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Customer Reviews of Phil Smith Acura

Review type:

Overall rating

5.0
5 out of 5 stars

(8 reviews)


Customer recommendations:

Yes (8)|No (0)

BEYOND OUTSTANDING BUSINESS !!!!!

5 out of 5 starsby Michael on 10/19/2023

The staff was way beyond my expectations! Everyone from Eylin my sales person , Jon Rivero in the service department and Maritza the cashier and the financial manager.
  • Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com

    by Phil Smith Acura on 10/20/2023

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The following reviews are more than two years old. They are not included in the overall rating.
769 reviews
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  • RDX

    5 out of 5 starsby Ronald on 01/11/2020

    Pleasant and personable service
    • Thanks for the kind review, Ronald! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Thanks again, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Charlie Myers on 01/14/2020

  • Chevy Tahoe 2015

    5 out of 5 starsby Orlando on 01/08/2020

    Friendly, honest, and fast , very good experience
    • Orlando, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Charlie Myers on 01/14/2020

  • Easy purchase

    5 out of 5 starsby Norma on 01/05/2020

    The salesman, Andrew was pleasant and professional. He answered all my questions and responded immediately when I called. The best part was that there was no pressure, so the process was painless.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/09/2020

  • Good experience

    5 out of 5 starsby Mike on 01/05/2020

    Shannon service rep was friendly and followed up with calls
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/09/2020

  • My Purchase of my Vehicle

    5 out of 5 starsby Elizabeth on 01/03/2020

    The sales person and everyone were very helpful with us they answered all our questions.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/07/2020

  • Great vehicle, friendly staff

    5 out of 5 starsby herbj on 12/31/2019
    updated 01/06/2020

    Alexis was very knowledgeable and helpful
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/07/2020

  • Oil maintenance

    5 out of 5 starsby Mrs_President on 12/31/2019
    updated 01/06/2020

    Quick, friendly service as well as agent kept me posted and updated on what's being done.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/07/2020

  • Way to go Robert Black.

    5 out of 5 starsby Nina on 12/31/2019
    updated 01/06/2020

    Not only did we get the car of our dreams, but we also learned a lot about being a heart-based, serviced focused sales professional. Way to go Robert Black.
    • Nina, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/06/2020

  • Great car buying experience

    5 out of 5 starsby Karen on 12/31/2019
    updated 01/06/2020

    Andrew was extremely nice, professional, respectful and helpful. Entire process was pleasant. Treated like family. Did not spend all day in the dealership which made it even better!
    • Karen, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 01/06/2020

  • 2020 TLX

    5 out of 5 starsby Norman on 12/29/2019

    Salesperson, Robert Black, was very helpful.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/31/2019

  • Waiting area issues

    4 out of 5 starsby Gail on 12/27/2019

    Quick and easy. The cover up plastic was left in my car
    • Gail, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/31/2019

  • Car buying experience

    5 out of 5 starsby Makbib on 12/25/2019

    Courtesy, professionalism and honesty
    • Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/31/2019

  • Bought a 2013 nissan rogue

    5 out of 5 starsby Joel on 12/25/2019

    Friendly, open, honest!
    • Joel, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/31/2019

  • Phil Smith Acura service

    5 out of 5 starsby Carol on 12/24/2019

    Easy, fast , well done and professional
    • We appreciate the kind words, Carol. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/31/2019

  • Les is AWESOME

    5 out of 5 starsby Tiffany on 12/18/2019

    Less was our mechanic and he was PHENOMENAL. He was the only person who had any understanding of my car's needs and took the time and effort to fix what was wrong.
    • Tiffany, it’s great to know that Less provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/19/2019

  • Excellent service

    5 out of 5 starsby Andres on 12/18/2019

    Very professional. Had the car I wanted in stock.
    • Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/18/2019

  • Friendly

    5 out of 5 starsby Darlene on 12/17/2019

    Friendly and great service
  • Service

    5 out of 5 starsby Denise on 12/07/2019
    updated 12/13/2019

    Friendly and fast
    • We appreciate the kind words, Denise. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/16/2019

  • Great eperience

    5 out of 5 starsby Jackie on 12/02/2019
    updated 12/10/2019

    Brandon was great and price was good.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/10/2019

  • Carl H

    5 out of 5 starsby Carl on 12/01/2019
    updated 12/10/2019

    Great professional service.
    • We appreciate the kind words, Carl. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/10/2019

  • Excellent service provided with great professionalism. Created much value.

    5 out of 5 starsby Lucy on 12/01/2019
    updated 12/10/2019

    Great value, flexibility, no games and most importantly match all requests to win the business.
    • Lucy, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100

      by Phil Smith Acura on 12/10/2019

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