Customer Reviews of Audi South Orlando
Review type:
Purchase Of New Q4 Etron
Fabulous Service
by Mkjudy1 on 07/14/2025Richie was friendly, took the time to explain everything, kept me up to date as the car was serviced, and treated me with kindness. I was offered a loaner car and the guy responsible was also pleasant and helpful.Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.
Great service
by DavidM1 on 09/05/2024My Audi Q5 was experiencing some problems with the rear drive. Brought the vehicle to Audi South Orlando and it was fixed promptly. The service advisor Clayton diagnosed the issue and communicated with me throughout the entire process. A… loaner vehicle was provided as well.Hi, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Sr
by stali leon on 08/26/2024The Audi South Orlando service people are excellent professionals in the area, with experienced mechanics, all together they work efficiently, quickly and with a guarantee of service and quality. They work with mysticism and always in a… good way, very kind and above all with a lot of knowledge of the subject in question, they sen estimates for the repairs and videos of the work at the time out, they are very good and capable, i highly recommend them...Stalin LeonHi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Above satisfaction Service
by Dhartley on 07/29/2024I had to take in my Audi for work not completed by another vendor. Ryan the service tech was astonishing at his ability to handle the conversation between the insurance company and the service tech. He kept me informed from start to… finish about the steps in the process.Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi South Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase Of New Q4 Etron
by Charlie Y on 07/14/2024I think very hands on from beginning to end of identifying a car, ordering and orientation. Its everything I could want and need in buying a new carHi Charlie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great Service
by Mike Z in FL on 07/10/2024Had my 2015 A6 TDI Quattro in for annual service and a battery check on the 10 year old original battery. Advisor Kory listened and explained results clearly. Battery was fine, amazingly, no need to replace. See you for my next service.Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.
Brand New Car Issues!!
by Enver Timur on 06/16/2024Speaking for myself, I was not satisfied with Orlando Audi. I saw that the correct checks were not made on my car, which I brought for inspection 3 times. Personally, I am not satisfied at all and I will not choose or recommend Audi again.Hi Enver, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 674-0855 to discuss what we can do to help.
Stress-free
by Jose Torres and Maria Pinon on 05/16/2024A stress-free buying experience. César took care of us, great deal, expert advice and fast transaction.Hi Jose, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1 year service
by Richro677 on 05/06/2024Easy fast professional service. Very pleasedHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
S4 oil change and service
by Mick Mau on 05/04/2024Overall first experience going to this dealership for service. Very good customer service and follow up, a bit higher prices than Audi dealer Ive used previously in Minneapolis.Hello, we are pleased to hear you had such a positive experience with us, Mick! Don't hesitate to call us if you ever need anything. Be safe on the road!
Owner
by B Partin on 04/26/2024Great service Department Quality work Kept me totally informed Wonderful Customer ServiceHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Recall service appointment
by WPaudiOwner on 04/15/2024Richie and his team were remarkable. Scheduled my service call within the week. Had a loaner car available. Updated me on the repair regularly. And had the car ready when promised. No hiccups. Courteous and professional.Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Perfection-purchase of Q3
by Jen Winson on 03/30/2024updated 04/08/2024Sam Oliva is the absolute best. Knowledgeable and conscientious, he answered all my questions and took care of my concerns. If I could give him more than five stars I would.Hi Jen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smooth and Seamless: Austin at South Orlando Audi Delivers Excellence
by kbrenner on 04/03/2024Austin at South Orlando Audi made my recent purchase of a new Audi Q3 an absolute breeze. From the moment I walked into the dealership, his professionalism and attention to detail were evident. Austin took the time to understand my needs… and preferences, guiding me through the various options available and ensuring I found the perfect fit. His knowledge of the Audi brand was impressive, and he patiently answered all my questions, making me feel confident in my decision. The sales process was efficient and transparent, with Austin handling all the paperwork seamlessly. His dedication to customer satisfaction was evident throughout, and I couldn't be happier with the level of service I received. If you're in the market for a new Audi, I highly recommend visiting South Orlando Audi and asking for Austin. His expertise and commitment to excellence truly make the buying experience a pleasure.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi South Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
E-tron 2021
by Lainon Sousa on 03/30/2024I bought a used E-tron 2021. The car is amazing looks beautiful and drives perfectly fast. But I’m still have 2 problems that never was solved. 1- They don't provide the black card that links your car to your profile in Audi app, now my… E-tron is dumb and I never has any information. 2- The cable provide for Audi to level 2 charge in the car has a recall, no prediction of when it will arrive a new one. A electric car that I can’t know the battery level and because I can’t charge faster in home is a big problem to me that don’t has any response for the dealership.Hi Lainon, we regret to hear that you are displeased with your recent experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Lainon, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 674-0855 when you have a chance. Thank you, and we look forward to hearing from you.
Purchased Audi Q5
by Diana Derti on 03/10/2024Audi of South Florida is amazing The leadership and the service in outstanding Friction free hassle free , thank you consistent Go above and beyond to helpHi Diana, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Audi South Orlando good service
by lsl2728 on 03/09/2024Good service, nice facility, handled efficiently, courteous and knowledgeable service advisor. Experience only marred by astronomical prices.Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Sales Team
by Yiraimi Luis on 03/01/2024While Looking to purchase a vehicle this dealer was my first option as it is close to work. While trying to do a transaction online I was assigned to a vendor name Anthony. I received the worst service ever starting from the point when the… seller told me the vehicle I was looking into the internet it was a lease buy out and it was not for sale. The story goes and goes to make it short. I will not recommend this place to anyone who is not willing to buy a new car. On the other hand the service team is awesome!! I ended buying an Audi from another dealership and service with them.Hello Yiraimi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (407) 674-0855. We'd appreciate the chance to make your experience a positive one.
2020 Audi Q3 - Great Buying Experience
by Sierra S. on 03/01/2024My fiance and I have been shopping multiple different dealers, looking for a specific car and deal. When stumbled across Audi South Orlando while visiting the area and we are SO glad we did. We had the pleasure of working with Shy and… Emanuel, who provided top notch customer service and care. They listened to our needs, concerns, and wants for the vehicle. Not only did that have the exact car we wanted, but this car was also a Certified Pre Owned. There were minor cosmetic defects that were noticeable, but after we pointed them out Shy and Emanuel made sure they were fixed! We can’t express our excitement enough. This dealership treated us as if we were buying their most expensive vehicle on the lot, even though we were purchasing a used 2020! Thank you for the hospitality, care, and service!Hello Sierra, we're happy you found our staff to be so supportive during your experience here at Audi South Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Job
by Mgerrell on 02/28/2024Austin at South Orlando was phenomenal. He was able to find me the right car at the best price. Quick and easy.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Maintenance on Subaru with AutoNation Contract
by Batchch on 02/24/2024Outstanding because of the visual feedback provided by video showing measurements performed for the check by the tech.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Charlie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
by Peter Joyson on 07/16/2024