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Customer Reviews of Crown Hyundai

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Overall service rating

5.0
5 out of 5 stars

(20 reviews)

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20 service reviews
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  • Another great experience!!

    5 out of 5 starsby Cheri on 08/01/2025

    Eleven years since I purchase my car from Crown Hyundai, they continue to provide me with excellent service. Drake Alexander was wonderful to work with. He was attentive to my needs, answered all of my questions and concerns and was kind, professional and most helpful. I will continue to have my car serviced at Crown Hyundai.
    • Thank you for your positive review, Cheri! We are honored by your continued business over the years, and we are so glad that Drake and the team consistently take great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by Crown Hyundai on 08/07/2025


  • Very Impressed!

    5 out of 5 starsby Steven Demitry on 07/24/2025
    updated 07/29/2025

    Kristijonas Gaska at Crown Hyundai in St. Petersburg, FL, provided an absolutely outstanding experience helping me lease my new Hyundai Elantra. From the moment I walked in, Kristijonas was incredibly knowledgeable, professional, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for in a vehicle and a lease agreement, patiently answering all my questions without any pressure. Kristijonas made the entire process feel seamless and transparent, guiding me through the options and ensuring I felt confident in my decision. His friendly demeanor and clear communication made what can often be a stressful process genuinely enjoyable. I highly recommend Kristijonas Gaska to anyone looking to purchase or lease a vehicle from Crown Hyundai. He's a true asset to the dealership and a pleasure to work with!
    • Congratulations on your new Hyundai Elantra, Steven! We strive for 100% customer satisfaction, and we are overjoyed that Kristijonas provided you with a smooth, top-notch experience. He will be honored to have earned your kind recommendation. Thank you for your positive review! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

      by Crown Hyundai on 08/07/2025


  • Very Impressed!

    5 out of 5 starsby Steven Demitry on 07/24/2025

    Kristijonas Gaska at Crown Hyundai in St. Petersburg, FL, provided an absolutely outstanding experience helping me lease my new Hyundai Elantra. From the moment I walked in, Kristijonas was incredibly knowledgeable, professional, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for in a vehicle and a lease agreement, patiently answering all my questions without any pressure. Kristijonas made the entire process feel seamless and transparent, guiding me through the options and ensuring I felt confident in my decision. His friendly demeanor and clear communication made what can often be a stressful process genuinely enjoyable. I highly recommend Kristijonas Gaska to anyone looking to purchase or lease a vehicle from Crown Hyundai. He's a true asset to the dealership and a pleasure to work with!
    • Steven, thank you for leaving Kristijonas this positive review and recommendation! Providing a 5-star experience is always our goal, and we are glad that his efforts met your satisfaction. He will be delighted to hear of your kind words. We warmly congratulate you on your new Hyundai Elantra- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by Crown Hyundai on 08/07/2025


  • Elantra service

    5 out of 5 starsby Andrew Diaz on 07/10/2025

    quick, easy, informative, helpful
    • Andrew, Thank you for letting us know that your experience here at Crown Hyundai was quick, easy, informative and helpful. We look forward to assisting you with all of your automotive needs and we wish you safe travels.

      by Crown Hyundai on 07/14/2025


  • Lori is great, crown service needs more help

    5 out of 5 starsby HNL on 06/28/2025

    Lori is hard working and does all she can to get things done right and quickly. The service department needs more help due to the sheer volume of vehicles needing service. It took months to get my car in for a service. Then some miscommunication happened and my car was left to sit at the lot and not be serviced. The service employees work very hard but more help is needed in my opinion.

