Customer Reviews of Audi South Orlando
Review type:
Purchase Of New Q4 Etron
by Charlie Y on 07/14/2024I think very hands on from beginning to end of identifying a car, ordering and orientation. Its everything I could want and need in buying a new carStress-free
by Jose Torres and Maria Pinon on 05/16/2024A stress-free buying experience. César took care of us, great deal, expert advice and fast transaction.Hi Jose, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Perfection-purchase of Q3
by Jen Winson on 03/30/2024updated 04/08/2024Sam Oliva is the absolute best. Knowledgeable and conscientious, he answered all my questions and took care of my concerns. If I could give him more than five stars I would.Hi Jen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smooth and Seamless: Austin at South Orlando Audi Delivers Excellence
by kbrenner on 04/03/2024Austin at South Orlando Audi made my recent purchase of a new Audi Q3 an absolute breeze. From the moment I walked into the dealership, his professionalism and attention to detail were evident. Austin took the time to understand my needs… and preferences, guiding me through the various options available and ensuring I found the perfect fit. His knowledge of the Audi brand was impressive, and he patiently answered all my questions, making me feel confident in my decision. The sales process was efficient and transparent, with Austin handling all the paperwork seamlessly. His dedication to customer satisfaction was evident throughout, and I couldn't be happier with the level of service I received. If you're in the market for a new Audi, I highly recommend visiting South Orlando Audi and asking for Austin. His expertise and commitment to excellence truly make the buying experience a pleasure.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi South Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
E-tron 2021
by Lainon Sousa on 03/30/2024I bought a used E-tron 2021. The car is amazing looks beautiful and drives perfectly fast. But I’m still have 2 problems that never was solved. 1- They don't provide the black card that links your car to your profile in Audi app, now my… E-tron is dumb and I never has any information. 2- The cable provide for Audi to level 2 charge in the car has a recall, no prediction of when it will arrive a new one. A electric car that I can’t know the battery level and because I can’t charge faster in home is a big problem to me that don’t has any response for the dealership.Hi Lainon, we regret to hear that you are displeased with your recent experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Lainon, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 674-0855 when you have a chance. Thank you, and we look forward to hearing from you.
Purchased Audi Q5
by Diana Derti on 03/10/2024Audi of South Florida is amazing The leadership and the service in outstanding Friction free hassle free , thank you consistent Go above and beyond to helpHi Diana, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales Team
by Yiraimi Luis on 03/01/2024While Looking to purchase a vehicle this dealer was my first option as it is close to work. While trying to do a transaction online I was assigned to a vendor name Anthony. I received the worst service ever starting from the point when the… seller told me the vehicle I was looking into the internet it was a lease buy out and it was not for sale. The story goes and goes to make it short. I will not recommend this place to anyone who is not willing to buy a new car. On the other hand the service team is awesome!! I ended buying an Audi from another dealership and service with them.Hello Yiraimi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (407) 674-0855. We'd appreciate the chance to make your experience a positive one.
