Customer Reviews of AutoNation Ford St. Petersburg
Review type:
Outstanding Dealership
Oil change
by Aurelio on 08/01/2025Always quick and easy provide water and coffee. And service are the best resultsOutstanding Dealership
by Miully2 on 03/11/2025updated 03/19/2025Stopped in today to sell my vehicle, with no further purchase. Sales representative Edward Mowery was fantastic. Professional, polite, courteous and knowledgeable. Dealership was clean and friendly. Greeter at the front desk was… outstanding. If you looking for a new or used vehicle, I highly recommend this dealership. Drive no further!Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Ist service on my Edge
by Kathypat on 01/01/2025Recall work & 1st service on my Edge went VERY smoothly. I really appreciated the ride back home after I dropped off AND the vehicle being delivered back to me after it was serviced was a tremendous help!Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience
by Donna Huff on 08/04/2024updated 08/14/2024We had an issue with a previous dealer, we informed Josh our salesman, he got his supervisor involved, he was up front with us and gave us our options, which meant to sell our car somewhere else, which was what would be better for us. We… did as suggested, and came back and purchased a 22 Mustang Gt. They went over everything with us, the car the financing, and did not PUSH anything on us. Even the gentleman in financing was awesome. Explaining everything. They were all wonderful to work with. I would definitely recommend purchasing from them.Hello Donna, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford St. Petersburg. Thanks for the recommendation, and have an amazing day!
2021 Tacoma
by Bennetmow on 07/20/2024Decent dealership. I was taken care of by salesman Ahmed. He was great and worked with me throughout the entire process and was not pushy at all. On the other hand the finance guy was not a good experience. I work in sales myself and I have… to say I was surprised how pushy and almost rude he was. He told me that I was “ignorant and didnt know what was best for me.” There was a coffee cup that was spilled on his desk when I arrived and was still there 3 days later. It’s the little things like this that make you seem unprofessional. Honestly almost didn’t go through with the purchase just because of the way he was. But I’ll say it again Ahmad was great and would recommend him to anyone.We appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience !
by rjeffr65 on 07/19/2024I was treated extremely well and given a very good price for my trade as well as the new Maverick I purchased.Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
2017 Subrau Outback
by Mr Doug on 05/04/2024So far, everything is going great. But, I still have not received my paper title. I requested a paper title. Mr. Mario is a true professional. I will recomned him anythime. Outstanding gentleman.Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (727) 231-1323 when you have a chance. Thank you, and we look forward to hearing from you.
Left tagless
by Mark N on 04/29/2024Bought a used vehicle on 3/30 & was charged $199 electronic filing fee which was to cover electronic filing for registration, title and tag so that they could give me a new tag that day (no old tag/no trade). Paid in full, finished… paperwork and then told system was down so here's a temp tag, we'll fedex the new tag when done. 4 weeks later no tag still, temp tag expired & AN doesn't respond to emails, texts & phone calls. Left detailed VM for Bruce Heath, GM who was in but unavailable when I called but still no response.Hi Mark, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Scott Briggs the best sales person i have met 5 star!
by kurtfromcal on 03/27/2024Scott Briggs is the best guy i have met , and have bought several cars and trucks, But he was by far the best yet. Very polite and was very good at his job! Thanks again for a great experience and will buy there again1Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford St. Petersburg. Don't hesitate to call us if you ever need anything. Be safe on the road!
Upgrades for my 23 Bronco Outer Banks
by Shevawn on 03/28/2024Trevor in service has been so awsome helping me with getting my upgrades ordered ( tires/wheels, exhaust, tow package, fender flares) to just name a few. Then there is Nate the mechanic, who has had to put up with me wanting to see… everyting as it has been done. And then Micky my service advisor who keeps me updated to what is getting done each time i have a new item to be put on. Thank you to everyone for helping make our 23 Outer Banks very special for us. And i can't forget Scott Briggs for being part of the buying process that took 2 1/2 years. Chuck and ShevawnHi Shevawn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford St. Petersburg! Don't hesitate to call us if you ever need anything. Be safe on the road!
