Genesis of Naples
Customer Reviews of Genesis of Naples
Review type:
These guys are the best of the best!!
Service
by Steve on 05/21/2025Other than slightly slow checking. The service rep and service was great.Steve, thank you for sharing your Genesis of Naples experience! We hope we can welcome you back with a seamless visit next time. Safe travels!
“The cream always rises to the top…”
by Scott Walton on 03/08/2025updated 03/14/2025Genesis of Naples is committed to top notch customer experiences as they are led by Pawel, one of the most dedicated luxury car service managers in Southwest Florida. The overall quality of the service department should be a key factor… when purchasing or leasing any luxury sports vehicle. It will be the most important and relevant relationship in determining the total ownership experience of that brand over the next five years. Most good repeat business customers will ultimately return to the dealership that built the proper relationship during that time frame. Pawel and Genesis of Naples have always made me feel like a family member every time I have had to bring by vehicle in for any routine service and maintenance, or any other warranty related issues or repairs. A great job of building something special in the service department at Genesis of Naples…..Thank you !!!Scott, thank you for recognizing Pawel and the Genesis of Naples team! We're delighted to hear that our service department has made such a positive impact on your ownership experience. We appreciate your loyalty and look forward to continuing this special relationship with you!
In and out for a recall.
by Adrienne on 01/15/2025Peter checked me in for a recall on my Genesis G70. Went out for some breakfast and before I knew it, he had given me a call telling me my car was ready. And they even gave it a wash! Thank you Peter and crew! Grateful!Adrienne, we're delighted to hear that Peter and the Genesis of Naples team took such great care of you during your visit. Thanks for sharing your experience with us!
These guys are the best of the best!!
by Chip Edwards on 12/20/2024updated 12/27/2024The whole purchase experience was amazing. Our sales person Ricardo Quintana was very professional and took plentiful time explaining our new Genesis GV 70 features. Their pricing was very fair and very competitive. We are now customers for… life!!Chip, we're delighted to hear that Ricardo and the Genesis of Naples team provided you with an amazing purchase experience. Thank you for your kind words and welcome to our family of lifelong customers! Enjoy your new Genesis GV70!
Best luxury car service in Naples by far !
by Scott W on 10/31/2024Genesis of Naples provides the ultimate high end service experience for their customers. After purchasing or leasing from from this dealership, as I have done both, I can assure you the great buying experience transitions from Rob Reilly’s… sales office to Pawel’s the Genesis Service Manager’s steady hand. All scheduled maintenance and any type of other warranty work is always handled in the most professional manner. I am always welcome to call either on their cell phone with a question or concern about my vehicle, It is nice to be treated like family. It is a dealership built on cultivating long term relationships and great customer service. Trust me hard to find these days in our current society. Guys, please keep up the great work and don’t change a thing. Scott W.Scott, thank you for sharing your experience with Genesis of Naples! We're delighted to hear that Rob and Pawel have consistently provided top-notch service. Your trust in our team means a lot, and we're committed to maintaining those long-term relationships. We appreciate your support!
Excellent Service
by Harry on 10/26/2024Very professional and efficient.Here at Genesis of Naples, we always value and appreciate our customers' feedback. Thank you, Harry!
Fast and efficient service
by Lianet on 09/21/2024updated 10/01/2024Everyone was amazing from the first point of contact crystal on the phone to mike our sales representative.Lianet, we're delighted to hear that Crystal and Mike provided you with an amazing experience at Genesis of Naples. Thank you for the kind words!
Service appointment scheduled with ease
by Lorraine on 08/19/2024I was able to easily schedule a service appointment. My car was ready when they said it would be.It was our pleasure to assist you, Lorraine! Thank you for choosing Genesis of Naples.
Review
by Kps on 06/20/2024The service department was helpful and friendly.Thank you for giving Genesis of Naples your business and your positive review!
Great sales person Javier and the whole team
by Zoltan on 05/01/2024Very efficient dealershipThanks for the 5-star review, Zoltan. We hope to see you again at Genesis of Naples!
ALWAYS AN EXCEPTIONAL SERVICE EXPERIENCE
by Scott W on 11/28/2023Genesis of Naples Service Department is run in the most professional manner due to long term employees like Pawel Bartnicki, Service Manager, who make it all happen for the customer. No excuses, just total reliability. In this day and age,… that is a unique quality that is truly hard to find. Leadership makes a huge difference. That’s why my family members and myself have purchased and/or leased nine vehicles from Tamiami Hyundai or Genesis of Naples over the last 13 years. I have never had an issue or any thing that did not far exceed my expectations when dealing with Pawel. Thank you for your extra effort ! Scott W.Scott, we're so glad to know that Pawel and our team at Genesis of Naples have consistently provided you with top-notch service. We appreciate your loyalty over the years! Thanks for sharing this feedback.
Superior A/C Services
by Jerry Miller on 05/14/2023A/C issue was promptly diagnosed and corrected in a timely manner. Service personnel were professional, knowledgeable, efficient and courteous.This is the kind of feedback we work hard for! We're thrilled we could offer expertise and courteous service. Thanks for all your support and for choosing Genesis of Naples for your AC repair needs, Jerry!
GENESIS OF NAPLES: STEEPED IN LUXURY, DRIVEN BY INNOVATION
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
- Complimentary Coffee
- Customer Lounge Area
- Complimentary WiFi
Chip, we're delighted to hear that Ricardo and the Genesis of Naples team provided you with an amazing purchase experience. Thank you for your kind words and welcome to our family of lifelong customers! Enjoy your new Genesis GV70!
by Genesis of Naples on 12/27/2024