Fe Limited - exceptional product
by Debbe on 03/30/2021Our sales manager, Cody, was outstanding! Professional, courteous, and very knowledgeable concerning the Hyundai product. He was not the typical pushy salesman-he made the car buying experience pleasurable.Hyundai Kona
by Moggie on 03/30/2021The entire staff was very helpful and very friendly. No pressure environment. Good selection of cars and a convenient location.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Route 60 Hyundai Team
Great Stress Free Experience
by Gail on 03/25/2021We just came in to "LOOK" but were asked to sit down with Krystal and eventually looked at cars. We also met Willy and he was very friendly and not high pressure. Krystal was so nice and informative. She also went on a test drive with… her and it was very enjoyable. After seeing all our options, Willy gave us a great price and put us into a new car. LOVE the singing and clapping when you buy a car! :) You were great at getting all the paperwork done fast and loved having someone help us get stuff out of our trade and into the new one. Terrific!Gail, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Route 60 Hyundai Team
Hyundai is a very nice place to get a car.
by Michael on 03/25/2021How nice and friendly everyone is.We appreciate the kind words, Michael. We look forward to seeing you again in the future! Sincerely, Route 60 Hyundai Team
New Car
by Karen on 03/17/2021updated 03/24/2021The kind way people work with you and their knowledge.Thanks for this awesome review, Karen! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Route 60 Hyundai Team
Wonderful Car Buying Experience
by Samantha on 03/23/2021Great deals, the car I wanted. Plus all staff was wonderful and made it a joyful quick and easy process for me to buy my new car...We were so pleased the first time we came in window shopping and test driving that when we were finally ready… to purchase our vehicle we came right back to the sales man Kyle...From finding the car we want all the way down to signing the final papers every staff members were great. I will definitely be back to buy my next car.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Route 60 Hyundai Team
Car Buying Experience.
by John on 03/20/2021Buying my car was nothing but a pleasant experience. Fro Brent to Roy and everyone in between. The kindness and professionalism by all was unbelievable. The FIRST of many car purchases in my life this was by far the best! A great… experience and will return when I am ready again. My THANKS to the entire staff for such great service!John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Route 60 Hyundai Team
Superb Experiance!!!!
by Daniel on 03/09/2021updated 03/16/2021Very Personal, more than met our expectations. Have bought three vehicles from them, and my daughter bought one also. Don't even think about going anywhere else. Outstanding vehicles and the service is great also.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Route 60 Hyundai Team
Route 60 Hyundai Rocks!
by Bryan on 03/08/2021JJ, Brent, Mike and all Route 60 Hyundai Staff were great! It is truly a One Stop Shop Experience. You can get your car, plates, insurance with excellent service, a friendly atmosphere and feel valued all while purchasing a vehicle. It was… the best "car buying" experience I have ever had. Thank you Route 60 Hyundai Team!Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Route 60 Hyundai Team
Thank you Roy @ Hyundai route 60 Vero Beach
by Marcus on 03/07/2021Everything!! Roy was so professional and knowledgeable I'm grateful for his customer service. Hyundai should be proud to have Roy on their them Roy will get the job done. I love my 2021 Hyundai Santa Fe thank you Roy for everything Roy even… made my appointment to have my car windows tint Roy is the BEST!!!!!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Route 60 Hyundai Team
Five star
by Adrionna on 02/15/2021Sales experience was so easy and no pressureOur sales rep was excellentAdrionna, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Route 60 Hyundai Team
Friendly dealership but ridiculous dealer fees
by David on 02/15/2021Jessica was very friendly and a knowledgeable sale person even though she is new. We got to the bottom line quickly for pricing.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Route 60 Hyundai Team
no pressure, great atmosphere
by John on 02/06/2021salesperson and management were both helpful and knowledgeableThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Route 60 Hyundai Team
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by Bruce on 01/30/2021updated 02/05/2021Our sales person seemed very knowledgeable about the features on the Hyundai Santa Fe that we were interested in. He sent us links to videos that helped explain how to set up these features from home. He and all of your staff was very… friendly and wore masks when they were near us.Thanks for your perfect review, Bruce! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Route 60 Hyundai Team
Great buying experience
by Anthony on 01/30/2021updated 02/05/2021Salesperson was very knowledgeable about the vehicle and the low pressure sales environment.Congratulations on your new vehicle, Anthony! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Route 60 Hyundai Team
Car purchase at Route 60 Hyundai
by Matt on 02/04/2021No pressure, easy to talk and discuss options available to us. Quick and easy paper work Jim, did a great job. Roy and Brent were very cordial and worked nicely with our needs Came to a quick and very reasonable conclusion to our… buying one of your vehicles. We didn't come in to buy but felt very comfortable doing business with your staff.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Route 60 Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Route 60 Hyundai Team
Awesome experience
by Normand on 01/22/2021Good selection of cars , great salesperson Vicky, cooperative finance men and awesome detailing of the car.We love hearing about customers that have a terrific experience at Route 60 Hyundai. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Route 60 Hyundai Team
Compliments to the LEADER in charge!
by Ed on 01/13/2021The whole atmosphere was amazingly warm and friendly. This was so, from the outside welcoming to the knowledgeable Service Department to the Sales personal who were wonderful. Our safety was the concern of everyone. Compliments to the… LEADER in charge!We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Route 60 Hyundai Team
Scotty
by Scarlett on 01/07/2021No pressure sales - everyone so pleasantThank you for the excellent review! It is great to know that Scotty was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Route 60 Hyundai Team
Very pleased!
by Renae on 01/02/2021Everyone was super friendly and easy to deal with. JJ was awesome! Made a very stressful time for me a much more pleasant experience..thank you all!We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Route 60 Hyundai Team
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Route 60 Hyundai Team
by Route 60 Hyundai Team on 04/02/2021