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Customer Reviews of Crown Volvo Cars

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169 reviews
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  • 2nd Volvo From Mary

    5 out of 5 starsby Volvo People on 04/19/2025

    This will be my second Volvo from Mary. Great service and great price. Would recommend this dealer ship to my friends and ask for Mary.
    • We are grateful for you leaving Mary this wonderful review and recommendation! We are pleased to know that she provided you with great service and a great price. We look forward to working with you again in the future. We warmly congratulate you on your new Volvo- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 04/21/2025

  • Sale experience with Mary Mattingly

    5 out of 5 starsby John N on 04/19/2025

    Crown Volvo is a great dealership for customer service. It is people like Mary that makes your business a world class dealership. It was an absolute pleasure doing business.
    • John, Providing stellar service is so important to us here at Crown Volvo Cars and we are glad that Mary's efforts met your satisfaction! We are thrilled to know that she was an absolute pleasure to do business with. Congratulations on your new vehicle- behalf of the entire team!

      by Crown Volvo Cars on 04/21/2025

  • Mary Mattingly is phenomenal!

    5 out of 5 starsby TJ on 04/11/2025

    Mary Mattingly is phenomenal! She goes above beyond and has for the last 10 years. We keep returning for Mary and how easy she makes the process. She handle everything with perfection. This is are 4th Volvo with Mary.
    • TJ, We appreciate you for leaving Mary this marvelous review! We are delighted to know that she is phenomenal, went above/beyond for you for the last 10 years and made the process easy. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 04/16/2025

  • Great Volvo Service

    5 out of 5 starsby DC on 04/01/2025

    I got a warning message the the start/stop support battery in my XC60 needed service. I found Crown Volvo on line, called and left a message. Joseph Guerrera returned my call and helped set up a service appointment. The work was done under warranty. In addition, I had some other routine service performed. I was prepared for a long wait, but the work was done quickly with respect for my time. This is the reason I choose to go to a dealer. The technicians really know what they are doing and have all the tools and expertise to take care of any need quickly and efficiently. Joe was easy to work with - polite, courteous and efficient. All good.
    • DC, Thank you for your time and feedback. We are thrilled to hear you were so pleased with your vehicle services with Joseph and we honored to hear we were able to service your vehicle needs fast and efficiently.

      by Crown Volvo Cars on 04/09/2025

  • Great experience

    5 out of 5 starsby Hector on 03/28/2025

    I've never had an easier car buying experience. Made an appointment to test drive it. Met with Kevin and company. Did my test drive liked the car gave deposit. Everything was done next day. Perfect
    • Hector, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Kevin is certainly a favorite around here, so it is no surprise that you had a great experience working with him!

      by Crown Volvo Cars on 04/09/2025

  • Great experience

    5 out of 5 starsby John K on 03/26/2025

    Jacob was great to deal with. Very smooth easy experience. Would highly recommend.
    • John, Providing immaculate service is so important to us here at Crown Volvo Cars and we are glad that Jacob's efforts met your satisfaction and recommendation! We are thrilled to know he was great to deal with and made your experience very smooth/easy. Congratulations on your new vehicle- behalf of the entire team!

      by Crown Volvo Cars on 03/28/2025

  • Crown mad it happen

    5 out of 5 starsby George Scheinberg on 03/21/2025

    The team at Crow is amazing. The sales manager Joe and my sales representative Angel we very understanding to my needs and made the lease work for my budget! Will be using them for future purchases!
    • George, We are grateful for you leaving Joe and Angel this extraordinary review! We are pleased to know that they were amazing, very understanding to your needs and made the lease work with your budget. We warmly congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/28/2025

  • Great service! Great people at Crown Volvo in St Petersburg!!

    5 out of 5 starsby Janet on 03/20/2025

    What a warm & welcoming environment! I have been a Volvo owner for several years and every experience at Crown Volvo has been amazing! From service to sales all representatives are warm and welcoming and get the job done as promised and kept me updated throughout the process. They even reached out to me several days afterwards to see if I was satisfied and that all is good with my vehicle! My most recent experience purchasing my first certified pre-owned vehicle went smoothly with the support of Chris Lowry as my sales representative! He was kind, listened and explained all the benefits of purchasing my pre-owned vehicle so well. You’ve got to visit Crown Volvo in St Petersburg for your next Volvo purchase!! Tell Chris Lowry you read my review, he will take wonderful care of you!!
    • Janet, Thank you for leaving Chris this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that he provided you with exceptional service. We are happy to know that he was kind, took wonderful care of you and listened to you. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/28/2025

  • Jake was a delight to work with

    5 out of 5 starsby Anita R on 03/11/2025
    updated 03/19/2025

    It was a pleasant experience buying my car and trading in the old one at Crown Volvo. My salesperson Jake was very attentive to what I was asking and a very good listener, and the others were helpful not pushy.
    • Anita, We appreciate you for leaving Jake this remarkable review! We are delighted to know that he was very attentive, helpful, good listener, not pushy and made your experience pleasant. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/28/2025

  • A Car Buying Experience You Can Trust – Ask for Jake!

