Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
Excellent experience
by Lori on 05/26/2021It was seamless. Chris piedra was knowledagable, ready and available and we didn’t feel rushed.Lori, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
First Impressions
by Robert on 05/22/2021Well organized service managers/staff.We appreciate the kind words, Robert. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Maintenance Minder B plus request for wheel balancing.
by Ramchand on 05/21/2021Service advisor was very good and provided up to date info on the progress of the work and clearly explained the pricing of the work performed.Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Very good
by Jacqueline on 05/21/2021Very easy to deal with! Accommodating!Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura Dealership Repair, Maintenance and Body Work
by Sharon on 05/20/2021Gibson Eickman excelled in customer service...thank you Anthony for your help too -- and Charlie Meyers -- the service is excellent -- thank you all!We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura Customer for Life!
by Kathy on 05/20/2021I have been a customer of Phil Smith Acura for over 15 years. I truly appreciate the time, energy, tolerance and exceptional customer service that my sales associates have given me, in particular Robert Black, who worked with me… tirelessly and made this process even smoother than years past.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura
by Alicia on 05/20/2021Our dealer Carlton was very knowledgeable and really made the car buying experience the best one yet! Outstanding service!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Honest maintenance team
by Kazi on 05/19/2021Staff was polite and the waiting area in the service department was spotless clean. Transmission service was done in an hour and a half which I think is a fair wait time and I was kept updated. The price of the service is going to keep… bring me back in the future and make the extra drive from Sunrise because I was quoted over $120 more for the same service at Rick Case Acura where I originally purchased the vehicle back in 2017.Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent Service
by Oscar on 05/16/2021Excellent service. Courteous staff. Prompt service. Everything you expect from Acura. Definitely recommend Phil Smith Acura for servicing your Acura vehicle.We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Awesome
by Angela on 05/12/2021The whole experience was personalized. Everyone was so friendly and attentiveThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura/ Robert Black ..... The BEST!
by Maryellen on 05/13/2021This is my 2nd vehicle from Phil Smith Acura. Like the first, an extremely pleasurable leasing experience. Robert Black was absolutely wonderful from start to finish, a true professional in every sense of the word. Sam in finance (my 2nd… time sitting with him) he is friendly and efficient and well organized.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
First Service
by Ernesto on 05/12/2021Everyone was very friendlyThank you for this amazing review! We really appreciate your business. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Job Well Done
by AB on 05/12/2021Job well done! Car was returned washed and vacuumed which was unexpected - a nice touch. I have always received great service from Phil Smith Acura.AB=, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Deborah
by Deborah on 05/07/2021Customer service is wonderful. They check your car in immediately. Service is usually done exactly when they say it’s going to be done. They wash your car and whoever washed my car did an amazing job. All in all I’m very happy with my… serviceDeborah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Easy Experience
by JM on 05/07/2021No sales pitch, just straight up best number presented regarding price.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura
by Brian on 05/05/2021Salesman was very patient with my choosing of a vehicle, the whole process from test driving to the financing of the vehicle took no time at all, everyone was super friendly.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Outstanding!
by Alan on 05/03/2021This being my third Acura from Phil Smith my experiences have been nothing less than wonderful. From being greeted at the door to the friendly and professional that is Robert Black to the dealer's service personnel I recommend this dealer… without hesitation.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
service
by Robert on 05/01/2021professional, courteous, efficient and thoroughWe appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service
by Ryan on 04/23/2021Very knowledgeable, friendly, helpful and professional staff. Anthony Nicolosi is the best.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Very happy
by Joel on 04/15/2021The process was straight foward and the staff guide and explain every step of the way. And the honesty of Mr Carlton was amazing and I did not feel pressured to purchase a car unlike other dealerships.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Phil Smith Acura. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great experience
by Phil on 04/14/2021Employees were friendly and professional.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023