2020 Audi Q3 - Great Buying Experience
by Sierra S. on 03/01/2024My fiance and I have been shopping multiple different dealers, looking for a specific car and deal. When stumbled across Audi South Orlando while visiting the area and we are SO glad we did. We had the pleasure of working with Shy and… Emanuel, who provided top notch customer service and care. They listened to our needs, concerns, and wants for the vehicle. Not only did that have the exact car we wanted, but this car was also a Certified Pre Owned. There were minor cosmetic defects that were noticeable, but after we pointed them out Shy and Emanuel made sure they were fixed! We can’t express our excitement enough. This dealership treated us as if we were buying their most expensive vehicle on the lot, even though we were purchasing a used 2020! Thank you for the hospitality, care, and service!Hello Sierra, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Job
by Mgerrell on 02/28/2024Austin at South Orlando was phenomenal. He was able to find me the right car at the best price. Quick and easy.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
A dealer that exceeds expectations
by MHD2023 on 02/16/2024They had the car I wanted, but I had no experience with them. By the time I was finished with the purchase, they showed me how good they were, how well their staff knew the product and how they exceeded my expectations based on experiences… with other dealers. They're the real deal. Saw that when their General manager made a special effort to engage in the process and to support his staff.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
New Car Purchase
by John C. on 02/14/2024We had the pleasure of purchasing our second vehicle from Audi South Orlando. This experience was even better than before. Our Sales Rep Aadam was incredible and his knowledge of the SQ8 was unsurpassed.Hi John, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Audi South Orlando (AutoNation)
by JosephD on 02/12/2024Using the phrase "good experience and car deanship is really an oxymoron. But I have to say it really was a great experience working with the store. They do the things you expect to be done without a customer having to ask. What a pleasure.… It is normally a hard enough process just getting a car. But we got everything we needed without having to follow up and make sure everything was done. I doubt anyone will be disappointed at this dealership.Hi Joseph, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
autonation sales
by TedMartin on 02/08/2024Best experience I have had purchasing a used auto from sales to service and financing. Went in to buy a car and never expected to leave on the same day. The car was really clean, salesman really knowledgeable and paperwork done efficiently.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Audi Q3 sale
by Gabriela on 02/03/2024I received top notch service and help from the sales associates Nicky and Shy and felt that they wanted to help and make sure I was happy with my decision every step of the way. They were able to find exactly the car that I wanted but also… took my price point into consideration and helped me find a happy medium. Frank from finance also took the time to explain everything in a way that was easily understandable and made sure that I was confident with my decision. I left the dealership super happy and would recommend to anyone!Hi, thanks so much for the warm recommendation of the team here at Audi South Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Purchase Experience
by Belgraves on 01/11/2024I have been searching for months to purchase the car I've always dreamed of owning but dreaded the long excruciating wait at a dealer. I visited Audi South Orlando which this expectation however I was surprised, I met Slav. He certainly is… the best at what he does. From the first email, to meeting in person to the smallest of details he was involved. We felt comfortable and welcomed, no judgment. Thank you for making our experience a memorable one.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
by Robert Tinari on 01/09/2024I really enjoyed working with Slav to acquire my new Q5. He did a great job listening to me outline what features I wanted (and did not want) and showed me two choices that met my expectations spot on. I chose one to test drive and… selected it. The entire transaction was done very professionally and all my questions were answered in a very straight forward way. I will be back to replace my wife's A4 in a few months.Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
out of state purchase
by niloiv on 01/03/2024Very poor follow through with sales agent after purchase of a new automobile. I asked to have the car shipped to me and was advised of daily pick-ups. It is still sitting there 8 days after wiring the full amount of the car to include… money for transportation. It is the busy holiday season, but promises of communication and updates were never followed through without me having to call them back again and again. Yesterday, was told the car would be picked up and they would confirm this. Has not happened. I have to follow through again.Hi Niloiv, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (407) 674-0855 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Purchase Audi RSQ8
by Dave_furman on 12/11/2023I met with with Internet Sales Manager Hind also known as Mo. He was very attentive and went out of his way for me. He even picked me up from the Brightline train station. A truly wonderful experience. I would absolutely recommend. All the… staff was very welcoming.Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Retired US Air Forse / Retired US Postal Service
by Artiieb on 12/08/2023Showroom very nice, receptionist, very nice, all the people that I met were very nice.Emanuel Alcaeus very professional, and very knowledgeable.He spent over an hour showing me the ropes of my new Audr RS 5. Very nice car,.Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tag
by Ken1972 on 12/06/2023It's been almost a month since I purchased my vehicle. I went in the dmv to get a specialty plate for my car. I was told the dealership has not released my info. So I'm not able to do anything with my tag. This has upset me because I talked… with someone from the dealership and he advised me it would be cleared up and it wasn't. I will not recommend this dealership to my friends and family.Hi, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 674-0855. We hope to hear from you.
Excellent Buying Experience
by plcmore1 on 12/04/2023Austin Christopher was fabulous. We felt comfortable working with him, and he made our experience at Audi South Orlando wonderful. They answered all of our question and delivered a nice Kia Soul to us. We are very happy with the car as… well. I would most definitely do business here again.Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. If you have any further questions, please give us a call. We're always happy to help!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Charlie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by Peter Joyson on 07/16/2024