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Customer Reviews of Crown Buick GMC

Review type:

Overall sales rating

5.0
5 out of 5 stars

(34 reviews)

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34 sales reviews
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  • Best purchase experience ever!

    5 out of 5 starsby Jeff on 07/28/2025

    Tyler Braley provided excellent service both before and during the purchasing process. He was responsive, and knowledgeable throughout. Crown Buick GMC is a "no nonsense" dealer, and will provide a competitive offer on both the sale and trade-in.

  • Best in Class

    5 out of 5 starsby morrison on 05/30/2025

    Met with Jeff Steinmetz, easiest process, no games, no pressure sales, walked out of last dealership due to that. Jeff is no rush, listens to wants and needs. Can't thank him enough. Easy purchase ever, Jeff took care of everything going above and beyond.
    • Morrison, We are glad to hear that Jeff provided you with exceptional customer service and you were able to find a vehicle that was perfect for you and your budget. Please let us know if there is anything else we can do to assist you, we would love to help.

      by Crown Buick GMC on 06/03/2025


  • Tyler Braley

    5 out of 5 starsby Cac on 05/27/2025

    Made this purchase easy!
    • Cac, Excelling in customer service is very important to the whole Crown Buick GMC family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future.

      by Crown Buick GMC on 05/28/2025


  • Tammy wagner the bedt

    5 out of 5 starsby mike leary on 05/24/2025

    Tammy wagner is the best by far. I've bought several vehicles and I always use Tammy. She is very thorough and professional. She makes car buying very enjoyable. The best by far.
    • Mike, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and Tammy will appreciate your repeat business and very kind words. We look forward to seeing you next time you stop by!

      by Crown Buick GMC on 05/28/2025


  • Refreshing

    5 out of 5 starsby TeresaMcC on 05/19/2025

    Our salesperson Boris Cehic was professional and courteous with no BS - refreshing.
    • Teresa, We appreciate you for leaving Boris this phenomenal review! We are delighted to know that he was professional and courteous. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 05/20/2025


  • Shopping Ease!

    5 out of 5 starsby Dennis SUAREZ on 04/26/2025
    updated 05/01/2025

    Tammy Wagner at Crown GMC Buick was great to work with. Helpful finding new Buick withou a a lot drama. Highly recommend using her again for a purchase of nicer.
    • Dennis, Congratulations on your new Buick and welcome to the- Crown Buick GMC family. We are honored that you chose our dealership for this sales experience but Tammy will be thrilled to hear that you were so pleased with your amazing customer service and recommendation.

      by Crown Buick GMC on 05/05/2025


  • Super fast super easy

    5 out of 5 starsby Kennedy on 04/26/2025

    Super fast super easy transparent reliable and honest
    • Kennedy, Thank you for your review and feedback. We are pleased to hear your service experience with us was so quick and convenient.

      by Crown Buick GMC on 05/05/2025

  • Highly recommend!

    5 out of 5 starsby Heather W on 04/23/2025

    Tammy Wagner always makes the experience of purchasing a new vehicle incredibly easy and smooth. I highly recommend Crowne Buick!
    • Heather, We appreciate you taking the time to write this wonderful review. We are grateful to hear that Tammy was able to provide you with exceptional customer service. Congratulations on your new vehicle and thank you for your recommendation. We look forward to the next opportunity to serve ]you again.

      by Crown Buick GMC on 04/25/2025

  • Tammy Wagner is the Best

    5 out of 5 starsby Niki on 04/17/2025

    The easiest buying experience I have ever had. Tammy is very attentive to her customer's and their needs and wants in a vehicle and she works hard to find the exact match.
    • Niki, Thank you for leaving Tammy this amazing review! We are happy to know that she was very attentive to your needs, worked hard to find the exact match to what you were looking for and made your experience the easiest you ever had. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 04/18/2025

  • Long time customer

    5 out of 5 starsby Phyllis on 04/16/2025

    I have purchased my last two cars from Tammy at Crown Buick. John Grundon is my service consultant. I have always been extremely satisfied with their professionalism. John will go above and beyond to make sure that I am satisfied with the service of my car. I have recommended Crown Buick to all my friends who are looking to buy a new car. They are a 10 out of 10.
    • Phyllis, We appreciate you for leaving Tammy and John this marvelous review and recommendation! We are delighted to know that they were professional and you have always been satisfied with the experiences they gave you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 04/17/2025

  • EZPZ

    5 out of 5 starsby J Armstrong on 03/29/2025
    updated 04/04/2025

    We weren't quite sure when we were ready to buy a newer car, then we met Tammy Sue Wagner a we had a change of heart. She convinced us with her charming personality and an abundance of knowledge that the time was NOW! While at the dealership we felt welcomed and respected. If you're looking for a new or used vehicle, I believe you won't find a better choice than Crown Buick GMC.
    • J, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction and recommendation! We are thrilled to know that she was knowledgeable and made you feel welcomed/respected. Congratulations on your new vehicle- behalf of the entire team!

