Jaguar Land Rover Fort Lauderdale
Customer Reviews of Jaguar Land Rover Fort Lauderdale
Review type:
Great Experience
Overpriced
by Deep Pockets on 08/05/2023The service is extremely expensive at $289.00 an hour. Went in for annual service and ended up paying almost $6K (RIDICULOUS) after negotiating it down from $8K. The car is fantastic, but not worth the maintenance cost.My 10th Land Rover-Started with a LR2 and now I have a Range Rover Sport
by EJMarin on 08/01/2023This is my tenth vehicle that I purchase or lease from Land Rover. My salesman, Mr. Torres is the best ever and he makes it happen.Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Chasing a Burp in My Land Rover LR4
by GPANOS2 on 07/03/2023updated 07/17/2023My 2010 Land Rover LR4 developed an over-heating issue that was thought to be a manifold issue which would require nearly a tear down of the engine. But, the folks at Ft Lauderdale deep dove on the issue and found it needed to be burped in… the rear AC unit; saving me much time and dollars, however at no charge to me! What a great group of people!Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Great service and attention, but had to take car back
by Mr P on 07/06/2023I took my certified 2021 Discovery for service for a noise in the break 7 days after purchasing the car. Justin took care of us and was great. His help and service was outstanding. Very professional and helpful. Unfortunately after… receiving the car, another noise began in the breaks, and some issues with the door locks. Had to take it back 4 days after, but besides the issues with the car, everyone in the team has been helpful and trying to stay on top and help us solve the issue.Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Ehschlam on 06/30/2023The general manager personally called me make sure they met all my expectations…they were above and beyond!We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Discovery purchase
by Cliff42296 on 06/28/2023Very straight forward and professional process. Martin Ross my salesperson was professional, knowledgeable and friendly.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
extremely professional and kind
by Ivan Charbel on 06/25/2023extremely professional and kind, he solved all the questions and adverse situations that arose so that everything happened in the best wayHi Ivan, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent customer service
by DMann777 on 06/23/2023The service manager who assisted me with my LandRover has handled everything from start to finish like a pro. He made sure to address all the issues with my vehicle and made sure I had a loaner while they were working on it as well.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service with Sharone!
by D W on 06/23/2023Sharone has been taking care of me and my family for years servicing our vehicle! It's always been a pleasure at the dealership with his attention to detail, family-friendly mannerism, and efficiency! Highly recommend to friends, family,… and anyone looking to find a reliable and honest service advisor!Thanks so much for the warm recommendation of the team here at Land Rover Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ft Lauderdale Land Rover
by 3 Boys mom on 06/18/2023Neil was amazing to work with— vehicle service was expedited and done well.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent & Timely Service
by Mr. Moore on 06/09/2023Neil was my service rep and not only was he attentive, but a pleasant person to work with. He communicated along the way to keep me informed about the status of my car. I will always get my car serviced here. I will also be in the market to… purchase a new Land Rover, and I will not go to any other dealership. Thank you for valuing me a customer.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service
by Alexandra on 06/05/2023Fast, professionalHi Alexandra, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Gwen Dvorkin
by Gwen Dvorkin on 05/29/2023The car I purchased is a 2023 Range Rover Sport. It is incredibly beautiful and rides even better. Lee Nelson in Sales is the best in the business. We bought a car from him in 2016 as well.Hi Gwen, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mr.
by notavailable on 05/26/2023Easy in and out for service.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Range Rover Sport Service
by BryDonno on 05/19/2023Service was fantastic, easy to get an appointment and everyone was super friendly.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Service
by Chardiaz on 05/17/2023I have been a customer of Land Rover in NY which has an amazing service department. I just moved to Florida and the Pompano service department was the worst experience. Justin did not return phone callsHello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Land Rover service
by DMann01 on 05/02/2023I was matched up with Justin Ponder and from the minute I stepped into the Landrover dealership he was welcoming, friendly however it was his knowledge of his job that was impressive. This guy should be running the department, he really… cares about his customers concerns. He called, texted me after hours to keep me in the loop every step of the way until my Rover was ready to be picked up. I wish he was in in your sales department because I would have bought from him. His honesty and friendliness will keep me coming to his location indefinitely. Justin is the type of employee successful business dream of. Good job all around.We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
Key FOB
by esanso77 on 05/01/2023Diana was great. I let her know that I had an appointment to make and she made sure that the work was done quickly and on-time so that I could make my appointment. I really appreciated her efforts.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service repair
by Amsterdam on 04/27/2023Professional, accommodating, caring staff!!Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Customer
by Sargeant on 04/26/2023Was very helpful made sure I taken care ofHello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service
by Discovery on 04/20/2023Overall good experience, I bought the car in for an unusual issue, the technicians trouble shot and corrected the problem.Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Land Rover Range Rover Sport
Land Rover Range Rover
Jaguar F-PACE
Land Rover Defender
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are deeply disappointed by your experience at Land Rover Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0654 to discuss what we can do to help.
by Nancy Gorge on 08/09/2023