    5 out of 5 starsby Dale Griffen on 03/11/2025

    I had been a loyal Infiniti customer for over 20 years, leasing six vehicles during that time. Zeljko (Jake) Boskovic was my Sales Consultant for the last three, and when my lease was up, I knew exactly who to call. When I found out he had returned to Crown Volvo, I scheduled a visit to see what options he had that could match what I was used to with Infiniti. Jake has always been incredibly helpful, fair, and honest. He’s not just a salesperson—he’s a trusted advisor who genuinely looks out for his customers. He guided me through vehicle selection, financing, and even suggested running the lease through my business to maximize benefits. If you’re looking for a vehicle, I highly recommend Jake. He breaks the stereotypes about car salespeople and ensures you get the best deal without pressure or gimmicks. You won’t regret working with him!
    • Dale, We appreciate you for leaving Jake this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jake provided you with top notch service. We are delighted to know that he was incredibly helpful, fair, honest and genuinely looked out for you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/12/2025

  • Great service

    5 out of 5 starsby Anonymous on 03/11/2025

    Friendly and laid back staff. No pressure. Was a faster transaction than other car buying experiences.
    • Thank you for leaving us this terrific review! We are happy to know that our team was friendly. laid back and no pressure. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/12/2025

  • Ask for Mary

    5 out of 5 starsby MB on 03/10/2025

    I found two exactly the same yellow Kia soul cars. The first dealer was much lower. When I went to the dealer to buy the car, it was $5000 more. At Crown Volvo in Saint Pete, they quoted me a price and it was much lower and they stuck to their price. I think that’s the way to do business! Mary, Chris, Bud, and Ellie we’re all fabulous to work with. I feel like I got outstanding service with nice people which for me is a winning combination. Thank you!
    • MB, We appreciate you for leaving Mary, Chris, Bud and Ellie this marvelous review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were nice and fabulous to work with. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/12/2025

  • Enjoyed Working Chris Lowry

    5 out of 5 starsby Chris E on 03/08/2025

    Easy, no pressure, fast, friendly. Would recommend
    • Chris, Providing impeccable service is so important to us here at Crown Volvo Cars and we are glad that Chris's efforts met your satisfaction and recommendation! We are thrilled to know that he was easy, no pressure, fast and friendly. Congratulations on your new vehicle- behalf of the entire team!

      by Crown Volvo Cars on 03/12/2025

  • Excellent

    5 out of 5 starsby Kamar Ismail on 02/24/2025
    updated 03/03/2025

    Always courteous. Explain diagnosis and what to be done.
    • Kamar, We are grateful for you leaving us this wonderful review! We are pleased to know that our team is always courteous and explains what needs to be done. We look forward to continue serving you in the future when the time comes.

      by Crown Volvo Cars on 03/04/2025

  • Vicki Volvo

    5 out of 5 starsby Vicki on 03/02/2025

    Mary made buying a car soooo easy! Best experience I’ve had! Very professional yet comfortable to work with and not to mention the follow up was always prompt. My car is great, price was right and sales experience was excellent! I highly recommend Mary at Crown!
    • Vicki, Thank you for leaving Mary this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Mary provided you with A+ service. We are happy to know that she was very professional, prompt with follow up and comfortable to work with. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 03/04/2025

  • Fun and Relaxing Experience

    5 out of 5 starsby Lisa L on 02/22/2025

    Friendly, no pressure sales and finance team!!! Easy to work with including their very transparent process for negotiating
    • Lisa, We appreciate you for leaving us this marvelous review! We are delighted to know that our team was friendly, no pressure, easy to work with and very transparent. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 02/25/2025

  • Stress-Free Car Buying at Crown Volvo – No Games, Just Great Deals!