      by Crown Buick GMC on 04/10/2025

  • Awesome job team

    5 out of 5 starsby Rob S on 03/31/2025

    Jeffrey Steinmetz Was an outstanding sales associate. In and out in 1.5 hours.
    • Rob, We are grateful for you leaving Jeff this exceptional review! We are pleased to know that he was outstanding. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 04/10/2025

  • Best customer service around

    5 out of 5 starsby Matt Hahn on 03/14/2025

    Bought our 5th car from Crown GM. They are the only dealership I go to. Cole Connor and Tammy Wagner are the absolute best. They make the annoying job of buying a car so easy and relaxing. They always have everything prepared and ready to go with a gassed up clean car. I can’t express how grateful I am for these two.
    • Thank you for your positive review! It is an honor to have earned your confidence and loyalty, and we are glad that Cole and Tammy took great care of you. They will be delighted to hear of your kind words. On behalf of the entire team- congratulations on your new vehicle!

      by Crown Buick GMC on 03/27/2025

  • Sales person - James Williams

    5 out of 5 starsby Jimmie Warren on 03/04/2025

    Jamie was very informative and helpful in his explanation and demonstration of all the electronics in our new 2025 Acadia Denali. We did not feel pressured by Jamie whatsoever. We felt that he cared about our needs. Hopefully when future service is required we will have equally positive experiences.
    • Congratulations on your new Acadia Denali! Providing a smooth, pressure-free experience is always our goal, and we are glad that Jamie's efforts met your satisfaction. He will be delighted to hear of your kind words. We thank you for your kind review and we look forward to continue providing you with our best care in your visits to come!

      by Crown Buick GMC on 03/26/2025

  • Great experience love my truck

    5 out of 5 starsby Bill Forbes on 03/04/2025

    Jamie was a great salesman listen foo what I wanted and needed in for a new truck and I’m experiencing the knowledge of truck all questions answered professionally Curtis and friendly
    • Bill, thank you for leaving Jamie this positive review! We are glad that Jamie took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle!

      by Crown Buick GMC on 03/26/2025

  • Quick and Painless

    5 out of 5 starsby Mike on 02/28/2025

    I had an outstanding experience purchasing a used truck from Boris. This was by far the quickest and most painless negotiation I've ever had. We settled on a price via email, and in less than an hour, I was already in the truck and driving off. It was a refreshing change from the usual long hours of haggling. If you're looking for a smooth, hassle-free process, Boris is the way to go. Highly recommend!"
    • Mike, Thank you for taking the time to leave us this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Boris provided you with a seamless, 5-star experience. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

      by Crown Buick GMC on 03/26/2025

  • 100% SATISFIED.

    5 out of 5 starsby Paul on 01/26/2025
    updated 02/03/2025

    Very professional.
    • Paul, We are grateful for you leaving us this flawless review! We are pleased to know that our team was very professional. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 02/04/2025

  • Great Shopping Experience

    5 out of 5 starsby Dave and Linda from Michigan on 01/27/2025

    I shopped and Purchased totally on line. Jeff Steinmetz gave me a fair trade in on my truck and was very accessible during the entire buying process. He was waiting for me when I entered the dealership even though it was his day off . Jeff and the finance person made the buying experience enjoyable.
    • Dave and Linda, Thank you for leaving Jeff this fantastic review! We are happy to know that he made your experience enjoyable. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 02/04/2025

  • Professional, friendly and satisfying sales services

    5 out of 5 starsby J on 01/12/2025

    Spencer Guy good negotiating personality to deal with.
    • J, Thank you for you time and review. We are thrilled to hear that all your needs were served with Spencer. If you have any further questions, feel free to contact us here at the dealership. Safe travels.

      by Crown Buick GMC on 01/14/2025

  • No pressure sale

    5 out of 5 starsby Gary Warner on 12/26/2024
    updated 01/02/2025

    I want into the dealership to sale our Buick to them. I was pleasantly greeted by Michael Suttles and low and behold this was a great and painless process. As they were buying our car I was looking at a new pickup Michael again help with this process and was very helpful. At the end of the day Crown bought our car and I left there very happy.
  • Great shopping experience at Crown GMC with Drew Oleson

    5 out of 5 starsby John Williams on 11/13/2024

    The Crown dealership was clean and the staff were friendly and professional. I had been to 2 other dealerships Elder Ford and Auto Nation Ford and no one ever spoke or asked if I needed assistance. I also completely walked around the showroom at Elder and no one said one word to me. When I arrived at Crown I was greeted by Drew Oleson and he asked if he could assist me and didn't pressure me at any point after looking over the vehicles he made sure he covered all of my questions throughout my purchasing process.
    • John, We are grateful for you leaving Drew this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that Drew could provide you with 5-star service. We are pleased to know that he did not pressure you and answered all of your questions throughout the purchasing process. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

      by Crown Buick GMC on 11/15/2024

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