Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
The level other Service Consultants should strive to be like!!
by Ashley on 07/23/2020Most professional, knowledgeable and kind Service Consultant I've ever had the pleasure of conducting business with, A rare and true master at his craft.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great Service every time!!
by Dwayne on 07/18/2020The staff is approachable and not forced into being nice. You can tell its genuine.Thank you for sharing your experience with us, Dwayne! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Easy peasy
by Josiah on 06/15/2020Easy and efficient staff and timely service. Very easy appointment. Set up online.Josiah, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
5 star
by Fred on 06/14/2020Everything was fine as expectedWe appreciate the kind words, Fred. We look forward to seeing you again in the future! Take care, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excelent service and price.
by Jose on 06/11/2020Service, price and attention. Spencer and hu is manager were excellent. Had a minor issues with the vehicle and they took care of it, immediately.Jose, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Mike Leyden review
by Arnie on 06/04/2020Mike Leyden did a fantastic job getting the lease deal done quickly and correctly at a great price. Terrific!Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura Buying Experience
by Frederic on 06/04/2020The Finance Manager was very helpful.Thank you for the great review, Frederic. Please come visit us if you need anything else, be it service or sales. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Nice People at Phil Smith Acura
by Thurmond on 05/28/2020updated 06/03/2020nice people in service and clean and neat waiting room, quick and efficient service.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service
by David on 05/24/2020updated 06/01/2020The open communication and honesty of the staff. They go above and beyond to help. This is a refreshing experience.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent!
by Aakashi on 05/16/2020Very well organized. Prompt service and very understanding and efficient staff.We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
My Phil Smith Acura Leasing Experience *****
by Joseph on 04/29/2020Phil Franchina and Mike Leyden were excellent. Friendly and knowledgeably. The Finance team member also made for a great experience. Fast, Friendly and Seamless. I highly recommend Phil Smith Acura Pompano Beach!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Buying a new automobile
by Wendy on 04/28/2020Everyone at Phil Smith Acura is friendly and helpful. They made my purchase of my second RDX Acura easy. They also made the payment plan easy for me to do in the way I wanted to do itThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
The Service Team at Phil Smith Acura is Great
by Junping on 04/27/2020I was very happy with service team. They are very friendly and attentive to help me to solve my car problem with timely manner. I understand it is COVID-19 situation, and the service department was busy and short of people. I strongly… believe your service team did their best.Charlie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
During the Covid-19 Virus
by Richard on 04/22/2020Very happy with your service plus I was happy with the steps you have taken to protect your dealership and the customers from the current (Covid-19) virus.In addition to your offer to send out for food for me while my car was being servicedWe’re delighted to hear of your positive experience with us! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Purchased 2020 Acura RDX
by Giovanni on 04/22/2020Sales person extremely knowledgeable and Finance Manager very helpful!Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service
by Shonda on 04/18/2020Fast and efficientWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura Buying Experience
by Catherine on 04/14/2020Quick, professional, personable. Easiest car buying experience I have had. Robert and Chris were a delight to work with.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Oul change
by Gene on 04/07/2020Convenient.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Purchase of new MDX 2020
by Janine on 04/03/2020Mike Leydon was great. Extremely helpful and accommodating during the Pandemic.Janine, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Everyone should go to Phil Smith Acura
by Adrianna on 03/31/2020Other dealerships dont compare to Phil Smith Acura. The second I walked in I was greeted by Andrew Hinds who made sure I felt comfortable and ultimately helped me find the car I was looking for. He helped narrow down the search for me and… was able to answer any questions I had as well as explain some things I later found useful. Phil Franchina made sure the process was smooth and pleasant. I showed up an hour before the dealership closed and yet the staff worked diligently and was very helpful in the process. Sam powers the finance manager made sure to explain everything quickly and concise. Phil Smith Acura is making deals left and right, I have never been so excited to drive off the lot.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent Friendly Service
by Jeff on 03/29/2020Communication via text providing my service options via a link simplified processWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023