Good dealership
by billocnl on 03/01/2024My wife and I stopped in to look at a used vehicle with Justin G. as my salesperson. I generally do not enjoy the car purchasing process. Justin did a great job showing us the vehicle and making the process a pleasant experience. We decided… we liked the car and wanted to purchase it with a trade-in. We negotiated with the trade-in and eventually agreed on a fair price. This was not a high-pressure, contentious negotiation in any way, which I appreciated. The same was true after we agreed on the price and opted to not get any warranty, etc. The whole process was done well as the dealership displayed an element of class that you don't always see. The whole process was very positive due to the people involved and how the dealership conducts business. I will go there again for future purchases.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford St. Petersburg. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Patricia Thornton Engine Overhaul
by Pattie T on 03/01/2024Sarah so helpful during our service My son was there for one night for the Wrestling Match there she assisted with his return him to Albany Ga from Tampa She also keep us informed step by step during the 3 weeks we was without our vehicle.… We greatly appreciated everythingHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best Car Buying Experience to Date
by nickorbett on 02/23/2024Went to Auto Nation to purchase a pre-owned vehicle for my daughter. Wanted something as close to new as possible. They had just the vehicle I was looking for. They didn't push me towards something I didn't want, but focused squarely on… what I was looking for. The transaction could not have been better. Even with some credit challenges, I was done and out in a couple of hours. Everyone from the Salesperson, (Ahmed) to the Finance Director, made this the most stress-free car buying experience I've had in 35 years.Hi Nickorbett, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
Hooked me up
by rockman on 02/11/2024Was interested in truck onlne. I inquired and was contacted by Art, who answered all my questions quickly. However, before I could get down to the dealership the truck sold! About a week later Art reached out to to notify me that the sale… fell through and if I was still interested. I was, went down to the dealership and took a look and bought the truck. I thought it impressive that Art kept me in mind and reached out when the sale fell through with the initial buyer.Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Compre una Ford Expedition
by Nicole C on 02/09/2024La atencion por parte del vendedor y del manager fue sobresaliente, el cumplimiento de la negociacion , no . Compramos las garantias que nos ofrecieron, pusimos el down payment que nos pidieron y solo pedimos a cambio un mantenimiento free… por dos años. Entre tanto papel para firmar y numeros no revisamos todo. Nos lo terminaron cobrando, Sinceramente, que pueden ser 270 dolares en una compra de 43000?.Hola Nicole, ¡realmente apreciamos tus comentarios! Comuníquese con nosotros al (727) 231-1323 cuando pueda para que podamos abordar esta situación directamente. Gracias y que tengas un buen día.
Taking care of Customer
by Mnovik2265 on 02/06/2024My customer service rep Mickey did an amazing job! She walked me through all of the items with pricing and an eta that was spot on! My car was well taken care of.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Preventative maintenance
by Herkdriver on 02/05/2024Made appointment through the Ford app and everything was ready when I got there. I specifically asked for service with full synthetic oil and it was already on my work order. Great attention to detail and I was back in my Expedition… within a few hours.Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Great service
by Little1 on 01/31/2024Went in for oil change and recall was able to get the oil change done but will have to schedule the recall for a later day. The advisor was very nice and told I would be put on a list for a loaner car since I would have to leave my car… overnight for the recall. I was not offered this service and I have been trying to get this done since it happened. Thanks MickieHi, thank you for taking the time to share your feedback with us. Please contact us at (727) 231-1323 so we can work with you to make this right.
Sales
by Kebo on 01/03/2024Freindly staff.Hi Kebo, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WINDSHIELD REPLACMENT AND SERVICE
by LOVE MY FORD on 12/21/2023I scheduled service for a windshield replacement and a couple small items . Was told it would take a few weeks for windshield to come in. so scheduled accordingly . Dropped car, told might be done same day. Could not get updates asked for… daily. 3 days later service manager called said they don't normally do windshields and they did not order one. He was not aware of some of the other items that were supposed to be checked out. 6 days later picked up car.Is there a rating I can give less than one star? Previous/y bought cars from sales department. They were a 1 star as well . I now drive to a Ford dealer an hour further which is faster over all on purchase day than using them 15 minutes from my house.Hello, we are deeply disappointed by your experience at AutoNation Ford St. Petersburg. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1323 -- we hope to hear from you soon.
Mustang GT
by George T. on 12/13/2023I had a major servicing and set of tires performed. Everything went smoothly and timely. The service coordinator, Alex was helpful and informative. The staff was friendly and polite.We are pleased to hear you had such a positive experience with us, George! If you ever need help, just give us a call. Happy motoring!
Ford Bronco Sport
Ford Explorer
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
by Harrick Newman on 03/20/2025