Crown Volvo Cars
Customer Reviews of Crown Volvo Cars
Review type:
Outstanding sales staff!
Outstanding sales staff!
by PattyO on 06/18/2025This was my second XC60 purchase, and finding Mary Mattingly was truly a gift - she is an amazing salesperson. I went through two other dealerships before finding Mary and drove 3.5 hours each way to secure the perfect vehicle that she… found for me. Mary listened to me and asked a number of questions to make sure she understood what my requirements were. She was honest and transparent about pricing and trade-in value, qualities I found lacking in the two other dealerships. She made sure I was aware of all dealer incentives that were available. There were no high-pressure sales tactics. She worked effectively and efficiently to find a vehicle that met my requirements and, while the car she found was not on the lot, she took video of other vehicles that were the same type and color (interior and exterior) so I could see what the vehicle looked like. She went the extra mile. She also helped me consider some color options that would work well together – which may seem minor but is really important!! Mary was communicative and personable. What a great pleasure to deal with her. Once I agreed to purchase the vehicle, Jake Boskovic worked with me to ensure that all would be ready once I arrived at the dealership. Jake was super friendly, communicative and responsive. Once at the dealership, Mary and Jake made the process very smooth. And, while there was a snafu outside of their control and the car did not arrive on the lot when anticipated, I was given a loaner and Jake drove my vehicle up to me - again 3.5 hours each way! Jake spent a good deal of time explaining how everything in the car works and assisted in getting all the technology set up. Mary and Jake are genuine people; they are the real deal. You can tell they truly care about the customer finding the right vehicle and loving the vehicle. I would drive 7 hours again to buy my next XC60 from them. I cannot recommend them and Crown Volvo enough! Don't hesitate to call them, you won't be disappointed.Patty, we are thrilled to hear about your positive experience working with Mary and Jake. We are so pleased to know that Mary and Jake went above and beyond to ensure your satisfaction with the vehicle. We strive to make the car buying process seamless, transparent and stress free and couldn't be more pleased to know that Mary and Jake met all of our expectations and yours. Congratulations on your new Volvo XC60 and happy travels.
Great service
by Bradford Harris on 05/29/2025Charles Apple and his service staff are outstanding. I am very pleased with their work on my vehicle and have complete faith and trust that the work is done on time and is very professional. I wouldn't go to any other dealership to have… work performed on my car. Very satisfied as always.Great Service.
by Beth on 05/02/2025We used Zeljko for an International Volvo purchase. We travelled to Gothenburg Sweden to pick up our car. What a fantastic program!Beth, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.
Good Day at Crown Volvo!
by Rose Mary Winslow on 05/01/2025I came in to Volvo with a screw in my tire, I left with a brand new tire - with no charges to me, thanks to Crown and an Extended Warranty that I had purchased a couple of years ago...I was very pleased with Joseph Guerra my Advisor and… with the whole experience at Crown Dealership. I waited in their beautiful waiting room and looked at all the new lovely Volvos to see which one I I would pick next...Rose, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Joseph was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.
Great inventory on the lot and awesome sales assistance
by Kasey on 05/01/2025I had the best car purchasing experience! No pressure, super helpful, and listens to what you are looking for- go see Kevin Thomas and he will help you find the perfect car! Crown has the best selection of inventory in the area.Kasey, Thank you for providing us with a review of your experience at- Crown Volvo. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
2nd Volvo From Mary
by Volvo People on 04/19/2025This will be my second Volvo from Mary. Great service and great price. Would recommend this dealer ship to my friends and ask for Mary.We are grateful for you leaving Mary this wonderful review and recommendation! We are pleased to know that she provided you with great service and a great price. We look forward to working with you again in the future. We warmly congratulate you on your new Volvo- behalf of the entire Crown Volvo Cars team!
Sale experience with Mary Mattingly
by John N on 04/19/2025Crown Volvo is a great dealership for customer service. It is people like Mary that makes your business a world class dealership. It was an absolute pleasure doing business.John, Providing stellar service is so important to us here at Crown Volvo Cars and we are glad that Mary's efforts met your satisfaction! We are thrilled to know that she was an absolute pleasure to do business with. Congratulations on your new vehicle- behalf of the entire team!
Mary Mattingly is phenomenal!
by TJ on 04/11/2025Mary Mattingly is phenomenal! She goes above beyond and has for the last 10 years. We keep returning for Mary and how easy she makes the process. She handle everything with perfection. This is are 4th Volvo with Mary.TJ, We appreciate you for leaving Mary this marvelous review! We are delighted to know that she is phenomenal, went above/beyond for you for the last 10 years and made the process easy. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
Great Volvo Service
by DC on 04/01/2025I got a warning message the the start/stop support battery in my XC60 needed service. I found Crown Volvo on line, called and left a message. Joseph Guerrera returned my call and helped set up a service appointment. The work was done… under warranty. In addition, I had some other routine service performed. I was prepared for a long wait, but the work was done quickly with respect for my time. This is the reason I choose to go to a dealer. The technicians really know what they are doing and have all the tools and expertise to take care of any need quickly and efficiently. Joe was easy to work with - polite, courteous and efficient. All good.DC, Thank you for your time and feedback. We are thrilled to hear you were so pleased with your vehicle services with Joseph and we honored to hear we were able to service your vehicle needs fast and efficiently.
Great experience
by Hector on 03/28/2025I've never had an easier car buying experience. Made an appointment to test drive it. Met with Kevin and company. Did my test drive liked the car gave deposit. Everything was done next day. PerfectHector, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Kevin is certainly a favorite around here, so it is no surprise that you had a great experience working with him!
