Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
Excellent Acura Dealer
by kensofl on 12/08/2019I was treated very well; professional service; fair and honest deal; relatively quick processing; nice facility; solid selection of vehicles.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great assistance by Dennis
by Renee on 12/06/2019I liked that the sales rep took his time with me about everything.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
New Lease
by Marisol on 11/27/2019updated 12/09/2019The Sales person Andrew Hind was not the typical pushy car sales men. He was professional...not obnoxious.We appreciate the kind words, Marisol. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent Experience at Phil Smith Acura
by Sam on 12/06/2019Excellent salesperson (Alexis). Fast and friandly service, no pressure. No need to haggle. Everingthing I was promissed was honored. Excellent service from Brandon who took care of the detailing of the car.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
SERVICE DEPT WAS TOP NOTCH
by Steven on 12/05/2019The service dept was great and took care of all my needs.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura Service
by John on 12/04/2019Helpful and curtiousThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Good service
by Kimberly on 11/30/2019Cut to the chase no haggling. Very friendly service. Made my deal over the phone and worked out agreement we were both happy with. It allowed me time to think about what I wanted and not rushed in to any deals.Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Maintenance
by Ellen on 11/21/2019updated 11/27/2019Every thing was great, I even got a brand new car as a loaner.Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Best Service with Anthony!!!
by Denise on 11/24/2019It was perfect. Thank you so much Anthony.. you go way beyond and it is so much appreciated.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Service on my TLX 2015
by Wendell on 11/16/2019updated 11/22/2019The service was done in a timely mannerWe are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura
by Mark on 11/15/2019updated 11/22/2019Alexis was great to work with. She stayed in touch but wasn’t overbearing like so many car salespeople can be.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
100k mile service
by Philip on 11/21/2019Personal touch. Anthony was very helpful and provided a loaner car which made it possible to schedule the two day service.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
n/a
by Maritza on 11/14/2019updated 11/21/2019I like the professionalism of every person at the dealership.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Awesome Andrew
by Peter on 11/20/2019Andrew was phenomenal. He was very helpful and knowledgeable. He got us what we wanted and we are very happy.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Good Experience
by Thomas on 11/19/2019Alexis R. was a pleasure to deal with. Always responsive and accommodating. Armondo, her manager, was also very accommodating and professional. Overall, a good experience.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
excellent service
by John on 11/07/2019updated 11/15/2019quick, efficient, on time and niceWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great service
by Ray on 11/01/2019updated 11/07/2019What was promised was deliveredThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Good service, fair price.
by Bruce on 10/30/2019updated 11/06/2019Good service, fair price. I have had all service done here since I purchased the car. I have always had a positive experience. ence.Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great buying experience!
by Olga on 11/04/2019The buying process was a friendly, courteous, professional and no hassle experience. Everyone worked hard to make me a happy client - I really appreciate that!Thanks for the kind words, Olga! Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Good service
by Daniel on 11/04/2019Prompt and courteous service.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Positive Service Visit
by Harvey on 11/03/2019Good service. Pleasant atmosphere.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023