    5 out of 5 starsby Brent Gardner on 01/25/2025

    Purchasing a vehicle can often be a frustrating and exhausting experience, filled with pushy sales tactics, unclear pricing, and the dreaded "back and forth" game. That is exactly what I dealt with at other dealers I visited during my car search. However, my recent experience at Crown Volvo was completely opposite! From the moment I walked in, I was greeted with genuine professionalism and a no-pressure atmosphere. Mary Mattingly, my sales rep, was phenomenal. She was not only knowledgeable about the vehicle I wanted to purchase, but also truly cared about understanding what I was looking for. Mary made the process seamless, answering all my questions and ensuring I felt comfortable every step of the way. Her excitement and enthusiasm were contagious, making the car-buying process fun and enjoyable. The experience didn’t stop there. Bud Hawkins, the sales manager, also played a key role in making this deal happen. Unlike other dealerships where managers hide behind desks or avoid direct interaction, Bud was approachable, transparent, and willing to work with me to find a deal that made sense for both sides. His involvement and flexibility showed me that Crown Volvo genuinely values its customers and is committed to building trust. In the end, I drove away with a fantastic car at a fair price, feeling confident and excited about my purchase. If you’re tired of the typical car-buying headaches, I highly recommend visiting Crown Volvo and asking for Mary Mattingly. She and Bud make an unbeatable team, and they’ll restore your faith in the car-buying process. And don’t forget to say Hi to Ellie, the ultimate dealer dog! Thank you, Crown Volvo, for making this experience so memorable and positive! ⭐⭐⭐⭐⭐
    • Brent, Providing first class service is so important to us here at Crown Volvo Cars and we are glad that Mary, Bud and Ellie's efforts met your satisfaction! We are thrilled to know that they approachable, transparent, willing to work with you and were phenomenal. Congratulations on your new vehicle- behalf of the entire team!

      by Crown Volvo Cars on 02/04/2025

  • Excellent Associate(s)

    5 out of 5 starsby Claudia on 01/25/2025

    Mary Mattingly, the Volvo associate who worked with my mom, sister, and me, was very, very good. We were selling my dad's 2022 Volvo after he recently passed, and Mary treated my mom and us with patience and kindness. She was very professional and knowledgeable, yet personable. Mary is a huge asset to the dealership and we were thankful that she helped the difficult transaction (emotionally) be fair and bearable. Thank you, Mary! ⭐️⭐️⭐️⭐️⭐️ - Claudia F.
    • Claudia, We are grateful for you leaving Mary this flawless review! We are honored to have had the opportunity to work with you and we are glad that Mary provided you with 5-star service. We are pleased to know that she was very knowledgeable, professional and personable. We hope to work with you again in the future when the time comes.

      by Crown Volvo Cars on 02/04/2025

  • First timer Volvo buyer

    5 out of 5 starsby Lan on 12/03/2024

    From the beginning to end, I had a great experience. Mary took her time and listen to my wants and concern and was able to provide me the best option and deal that many other dealership would not.
    • Lan, Thank you for leaving Mary this incredible review! We are happy to know that she took the time to listen to your wants, concerns and provided you with the best deal. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 12/05/2024

  • A new home for my VOLVO needs

    5 out of 5 starsby Eric Shepard on 11/02/2024
    updated 11/19/2024

    This is my FIFTH consecutive VOLVO lease -- but the FIRST from Crown. And at this rate it will NOT be my last. I made the switch for a few reasons. But the point here -- is this... it feels like a team at Crown. Two sales consultants helped me out. Initially, Michael Bruce picked up my online inquiry. When he was still busy the day I went to look at my new S60, Jake Carry immediately stepped in to show me the model. Took a test drive. Loved the car. Worked up some numbers -- and in a matter of about 20 minutes... the deal was done. I feel like I got a good deal and a new home for my Volvo needs. I came back later in the day. They knew my work schedule was crazy. They got me in and out all papers signed that evening within an hour. I will also add, Bud the sales mgr and his dog make things stress free. I had to mention the pet. I think it's too cool they have a mascot of sorts. The point here is -- I was instantly brought in and made to feel like "family." I get it -- it's still a dealership, but after the experience I had at another dealer -- this is night and day. thanks CROWN! (and Michael and Jake and Bud)
    • Eric, We appreciate you for leaving Michael, Jake and Bud this marvelous review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were helpful and made you feel like family. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 11/21/2024

  • Crown Volvo is an exceptional dealership

    5 out of 5 starsby SMS on 10/13/2024
    updated 10/21/2024

    Chris Lowry was so professional, knowledgeable and helpful. He made the buying process easy. I highly recommend Crown Volvo — and ask for Chris if at all possible.
    • SMS, We appreciate you for leaving Chris this spectacular review and recommendation! We are delighted to know that he was so professional, knowledgeable and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!

      by Crown Volvo Cars on 10/22/2024


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