Customer Reviews of Mercedes-Benz of Pembroke Pines
Review type:
10000 mile service
by Lady Nole on 05/23/2025My service advisor is amazing. Mauricio GALVAN Is very knowledgeable and professional. It’s a pleasure working with him.Exceptional service!
by Loucinda.han on 03/08/2025updated 03/17/2025I don’t usually make reviews but the service I receive everytime is so consistent when I visit Mercedes of Pembroke Pines I always leave feeling like family more than just another customer! Very friendly service team! I always recommend… this dealership to all my friends and family. They get me in and out easy peasy. No hassles! This dealership is so professional! Gerciany de oliveira made sure all my needs were met before I left and I really appreciate that!! Thank you so much Mercedes of Pembroke Pines.We are pleased to hear you had such a positive experience with us, Loucinda! If you ever need help, just give us a call. Happy motoring!
Professional service
by Smallone on 03/08/2025I felt welcome and important during my visitHi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Satisfied Customer 😊
by Neka on 04/10/2024It is because of the EXCELLENT CUSTOMER SERVICE provided by STEPHEN DOUGLAS at Pembroke Pines Mercedes dealing ship that we continue to take our car there for service. This guy exceeds standards. Keep up the good work.Hi Neka, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
GREAT SERVICE
by Elsie5! on 03/13/2024Always a pleasure with MR PETER ARMSTRONG such an amazing service provider very attentive to his customers.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Customer Oriented
by Gustavo Martinez on 01/19/2024The Service Department really tries to satisfy their customers. My personal experience has been very satisfactory and they will go out of their way to make sure you are happy with the service they provide.Hi Gustavo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Review on Peter Armstrong.
by Kimberly on 12/08/2023I don’t know who Edmunds is, my service provider was Peter Armstrong. I would like to express my utmost satisfaction with the exceptional assistance provided by Peter Armstrong . His level of support and professionalism exceeded my… expectations, making my experience truly enjoyable. From the moment I arrived, Peter greeted me warmly and attentively listened to my concerns regarding my vehicle's maintenance. He demonstrated an impressive depth of knowledge and expertise, providing clear explanations about the required maintenance and addressing all of my questions with patience and clarity. Throughout the process, Peter kept me well-informed about the progress of the maintenance work, ensuring that I was aware of any necessary updates or changes. His commitment to timely communication was greatly appreciated and contributed to a smooth and hassle-free experience. Moreover, Peter displayed a genuine dedication to delivering top-quality service. The maintenance work performed on my vehicle was executed with precision and meticulous attention to detail. I was thoroughly impressed by the overall quality of the work, and it left me with a strong sense of confidence in the dealership's capabilities.Hello Kimberly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
services
by Silvia F on 12/08/2023rey as always very professional thoughtful and kindHello Silvia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Schedule maintenance
by AB52Mayo on 11/27/2023It was a great experience, all on time as talked about. The report shows the car was completely checked including a video sent to me with what was needed to do at another time.Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
repairs
by Satisify on 11/20/2023I was taken care of a true professional Mr. Melvin Haynes., he made the visit very accommodating and enjoyable.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Safety Recall Fuel Module
by JuanGonzalez on 11/19/2023This safety recall service was very long, it took 5 days., but the good thing is that your Service Advisor Mr.Romeo Agustin was very professional and friendly and provided me with great service!. Thank You Very Much RomeoHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes repair
by Gopal-weston on 11/12/2023Very prompt and courteous service to repair our car.Hi Gopal, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fast, expert service
by Freightman91 on 11/06/2023Fast, expert service.Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!
Recall
by Mercedesboy on 10/28/2023Very good, efficient, and very nice peopleHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellence
by Mricardo on 10/10/2023Excellent customer service and communication!Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Best service
by Zeev Fr on 09/25/2023Great service, clean and efficient.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Mrs. Mo
by MoNoel$ on 09/16/2023Above and beyond customer service. Mr. Armstrong is the BEST!Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!
Melvin is an outstanding service personnel
by Jeff Roberts on 09/14/2023Melvin is really personable. He took care of my issue right away. Best service !Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Car service
by Pierre L. on 09/09/2023Service team was helpful, prompt and thorough. Having to get new tires for a car I had 1 year was not ideal. However they explained the situation and were upfront.Hi Pierre, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
by Mrs. McK on 08/31/2023First service went well, just wasn’t expecting the expense associated with basic maintenance. Most car dealerships offer 2 years free basic maintenance 😩Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.
Happy customer
by Mr Diaz on 08/22/2023The attention received was excepcional, the communication between my service advisor and i was great. I will definitely keep bringing my vehicle to this dealershipHi Diaz, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Mercedes-Benz C-Class
Mercedes-Benz GLA-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLE-Class
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by Paige Mason on 05/25/2025