  • Great Service

    5 out of 5 starsby Steve1205 on 06/28/2025

    Chris was our service manager, very professional and courteous. Received the general maintenance for the vehicle and was updated on all issues if needed. He also directed us to a associate for assistance with the CarPlay feature.
    • Thank you Steve for this 5 star review. We are so pleased to know that Chris was so courteous and professional. Ensuring customer satisfaction is of great importance to us and knowing Chris kept you well informed and addressed all of your questions and concerns is what we love to hear. We appreciate you choosing Crown Hyundai and safe travels.

      by Crown Hyundai on 06/29/2025


  • Service with a Smile

    5 out of 5 starsby Trish Tremblay on 06/26/2025

    As my service tech, Christopher Murray went above and beyond my expectations! He was very attentive and kept me up to date on the progress of my vehicle. I will definitely request Christopher Murray whenever I am having my car serviced!
    • Trish we are so pleased to have met your expectations. We appreciate you letting us know how attentive and knowledgeable Christopher is and how he communicated throughout the process to keep you informed. We expect nothing less than exceptional service and are thrilled to know that Christopher met all of our expectations. We appreciate you choosing Crown Hyundai for the maintenance of your vehicle and look forward to providing you with same level of service each time. We wish you safe travels

      by Crown Hyundai on 06/27/2025

  • I LOVE this location!

    5 out of 5 starsby Bailey M on 06/20/2025

    This location is super friendly and they communicate really well. Shout out to Carlos in service department that helped me.
    • Thank you Bailey for your 5 star review. We are so pleased to know that Carlos provided exceptional service. Customer satisfaction is our top priority and it is wonderful to hear that Carlos met our expectations and yours. Please do not hesitate to call if we can be of further assistance. Safe travels.

      by Crown Hyundai on 06/22/2025

  • 24000 mile checkup

    5 out of 5 starsby Roger 46 on 04/18/2025
    updated 04/24/2025

    Very fast service
    • Roger, We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with very fast service.

      by Crown Hyundai on 04/29/2025

  • Great Service!

    5 out of 5 starsby Angela on 04/22/2025

    Jarett Ziemak Was awesome to deal with. I got my tire fixed along with an oil change. Communication was great! Thank you Jarrett!
    • Angela, Providing impeccable service is so important to us here at Crown Hyundai and we are glad that Jarett's efforts met your satisfaction! We are thrilled to know that he was awesome to deal with and great with his communication. We wish you safe travels until we meet again!

      by Crown Hyundai on 04/23/2025

  • No appointment

    5 out of 5 starsby Teri Peck on 04/23/2025

    I stopped into Crown Hyundai without an appointment because the rubber bumper cover was hanging off of the car. Carlos assisted me. He was as nice as he could be. After about an hour Carlos told me the rubber bumper cover was broken and what it would cost to replace it. He also gave me the option of just removing it. I asked him to order a new one and remove the old one. They brought my car around with no charge for the time they spent on it. Carlos told me he would contact me in a few days when the part came in. So far I am very satisfied!
    • Teri, We are grateful for you leaving Carlos this stunning review! We are pleased to know that he was nice, will contact you when the part comes in and you are very satisfied with your experience. We look forward to serving you again in the future when the time comes.

      by Crown Hyundai on 04/23/2025

  • Chris is outstanding

    5 out of 5 starsby Angela G on 04/19/2025

    Came in for my oil change, which I was able to get in within 3-4 days. I also needed my horn fixed since it stopped working a few months ago. Chris was wonderful as always. He was on it and had them wash my car as well. Even after everything was done about 2 hrs later I had a few questions about my car and Chris took the time to answer them. I appreciate Chris and hope to continue having him when I have to go to Crown. Great guy!! Thank you Chris for a great job!!
    • Angela, Thank you for leaving Chris this fantastic review! We are happy to know that he was wonderful as always, took the time to answer your questions and did a great job. We look forward to continue serving you in the future when the time comes.

      by Crown Hyundai on 04/21/2025

  • Quick and efficient.

