Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
5 star
by Fred on 11/16/2020Done as it should beThank you so much for giving us an opportunity to work with you! We look forward to helping you with any and all of your future automotive needs! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Leased 2020 Acura TLX
by Adele on 11/13/2020Everyone was pleasant and the process went smoothlyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent Service
by Judith on 11/03/2020The staff is always professional and helpful. I have been a customer for 19 years and have always been a happy satisfied customer.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Service and dead battery
by Greg on 11/03/2020Professional, solved my problemThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
That was Easy!
by Sarah on 11/01/2020Robert Black is awesome. He knows exactly what I want and how to get it handled quickly!Sarah, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert does for Phil Smith Acura and our customers. Hope to see you again soon! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Regular maintenance
by Bruce on 10/24/2020Nice lounge, timely service.Thank you so much for your feedback, Bruce. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Fantastic experience purchasing an Acura RDX 2021 SUV - best luxury SUV
by Debra on 10/21/2020The GM and our sales person Andrew were fantastic, worked with our budget and went above and beyond to be of service. Andrew our sales person was very professional, kind, polite and it was a no stress enjoyable transaction. We love our new… Acura RDX it's the best luxury SUV for the money.Debra, I sincerely thank you for going out of your way to write this review about Phil Smith Acura. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new RDX. If you have any further needs, please come back to see us. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent
by Jennifer on 10/02/2020Julian Hopkins was very helpful and not pushy and very honest. Didnt waste my time .Your fantastic review was awesome to read! Congratulations on your new vehicle. I am happy Julian provided you with pressure-free, efficient and well-informed customer service. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent Customer Service
by David on 09/15/2020Great, personal service.David, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura
by Charles on 09/11/2020The salesperson Robert Black, and the general manager Phil are the best people youd ever want to meet. In addition, their prices are the best by far!We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
What an exceptional service this dealership provides!
by Naila on 09/02/2020This was our first experience with Phil Smith Acura and hopefully, it won't be our last. Sam Acardi was a true professional and definitely deserves more than the 5-star rating. He was very patient, helpful, and knowledgeable in telling us… about the RDX. He made the dreaded experience of purchasing the car smooth and easy from start to finish. The Finance manager also made the process a breeze. Now we look forward to driving our 2020 RDX, will purchase another TLX thus year, and will refer any interested friends to this dealership.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great dealer
by Settimo on 08/28/2020It was smooth, no pressure and everyone was wonderful I was treated like family. I would recommend Phil Smith AcuraWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Regular Maintenance
by Eddy on 08/27/2020Efficient, Friendly and Responsive Service Personnel, Pleasant and Remodeled FacilitiesEddy, thank you for the feedback! We are happy to hear about your positive experience at Phil Smith Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Review Acura purchase
by Aguayo on 08/24/2020The sales person experience with the vehicle and it's technology equipment.Thank you for the great review, Aguayo. Please come visit us if you need anything else, be it service or sales. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Review
by Liam on 08/16/2020Good and prompt serviceThanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Superior Service
by Jeffrey on 08/05/2020superior service & communicationThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
phil smith acura
by Victoria on 08/05/2020No pressure. Salesperson Nick was great. Felt very comfortable doing business thereThank you for the excellent review! It is great to know that Nick was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent
by Maria on 08/01/2020Excellent customer service and attentionThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Service
by Mark on 07/30/2020Fast and Professional ServiceI sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Honest service!
by James on 07/24/2020The best service Consultants and friendliest staff!!!!!At Phil Smith Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Very pleasant staff. Best Acura Dealer!
by Magna on 07/24/2020We first stopped by after hours and still Robert was so very kind and pleasant. On the next day again, he was very helpful and introduced us to Nick who was absolutely great and so as Sam when closing the paper work and Phil during the… negotiation and who also gave us the best deal.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023