Phil Smith Acura
Customer Reviews of Phil Smith Acura
Review type:
BEYOND OUTSTANDING BUSINESS !!!!!
Great quality service !!!
by David_G on 04/10/2021Great quality technician/mechanicYour great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Tail lights stayed on.
by Robert on 04/06/2021My service advisor was understanding of my problem and develop a plan which he share with me to fix my cars problem.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Perfect day of Service.
by Josiah on 04/03/2021Everything on Time and exactly as promised.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
It was a great experience. My salesman, Andrew Hinds had my car ready to go
by Rona on 04/02/2021No pressure, very helpful and very friendly staff! My salesman Andrew Hinds did EVERYTHING to make it easy for me. He set up my phone, changed my plate, took care of the paper work, answered ALL my crazy questions, polite and truly a great… guy!Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
First time service
by Stacey on 04/02/2021Anthony was an absolute delight… From the moment I called till I left with my car after service… He was thorough, kind, professional and ensured I had a great first visit.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
This is why I have an Acura
by Joanne on 04/01/2021Anthony greeted me immediately when I arrived, explained cleary what was to be done and about what time I could expect the car to be ready. I dread dealing with car issues but he made it so easy. Everything was completed on time, my car… washed and ready when I arrived. This type of service is exactly why I purchased my second Acura at this dealer!We cannot thank you enough for this glowing review of our service center, Joanne! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura MDX
by Fred on 03/26/2021Thank you to the staff of Phil Smith Acura for your professionalism and specially to Chris K our salesman for all the time and courtesy for us to getting our new Acura MDX.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
best dealership in town
by Raymond on 03/18/2021updated 03/25/2021working with my salesman chris p. was awesome!!! my acura was all customized to my specs when i showed up. just a few minutes of paperwork then off i drove !! all the crew there are the best!Raymond, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Chris went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Anthony
by Andrea on 03/25/2021Anthony has been consistently professional, honest and helpful. He has always been friendly and focused on customer service and satisfaction.Thank you for leaving us this great review, Andrea! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Professional Service
by Rosalind on 03/23/2021individual attention from my service person his service recommendations were explained in detailWe cannot thank you enough for your wonderful review of Phil Smith Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Acura
by Najib on 03/20/2021Very professional and friendly servicesWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura A Great Place to Do Business!
by Lauren on 03/20/2021Robert Black, the leasing manager, was well prepared with information, pricing alternatives, model comparisons, and efficiency in closing the deal and getting everything ready for signing. Gina , the finance manager, also was friendly,… efficient, and knowledgeable. A good experience from start to finish.Lauren, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Phil Smith Acura - Pompano Beach, Florida
by Robert on 03/18/2021Great service from Sales to Service. Very pleased with Anthony in the service department. The service was both professional & friendly. As well as being treated like a VIP customer, I felt like part of the family. Thanks - looking forward… to the next service.Thank you so much for taking the time to share your kind words about your experience at Phil Smith Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
service
by Barbara on 03/15/2021Friendly staff, timely services (better than expected), customer for many years.Thanks for the kudos, Barbara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great experience
by Donald on 03/07/2021updated 03/15/2021Gibson was an involved, empathetic, competent service advisorThank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great experience
by Ashley on 03/14/2021Carlton and Gina were very kind, knowledgeable & helpful making my experience easy & enjoyable.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Excellent service and support
by Raymond on 03/11/2021Very professional service and support. Friendly staffThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great Experience!
by EK on 03/10/2021Quick and Easy!Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Fantastic experience
by PHM on 03/10/2021Robert Black is fantastic. He’s always available to answer questions before, during and after the transaction.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Car leasing
by Alessandro on 03/05/2021Seamless experience from beginning to end. Friendly staff and willingness to work with you.Alessandro, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Phil Smith Acura as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Love our Acuras
by Eileen on 03/07/2021Easy to deal with. Pleasant experience from start to finish, employees couldn’t be nicer. This is our 6th Acura and we have never had problem.Eileen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jason Graciano General Manager JasonG@Philsmithacura.com
by Phil Smith Acura on 10/20/2023