    5 out of 5 starsby James B on 04/13/2025

    I went in recently to get routine service done. Christopher Murray did a great job of getting me checked in quickly and also took the time to answer all of my questions regarding preventative maintenance. He was patient and made sure I understood everything. My car was also ready quicker than I am used to compared to other dealerships. I would recommend to a friend.
    • James, We are grateful for you leaving Chris this wonderful review and recommendation! We are pleased to know that he did a great job getting you checked in quickly and taking the time to answer all your questions. We hope to serve you again in the future when the time comes.

      by Crown Hyundai on 04/14/2025

  • Great service

    5 out of 5 starsby C Brandt on 03/18/2025

    Easy in and easy out
    • C, Thank you for leaving us this incredible review! We are happy to know that our team made this an easy in and easy out.

      by Crown Hyundai on 04/08/2025

  • Efficient, reasonable, quality service

    5 out of 5 starsby Ali Jalili on 03/13/2025

    The service is efficient, reasonably priced, and you know you’re getting quality. The center is comfortable if you plan to wait. Chris Murray was very professional and courteous.
    • Ali, We appreciate you for leaving Chris this stellar review! We are delighted to know that he was very professional and courteous. If there is ever anything more that we may help you with please do not hesitate to let us know.

      by Crown Hyundai on 04/08/2025

  • Lori Kanaike was the best !!

    5 out of 5 starsby Frank 77 on 03/03/2025
    updated 03/11/2025

    Explained everything , very little waiting
    • Frank, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team explained everything and there was very little wait time.

      by Crown Hyundai on 04/08/2025

  • TAKING CARE OF MY 7TH PURCHASE FROM CROWN HYUNDAI

    5 out of 5 starsby Brian Bower on 02/21/2025

    This is my local Hyundai/Genesis dealership, and it has been such an enhancement to my life that I have purchased a total of 7 vehicles from Crown Hyundai. By enhancement I mean that the quality of the vehicles is excellent, but better yet the service provided by Crown Hyundai improves the quality of my life. Taking a vehicle for necessary preventative maintenance is a fact of life. Since I live and work in St. Petersburg, I prefer to create a long-lasting relationship with my local dealership. The entire service staff at Crown Hyundai is committed to their effort of providing a positive experience, but I do appreciate folks that know my name and I know theirs. In this case Christopher Murray took care of my wife's vehicle for regular maintenance. The staff is pleasant, the dealership has been recently renovated and is a quiet and well-designed space, and the coffee is always excellent. I stay for the maintenance, and enjoy some quiet time reading and speaking with friends. Whether it is Christopher, Deb, Jarod or Ryan - I always enjoy the experience of getting my vehicles maintained at Crown Hyundai.
    • Brian, We appreciate you for leaving Chris, Deb, Jarod and Ryan this spectacular review! We are delighted to know that they always make you enjoy your experience. We look forward to continue serving you in the future when the time comes.

      by Crown Hyundai on 04/08/2025

  • Great service

    5 out of 5 starsby Carlos on 02/21/2025

    Christopher Murray was the tech advisor and he did great. Got my vehicle in and out quickly and with no hassle
    • Carlos, Providing outstanding service is so important to us here at Crown Hyundai and we are glad that Chris's efforts met your satisfaction! We are thrilled to know that he did great and got you in/out with no hassle.

      by Crown Hyundai on 04/08/2025

  • Excellent service

    5 out of 5 starsby Ash on 02/08/2025

    Bradley Rhattigan was extremely helpful and thorough in explaining the service process and took the time to keep me informed of progress. Would highly recommend Brad.
    • Ash, Providing quality and efficient service is so important to us here at Crown Hyundai and we are glad that Bradley's efforts met your satisfaction and high recommendation! We are thrilled to know that he was extremely helpful and thorough in explaining everything. We wish you safe travels until we meet again!

      by Crown Hyundai on 02/10/2025

  • Oil change man Christopher Murray

    5 out of 5 starsby Dale R on 01/23/2025

    Quick reservation and oil change.
    • Dale, Thank you for leaving us this positive review! We are happy to know that our team took care of your oil change quickly. Please do not hesitate to let us know how we may be of further service to you.

      by Crown Hyundai on 02/10/2025

The following reviews are more than two years old. They are not included in the overall rating.
298 service reviews

  • Satisfied Customer

    5 out of 5 starsby Gabrielle Davis on 12/23/2020

    Ryan Murray was very polite and courteous! Always make my service visits pleasant. Thank you Ryan!
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