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Customer Reviews of Lexus of Pembroke Pines

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26 service reviews
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  • Service was exceptional

    5 out of 5 starsby Excellent service on 04/16/2022

    Service was excellent. My Advisor was Jeff. The vehicle was ready exactly when He said it would be ready.
    • Thank you for sharing your great review of Jeff and our team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines. Drive safely!

      by Lexus of Pembroke Pines on 04/18/2022


  • Jeff is the Best Service Advisor

    5 out of 5 starsby Cin on 02/25/2022

    Jeff is the friendliest most knowledgeable and accommodating advisor. I trust my car is in great hands when I have him service my vehicle.
    • Jeff will be honored that his detailed care and expertise give you peace of mind when you drop off your vehicle for service. The Lexus of Pembroke Pines team is always happy to lend a hand with your automotive needs, and we wish you safe travels until we see you next!

      by Lexus of Pembroke Pines on 02/25/2022


  • Isidro Garcia

    5 out of 5 starsby Happy Customer on 02/01/2022

    I am very happy with the outstanding service performance by the service advisor Isidro Garcia. I would like to commend Lexus of Pembroke Pines. I would highly recommend it.
    • We're happy that you're satisfied with Isidro and the Lexus of Pembroke Pines service team! Thank you for the excellent review and for recommending us - we hope to see you back again down the road!

      by Lexus of Pembroke Pines on 02/02/2022


  • Never disappointed...

    5 out of 5 starsby Jose P on 12/01/2021

    Service Consultant Isidro Garcia always delivers. I had my car tires replaced and Isidro was on top of it every step of the way.
    • Jose, thank you for the great review! We are so glad to hear that you are confident in Isidro to get the job done. Drive safely, and we hope to earn your business again at Lexus of Pembroke Pines!

      by Lexus of Pembroke Pines on 12/02/2021


  • Top of the Line Service

    5 out of 5 starsby Lily Montpellier on 12/01/2021

    Lexus of Pembroke Pines provided excellent service from phone service scheduling the appointment, to the maintenance service on my car to perfect timing for the pick up. Efficient, professional and timely, Highly recommend!
    • Lily, thank you for the great review! Hearing that you had such an outstanding service experience working with our team made our day. Drive safely, and we hope to see you back at Lexus of Pembroke Pines down the road!

      by Lexus of Pembroke Pines on 12/02/2021


  • Didn’t waste anytime

    5 out of 5 starsby Speed racer on 09/08/2021

    I was working with Juan. The most welcoming and very comfortable to work with. There are somethings in life that are out of our control but I knew my car was in great hands from the moment they had it in their possession. This is the style luxury I pay for. Tested car after was returned and very satisfied.
    • Thank you for trusting Juan and the team with your business! We are happy to have you as a Lexus of Pembroke Pines customer and we hope to work with you again in the future.

      by Lexus of Pembroke Pines on 09/09/2021


  • Great Service!

    5 out of 5 starsby RachAB on 09/03/2021

    Lexus of PP Service is the only dealership I trust with my car. My service advisor Jose is always thorough and listens to all problems the vehicle may have. All staff are very polite and professional.
    • Hi - We are so happy to hear you felt taken care of at Lexus of Pembroke Pines! Thank you for taking the time to write a review on our services, and we will pass on your positive feedback to Jose. Enjoy your weekend!

      by Lexus of Pembroke Pines on 09/03/2021

  • Love My Lexus

    5 out of 5 starsby Gary Mcdonald on 03/11/2021
    updated 03/18/2021

    I recently had my brakes done at Lexus of Pembroke Pines and it was an awesome experience. The staff were very pleasant and made me feel like my car was In good hands. Thanks Rodney for making my visit a memorable one. I really appreciated the service
    • Gary, thank you for the review! It was our pleasure to assist you with your brakes here at Lexus of Pembroke Pines, and we will certainly let Rodney know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

      by Lexus of Pembroke Pines on 03/18/2021

  • Service-Repair

    5 out of 5 starsby Cachun101 on 12/13/2019
    updated 12/19/2019

    Very professional Excellent Service
  • 70k service

    5 out of 5 starsby Raymond on 11/12/2019
    updated 11/20/2019

    My service representative Carlos was very polite and professional. Great communication with the status of my vehicle. Answered all my questions. Set me up with a loaner vehicle. Service like this is what keeps me going back for service.
  • Ms.

    5 out of 5 starsby Jacquie Bird on 11/12/2019
    updated 11/20/2019

    Took my vehicle in for service everything went seamlessly John in service department was great to deal with. As were the attendants I encountered....keep up the good work
  • Great efficient friendly service

    5 out of 5 starsby Tiffany on 10/24/2019
    updated 10/31/2019

    Did everything in a very timely manner.
  • Luxury service

    5 out of 5 starsby LissetteAA on 10/24/2019
    updated 10/31/2019

    I always enjoy the service here, always on point!!!
  • Car service

    5 out of 5 starsby Josephs on 10/24/2019
    updated 10/31/2019

    Wonderful, great service, my service agent away awesome!
  • Quality dealership

    4 out of 5 starsby Bryan Mo on 10/24/2019
    updated 10/31/2019

    They honored my warranty and even washed my vehicle. Sometimes the costs can surprise you at the dealer, but this trip was on the house! Excellent!
  • My car maintenance at Lexus of Pembroke Pines .

    5 out of 5 starsby Josefina on 10/24/2019
    updated 10/31/2019

    They entertain me and fix my car quickly even without appointment. Staff are great . Waiting time to fix my car is always very reasonable..
  • Service at LPP

    5 out of 5 starsby Lexus Fan on 10/24/2019

    Brought car in for service on short notice. Work was done as planned. Had coffee, with my sales person, (Alter)relaxed, paid for service and left. Service writer very helpful.(Rust). Work completed. Paid and left. Love it when a plan comes together.
  • These guys are the very best!

    5 out of 5 starsby Flynlow23 on 10/24/2019

    Extremely humble with great customer service. Jeremy always goes above to accommodate customer needs and makes it seem effortless!
  • Service

    5 out of 5 starsby Jose Amaro on 10/24/2019

    Jose Amaro is my service advisor very polite and professional
  • Fantastic service

    5 out of 5 starsby Jsports on 10/24/2019

    This dealership is a great dealership. Everyone is extremely nice and they go above and beyond what is normal for customer service. I would highly recommend them!
  • Mr

    5 out of 5 starsby Joel new on 10/24/2019

    I always have a pleasure at Lexus of Pembroke Pines because of the astounding greeting and professionalism towards me. They are very accommodating to me because of working nights and are always flexible long as it’s in there power to do so. Thanks Jose Amaro

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