Ferman Chrysler Jeep Dodge of New Port Richey
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Customer Reviews of Ferman Chrysler Jeep Dodge of New Port Richey
Review type:
Easy process
by Outstanding on 07/31/2025
Neil did an outstanding job on making sure we was well taken care of and is very knowledgeable about my new Durango. I couldn’t be happier about how easy and painless the process was.
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The following reviews are more than two years old. They are not included in the overall rating.
137 reviews
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Clutch in 2500 Ram
by Debbie on 10/07/2021Once I came down to the service dept in person looking for Travis who was my contact, and never returned my calls or texts I found out he’s no longer there. David stepped in and ran with it to get info and kept me informed on status. I’m… happy with repairs that were done.Finally! A Jeep Dealership that Doesn't Rip You Off
by JeepMomOf3 on 10/07/2021I've owned my Wrangler for about a year now and finally found a dealership that doesn't waaaaay overcharge, add service you don't need, or add fees that are CRAZY! Well over $20 cheaper just for oil change and tire rotation than… dealerships further down US19. And, they finished the service in the time promised. Not the case elsewhere. No need to shop around. Start here... you won't regret it.Warranty
by Sahara on 09/29/2021I waited for the work to be completed in a timely fashionGreat Service
by Tank on 09/25/2021I just recently had my 2021 Ram in for its 1st oil change, and I must say, what great customer service. Fast & friendly, Ferman got the job done quickly.Fast Service
by Jeep Compass on 09/25/2021Arrive ahead of schedule time and was met right way. They diagnosed the problem immediately and ordered my part. Just waiting until it arrives for installation.Mr
by Brian witkowski on 09/26/2021Car salesman was great very knowledgeable and worked with us to make sure it worked for us financially definitely would recommend our salesman ray haas to other car buyersExcellent Service
by Excellent Service on 09/14/2021This is the best dealership for service. They are friendly and always get you car done in a timely manner.The Best!
by Jacobs on 09/11/2021The service we got at Ferman was exceptional. We brought our Jeep in for regular maintenance and received awesome treatment especially from the Service Advisor Steven Brawer, he is truly exceptional!Great experience!
by Athena on 08/22/2021Thank you so much for such a pleasant experience buying our 2021 Jeep Gladiator. Lizzy is a knowledgeable salesperson who is easy to work with and knows how to get the job done! Thank you!Great
by John Carrasco on 08/12/2021Service writer was great as was the driver providing transportation. The person who scheduled the appointment should be more knowledgeable as it was suggested that I wait for the repair. When I got there I was told it woul be 2 1/2 hoursa nice day spent.buying a Dodge Ram
by Karen Westich on 07/23/2021lizzie lim and Mr Hass were very knowledgeable, cheerful and helpfull .As well as Scott Poth i dont think the dealership realizes that some of us older customers dont carry a cell phone continiously, or want to maintain a close… relationship as far as sales/trending downloads, but everything was great with the sales staff, we live 60 miles away so we wont service with them, but we drave a long way to make a deal when dealerships nearby ran us off or discounted our buying ability by our looks, Ferman Didnt !! we were treated with respect, our new Bighorn crewcab 1500 turbo diesel got 27 mpg coming home!!ABS Module Replacement
by Got Me In and Out Without Issu on 06/27/2021My ABS warning light began coming on intermittently for a while and would go off after driving, which was irritating but evidently did not affect the manual breaking system. When the light came on and did not go off I called the dealer on… Monday and was given an appointment the next day where they checked the truck over and fixed the issue while I was waiting.Superior Service
by Rich G on 06/11/2021Service Advisor Steve Brawer is a champ!. He provided me with courteous, professional customer service at a great value! He is extremely knowledgeable an a great asset to Ferman CJDR of NPR.Service
by Friedo70 on 05/14/2021Great service, performed in a timely manner, would recommend service department.Jeep repair
by JSM on 05/04/2021Had a previous dealer screw up a repair and Ferman was able to get it corrected. Travis, my service advisor did a great job following up on the progress and getting us through this unusual situation.Service
by Marsha on 04/30/2021Jason in the Service Department helped me right away even though I wasn’t scheduled to se him. He kept me apprised of everything that was going on with my vehicle throughout the day.Great service
by Mardy on 04/30/2021Always offering service with a smile.?
by Excellent service and professi on 04/21/2021Excellent service and professionalism!!Great Service Again
by RWK on 04/16/2021Great service and a friendly welcome at Ferman Chrysler in New Port Richey
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