Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
RDX
by Ronald on 01/11/2020Pleasant and personable serviceThanks for the kind review, Ronald! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Thanks again, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Chevy Tahoe 2015
by Orlando on 01/08/2020Friendly, honest, and fast , very good experienceOrlando, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Easy purchase
by Norma on 01/05/2020The salesman, Andrew was pleasant and professional. He answered all my questions and responded immediately when I called. The best part was that there was no pressure, so the process was painless.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Good experience
by Mike on 01/05/2020Shannon service rep was friendly and followed up with callsWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
My Purchase of my Vehicle
by Elizabeth on 01/03/2020The sales person and everyone were very helpful with us they answered all our questions.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great vehicle, friendly staff
by herbj on 12/31/2019updated 01/06/2020Alexis was very knowledgeable and helpfulWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Oil maintenance
by Mrs_President on 12/31/2019updated 01/06/2020Quick, friendly service as well as agent kept me posted and updated on what's being done.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Way to go Robert Black.
by Nina on 12/31/2019updated 01/06/2020Not only did we get the car of our dreams, but we also learned a lot about being a heart-based, serviced focused sales professional. Way to go Robert Black.Nina, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great car buying experience
by Karen on 12/31/2019updated 01/06/2020Andrew was extremely nice, professional, respectful and helpful. Entire process was pleasant. Treated like family. Did not spend all day in the dealership which made it even better!Karen, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
2020 TLX
by Norman on 12/29/2019Salesperson, Robert Black, was very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Waiting area issues
by Gail on 12/27/2019Quick and easy. The cover up plastic was left in my carGail, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Car buying experience
by Makbib on 12/25/2019Courtesy, professionalism and honestyThank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Bought a 2013 nissan rogue
by Joel on 12/25/2019Friendly, open, honest!Joel, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura service
by Carol on 12/24/2019Easy, fast , well done and professionalWe appreciate the kind words, Carol. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Les is AWESOME
by Tiffany on 12/18/2019Less was our mechanic and he was PHENOMENAL. He was the only person who had any understanding of my car's needs and took the time and effort to fix what was wrong.Tiffany, it’s great to know that Less provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service
by Andres on 12/18/2019Very professional. Had the car I wanted in stock.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Service
by Denise on 12/07/2019updated 12/13/2019Friendly and fastWe appreciate the kind words, Denise. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great eperience
by Jackie on 12/02/2019updated 12/10/2019Brandon was great and price was good.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Carl H
by Carl on 12/01/2019updated 12/10/2019Great professional service.We appreciate the kind words, Carl. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service provided with great professionalism. Created much value.
by Lucy on 12/01/2019updated 12/10/2019Great value, flexibility, no games and most importantly match all requests to win the business.Lucy, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023