Customer Reviews of Mercedes-Benz of Pembroke Pines
Review type:
Mrs
by Holly123 on 01/23/2025Very professional team . Everyone was very nice, made me feel comfortable. A big thank you to everyone.Thankful & Loyal Customer
by Stefani on 08/03/2024updated 08/14/202410/10 would recommend the team at MB Pembroke Pines. I make the drive from down south because of the phenomenal customer service provided! Thanks to Carlos Gonzalez for always putting in the extra work to make sure I leave with the car of… my dreams each and every time!Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by johnrich on 07/30/2024We were treated with kindness and professionalism. The entire experience was extremely pleasant. Even after the transaction was completed, we were called and texted to see if everything was going well and if we had any questions or… concerns, and told to contact them any time!We are pleased to hear you had such a positive experience with us, Johnrich! If you ever need help, just give us a call. Happy motoring!
Excellent Customer Service and Assistant
by stacy2k2002 on 07/30/2024Had an excellent service provided by Mr. Pierre LeBlanc at the Auto Nation Mercedes-Benz of Pembroke Pines. He was very courteous, welcoming and patient. He explained everything and answered all questions. He wasn't pushy about making a… sale but wanted us to feel comfortable in making our decision. He guided us throughout the entire process and did try to over sell us. He made sure we got the best deal and the best package in the car we chose. I will definitely recommend purchasing at Autonation Mercedes-Benz of Pembroke Pines but I will also recommend ensuring that your sales personnel is Mr. Pierre LeBlanc!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Satisfied
by Coach Red on 07/19/2024Great dealer and sales rep. No pressure to purchase so very comfortable in going through the process.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Julian Arenas
by Yoandy Alons on 05/24/2024Julian tuvo muy buen servicio brindado, la verdad hizo muy sencillo el proceso de compra, el mejor 💪Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!
Great Experience
by AndrewF on 05/01/2024Very pleasantly surprised how nice purchasing a car can be. William Gonzalez made the procedure seamless from the test drive to the pricing of the trad in. William is a great asset to your dealership and I highly recommend him.We are pleased to hear you had such a positive experience with us, Andrew! If you ever need help, just give us a call. Happy motoring!
Leasing with MB
by E Manrique on 04/23/2024Julian Arenas was very thoughtful and helpful through the process of finding the perfect car to lease within my budget. Truly appreciate him and the team!Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Feel free to stop by if you ever need any more help.
Extra Mile
by Katherine on 03/22/2024Pembroke Pines salesman, Syed, really worked hard to find just the vehicle I wanted as the supply was close to nonexistent. I was also pleased with the discount I received for being a repeat customer.Hello Katherine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Purchase Experience
by CSalazar on 03/15/2024Our sales advisor Erika Vasquez was amazing, her professionalism and knowledge made our whole experience a great one. We will definitely recommend her to our family and friends. Thank you Erika for everything! ;-)Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Second purchase
by Waren on 02/22/2024Purchased vehicle for second time from this dealership. Professional and quick.Hi Waren, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Mercedes purchase
by Barbara on 01/21/2024Staff were very professional and helpful. Great overall communication experience.Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
2024 GLE 6.3S AMG
by MaxCoco on 01/05/2024Excellent sales team and in and out in the absolute quickest signing in 22 yearsHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes Benz of Pembroke Pines customer experiemce
by NovoNestor on 12/17/2023Very professional, courteous and easy flowing experience. Our sales associate, Charlie Almanzar was very helpful during the sales process.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Wonderful buying experience
by Inna Golfand on 12/10/2023I would like to say that I thoroughly enjoyed dealing with manager Mark and the center in Pembroke Pines. I received a very high level of service, and the purchasing process was easy and straightforward.Hi Inna, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.
Pembroke Pines Mercedes Benz Excellent Service
by Lore0709 on 12/10/2023One of the best car purchase experience I’ve ever had. Everything was clearly explained providing for a smooth timely transaction. Moises Cisneros was friendly and very knowledgeable about the cars and was happy to show me several… models with varying options.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lester review
by Edwin Lester on 11/22/2023it has been well over 10 years since i purchased a vehicle, so of course a lot of thought went into my decision to choose Mercedes Benz of Pembroke Pines. My search began during the pandemic and i knew it would be a Mercedes. Needless to… say i was very confident and educated with the decision. I inquired about dealer specials but was shot down quickly. the night before i actually reached out to the sales team through the electronic assistant and at the time there were dealer specials being offered. i was a little disappointed. the salesperson could have been forthcoming. good experience but could have been better, was also disappointed to read that unbeknownst to me there was a fee for $106.00 for a scholarship fund that wasnt disclosed. i ended up purchasing a loaner vehicle with a little over 5,000 miles.Hi Edwin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.
Hairo hospitality and customer services
by Nicole a Gil on 10/11/2023Hairo was amazing an make my experience easy and super happy with the results Amazing customer service thank youHi Nicole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
PURCHASE E450
by SUSANAT on 09/11/2023Was professionally taken care of by Pedro Calderin, excellent experience and serviceHi Susanat, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Product knowledge
by Tony P-Pines on 09/06/2023Compliments to Sales team member Mark I. - extremely knowledgeable and helpful for the sales process.Hi Tony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchased a lemon
by Eva Phelps on 09/02/2023I purchased a CPO from Mercedes of Pembroke Pines that is non-operational. I drove the vehicle for 4 days after purchasing it only to get it towed to their service center. Over six weeks later they claimed it was repaired, only for it to… die on me AGAIN one week later. I requested to return the vehicle as they clearly sold me a lemon but was told I am out of the 5 day return window. I can’t believe I spent 6 figures on a car that doesn’t run and now need a lawyer to address the issue.
Mercedes-Benz C-Class
Mercedes-Benz GLA-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLE-Class
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
by Rose Schmidt on 01/24/2025