Great experience
by John K on 03/26/2025Jacob was great to deal with. Very smooth easy experience. Would highly recommend.John, Providing immaculate service is so important to us here at Crown Volvo Cars and we are glad that Jacob's efforts met your satisfaction and recommendation! We are thrilled to know he was great to deal with and made your experience very smooth/easy. Congratulations on your new vehicle- behalf of the entire team!
Crown mad it happen
by George Scheinberg on 03/21/2025The team at Crow is amazing. The sales manager Joe and my sales representative Angel we very understanding to my needs and made the lease work for my budget! Will be using them for future purchases!George, We are grateful for you leaving Joe and Angel this extraordinary review! We are pleased to know that they were amazing, very understanding to your needs and made the lease work with your budget. We warmly congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
Great service! Great people at Crown Volvo in St Petersburg!!
by Janet on 03/20/2025What a warm & welcoming environment! I have been a Volvo owner for several years and every experience at Crown Volvo has been amazing! From service to sales all representatives are warm and welcoming and get the job done as promised and… kept me updated throughout the process. They even reached out to me several days afterwards to see if I was satisfied and that all is good with my vehicle! My most recent experience purchasing my first certified pre-owned vehicle went smoothly with the support of Chris Lowry as my sales representative! He was kind, listened and explained all the benefits of purchasing my pre-owned vehicle so well. You’ve got to visit Crown Volvo in St Petersburg for your next Volvo purchase!! Tell Chris Lowry you read my review, he will take wonderful care of you!!Janet, Thank you for leaving Chris this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that he provided you with exceptional service. We are happy to know that he was kind, took wonderful care of you and listened to you. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!
Jake was a delight to work with
by Anita R on 03/11/2025updated 03/19/2025It was a pleasant experience buying my car and trading in the old one at Crown Volvo. My salesperson Jake was very attentive to what I was asking and a very good listener, and the others were helpful not pushy.Anita, We appreciate you for leaving Jake this remarkable review! We are delighted to know that he was very attentive, helpful, good listener, not pushy and made your experience pleasant. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
A Car Buying Experience You Can Trust – Ask for Jake!
by Dale Griffen on 03/11/2025I had been a loyal Infiniti customer for over 20 years, leasing six vehicles during that time. Zeljko (Jake) Boskovic was my Sales Consultant for the last three, and when my lease was up, I knew exactly who to call. When I found out he had… returned to Crown Volvo, I scheduled a visit to see what options he had that could match what I was used to with Infiniti. Jake has always been incredibly helpful, fair, and honest. He’s not just a salesperson—he’s a trusted advisor who genuinely looks out for his customers. He guided me through vehicle selection, financing, and even suggested running the lease through my business to maximize benefits. If you’re looking for a vehicle, I highly recommend Jake. He breaks the stereotypes about car salespeople and ensures you get the best deal without pressure or gimmicks. You won’t regret working with him!Dale, We appreciate you for leaving Jake this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jake provided you with top notch service. We are delighted to know that he was incredibly helpful, fair, honest and genuinely looked out for you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
Great service
by Anonymous on 03/11/2025Friendly and laid back staff. No pressure. Was a faster transaction than other car buying experiences.Thank you for leaving us this terrific review! We are happy to know that our team was friendly. laid back and no pressure. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!
Ask for Mary
by MB on 03/10/2025I found two exactly the same yellow Kia soul cars. The first dealer was much lower. When I went to the dealer to buy the car, it was $5000 more. At Crown Volvo in Saint Pete, they quoted me a price and it was much lower and they stuck to… their price. I think that’s the way to do business! Mary, Chris, Bud, and Ellie we’re all fabulous to work with. I feel like I got outstanding service with nice people which for me is a winning combination. Thank you!MB, We appreciate you for leaving Mary, Chris, Bud and Ellie this marvelous review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were nice and fabulous to work with. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
Enjoyed Working Chris Lowry
by Chris E on 03/08/2025Easy, no pressure, fast, friendly. Would recommendChris, Providing impeccable service is so important to us here at Crown Volvo Cars and we are glad that Chris's efforts met your satisfaction and recommendation! We are thrilled to know that he was easy, no pressure, fast and friendly. Congratulations on your new vehicle- behalf of the entire team!
Excellent
by Kamar Ismail on 02/24/2025updated 03/03/2025Always courteous. Explain diagnosis and what to be done.Kamar, We are grateful for you leaving us this wonderful review! We are pleased to know that our team is always courteous and explains what needs to be done. We look forward to continue serving you in the future when the time comes.
Vicki Volvo
by Vicki on 03/02/2025Mary made buying a car soooo easy! Best experience I’ve had! Very professional yet comfortable to work with and not to mention the follow up was always prompt. My car is great, price was right and sales experience was excellent! I highly… recommend Mary at Crown!Vicki, Thank you for leaving Mary this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Mary provided you with A+ service. We are happy to know that she was very professional, prompt with follow up and comfortable to work with. Congrats on your new vehicle- behalf of the entire Crown Volvo Cars team!
Fun and Relaxing Experience
by Lisa L on 02/22/2025Friendly, no pressure sales and finance team!!! Easy to work with including their very transparent process for negotiatingLisa, We appreciate you for leaving us this marvelous review! We are delighted to know that our team was friendly, no pressure, easy to work with and very transparent. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Volvo Cars team!
Volkswagen Atlas
Patty, we are thrilled to hear about your positive experience working with Mary and Jake. We are so pleased to know that Mary and Jake went above and beyond to ensure your satisfaction with the vehicle. We strive to make the car buying process seamless, transparent and stress free and couldn't be more pleased to know that Mary and Jake met all of our expectations and yours. Congratulations on your new Volvo XC60 and happy travels.
by Crown Volvo on 06/20/2025