Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
Prompt and responsive sales personnel.
by Leonard on 03/05/2021Was able to obtain a good deal on a great car with the help of very a sincere and knowledgeable sales person.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Best Acura service Dept
by Lou on 03/04/2021The quickness and honesty.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Very Happy with my buying experience
by Mary on 02/22/2021Everyone was Very professional and friendly, The salesperson, Christofer Piedra was very knowledgeable and made the transaction extremely smooth and easy for me. The manager, Phil, was very friendly and available. The finance manager, Gina,… was great. All professional and pleasant. I bought there previously.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Recognized Greatness!
by Evelyn on 02/11/2021updated 02/18/2021What I liked most about my experience is that Brandon and Fritz and Anthony always seem to treat me as they would a family member. They always listen to my concerns about my vehicle and provide viable solutions that are always the right… advice for me. They have never let me down. Especially Brandon. He always goes above and beyond my expectations and supersedes the boundaries of ordinary "customer care". He is the epitome of Professionalism and he has proven to be consistent with this superior attitude. It is a great pleasure working with him and the rest of the team.Thank you so much for taking the time to share your kind words about your experience at Phil Smith Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Fantastic Dealership!
by Sharon on 02/16/2021Very friendly and knowledgeable staff. Fabulous coffee while waiting for the repairs to be completed.Thanks for your perfect review, Sharon! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Top notch Service Experience
by Rebecca on 02/15/2021Excellent service and follow up. No pressure on experienceYour great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great place and staff
by Israel on 02/11/2021Excellent. The staff very helpful. Great teamThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service !!
by Roxana on 02/09/2021Very kind and attentive personnel !Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Best Acura Dealership in the area
by Eduard on 02/07/2021Well organized, responsive, customer oriented dealership. Have had two Acuras bought and serviced here.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
overall
by Dorothy on 02/01/2021updated 02/08/2021Kevin was so nice to deal with. Very knowledgeable on everything.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Kevin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura TLX
by Linda on 02/02/2021It was easy no hassle , showed me what I was looking for gave me a few options before I purchased my vehicle. Very friendly made you feel right at home.Linda, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great Dealership
by Debra on 01/29/2021Second purchase at Phil Smith... everything was seamless from start to finish...Thank you for leaving us this great review, Debra. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Recent Purchase
by Michael on 01/21/2021updated 01/28/2021Chris K. was very nice and knowledgeable. Gina Lopez worked very hard to get me the best finance rate. It was a pleasurable experience working with them both.Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
K
by Kathleen on 01/15/2021Knowledgeable, Friendly and timelyWe appreciate the kind words, Kathleen. We look forward to seeing you again in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Awesome Experience
by Teresita on 01/07/2021updated 01/14/2021Phil Smith Acura has the best salesman and leadership. Saam Acardi, Nick Watson and GSM Phil Franchina is an awesome team that depicts professionalism with family style business. This is why I purchased TWO vehicles in a month.Teresita, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Phil Smith Acura! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Happy with warranty service
by Olga on 01/11/2021The service advisor Maria was great. She was polite and veey efficient. Very prompt on contacting me, the repairs were done in a timely manner and Maria put me in a loaner, so I did not have to be without a car.Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Satisfied Acura RDX customer
by Jim on 01/10/2021Sam did an excellent job! Answered all my questions and was extremely patient. He spent a good amount of time going over features. Overall, an excellent experienceThank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Recall and warranty service
by Mark on 01/03/2021updated 01/08/2021Anthony handled everything promptly and professionally. The dealership is fantastic, love the Acura productThank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Car service
by Kimberly on 01/02/2021updated 01/08/2021Professional, detailed, and quick.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Deb
by Deborah on 01/01/2021updated 01/08/2021Friendly willing to work with you. Like dealing with family. Always willing to get information if you need it. Definitely will buy or renew my lease for my next car thereThanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great experience this time.
by Sherry on 12/31/2020updated 01/07/2021Friendly and quick.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023