Germain BMW South
Customer Reviews of Germain BMW South
Review type:
Our new BMW
by Bob H on 07/31/2025
Sam Reyazi did an excellent job going over all of the applications of our X%. My wife loved the fact he took that much time with her.
Bob Hoban
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Fantastic service
by Marsh on 08/02/2025I have only dealt with Geoff Kaleal at Germain south. I purchased the car at there other location which is closer to my house but will only take it to Geoff. He is the only one I trust. He has gone above and beyond to make sure that I am… completely satisfied with the service. I have a 2017 and I am considering trading it in for a newer car and would consider other brands than BMW. That being said I am hesitant to switch because of the quality of service Geoff provides.Our new BMW
by Bob H on 07/31/2025Sam Reyazi did an excellent job going over all of the applications of our X%. My wife loved the fact he took that much time with her. Bob HobanGood job by Daniel Resendes
by Jim Illingworth on 07/29/2025Clean well organized dealership. Lots of smiling, friendly faces.Steeped in Professionalism
by Scott Gilbert on 07/18/2025Recently had a service performed on my 2020 M-8... Geoff Kaleal my Service Advisor is fantastic. No shortage of professionalism with Geoff. He is very easy to communicate with and gets it the first time. Highly recommend their Service… Area via Geoff KalealConsistently outstanding
by Dan H on 07/01/2025Geoff Kaleal is a top notch professional in his field. His communication, knowledge and general concern for his clients is unmatched. Trust me, I have close relatives that work in the same field in other states. The Germain group is lucky… to have him.annual service
by m850 new car on 06/30/2025Service of any type is always excellent at Germain South, they quickly process your vehicle, have a lounge to wait in and your vehicle is always done on time or earlier. The Service Advisor Moises Marante is highly professional and… efficient, he always makes you feel like a valued customer.Always happy with Germains service center.
by Dan L on 06/23/2025I have been using Germain BMW for the past 9 years while living here in Southwest Florida full time. I recently have used the south store on Davis Blvd because it's much more convenient to my location. Geoffrey Kaleal has been my service… adviser. He has been informative and pleasant to deal with. I know using the dealer is more expensive than going to the local shop and I'm not putting those shops down. By using Germain BMW I know the work is completed according to BMW standards and they have been very professional. I know the work is done right.Sam was incredible
by Steve on 06/22/2025Very smoothe process buying my x5Raves for South Naples BMW dealership!
by Judy P on 06/20/2025My BMW & I have received excellent service & personalized attention from the people working at the South Naples BMW location. Moises Marante is always welcoming & attentive to my needs & questions. I would highly recommend buying &… servicing your BMW there. You are treated like you matter!This was easy
by Rick on 06/20/2025They make it easy. They were expecting my arrival and took the car right away. No need to explain anything that was covered prior to my appointment. They were very considerate and friendly. I want to thank Geoffrey Kaleal for the stellar… service.Excellent service!!
by Lara Seva on 06/09/2025I just wanted to thank everybody at Germain BMW south. I had to take my car in for a few items to be serviced. My service advisor David was excellent! He communicated the entire time with me. They fix the car perfectly. I am very happy! I… would highly recommend them to anyone. They are all amazing especially David! Thank you everyone so muchPERSONALIZED CUSTOMER SERVICE
by DEBORAH on 06/03/2025My sales representative, Derrick Brady, was most attentative to answer my many detailed questions and made sure i was a very satisfied customer beyond the end of my purchase. He was kind and courteous to my husband and me and made the very… best effort to make sure we had the best customer experience possible. Thank you, Derrick!Best service!
by Layla Schuld on 06/02/2025Geoffrey Kaleal has been my service advisor for the last year that we’ve lived in Florida. He has gone above and beyond. And continue to feel comfortable and confident when I bring my X5 to be serviced.Jeep dreams come true
by Chris Powell on 05/27/2025My sales person Marc Markens was very knowledgeable and was very professional, he was there for every phone call and went above and beyond. Thank you so much.Great experience!
by Don Coon on 05/22/2025I had a fantastic experience working with Brian Ourand at BMW. From start to finish, he was professional, courteous, and incredibly knowledgeable. He took the time to understand my needs and made sure I felt comfortable and confident every… step of the way. The process was smooth, and I never felt rushed or pressured—just well taken care of. If you're in the market for a BMW, I highly recommend asking for Brian Ourand. You’ll be in great hands.Geoffrey Kaleal is the best at BMW !
by Katie S on 05/20/2025I have been bringing my BMW to this dealership for several years and there’s no one I trust more than Geoff! He is very professional, reliable and knowledgeable.Outstanding Service From Germain BMW South
by Doug Hagge on 05/07/2025Germain BMW South is an outstanding dealership. You couldn't be in better hands. A big thank you to Geoff Kaleal for his responsiveness and caring.BMW i4
by Mohan A on 05/05/2025Soorana 'Sam' Reyazi assisted me in all the steps to get my dream drive! Dealership experience was topnotch with very cooperative and helpful staff.Well done!
by Bill H on 04/28/2025Moises Marante was professional, personable and efficient. Only challenge was the lack of a loaner as car had to be serviced with recalls, etc ovrnite.Friendly and informed service updates
by BC on 04/23/2025Very professional and friendly service. From the guys who great you in your car and take info, to the service rep who handles the repair info Geoffrey Kalael was awesome with keeping me informed and up to date on the serviceGeoffs the man at Germain
by Geoffrey kaleal on 04/23/2025When booking my car in for the warranty works to be done I was told the a replacement car was not available. But when I went to the showroom Geoff the service manager was disappointed to hear this and was most apologetic. I must say… Geoffrey is a credit to your company because he goes the extra mile to help and assist your customers.
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