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Customer Reviews of Midway Ford

Review type:

Overall rating

4.6
4.65 out of 5 stars

(17 reviews)


Customer recommendations:

Yes (15)|No (2)

The price is right!

5 out of 5 starsby Thunder on 01/22/2025

I needed a replacement vehicle and went into Midway Ford in Miami and came out with a beautiful 2024 Ford Mustang MachE. The moment I walked in, Alex Chavoya greeted me and spent time with me listening to my requirements and looked up the Stock # of the vehicle I wanted. He supported me throughout the entire time up to sending me off encouragingly in my brand new car. I highly recommend this dealership, everyone was very welcoming, supportive and efficient.
  • Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

    by Mia Terrence on 01/24/2025

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The following reviews are more than two years old. They are not included in the overall rating.
178 reviews
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  • New Car Purchase

    5 out of 5 starsby Fern811 on 06/12/2015

    Purchased a new Mustang for my son. Helpful Staff attentive to my needs
  • Happy Sportrac owner

    5 out of 5 starsby sportrac9106 on 06/12/2015

    I had a bad experience with a service writer about five or so years ago and promised myself NOT to return to Midway Ford again. I spoke with Mike in service gave me a quote and gave me his word to do a good job and I can surely tell you that he did not let me down. My 2009 Sportrac's A/C is working great and Mike has made me regain my confidence in Midway Ford again! Thanks for a wonderful job!
  • Punctual

    5 out of 5 starsby Golpan on 06/12/2015

    Very punctual they stated the work would be done within an hour and the vehicle was ready within that time. This is the second time I've serviced my Explorer at this service center with the same results.
  • It Could not Have Been Better

    5 out of 5 starsby RameshRafael on 06/11/2015

    Serviced Mike Martin Excellent , Staff Excellent
  • Friendly and customized service

    5 out of 5 starsby Contenta2015 on 06/06/2015

    The purchase of my new vehicle was surprisingly pleasant and all transactions were seamless and efficient.
  • great atención

    5 out of 5 starsby ford1295 on 05/27/2015
    updated 06/08/2015

    Ford van economice 350. The salesman was very nice and answer all our questions. Everything was fine exept that they didn't clean the car properly.
  • Excellent Service

    5 out of 5 starsby Javierr704 on 05/24/2015
    updated 06/05/2015

    Expedite service and good communication wiht customers. Great follow up for pending issues.
  • Great services

    5 out of 5 starsby Great6319 on 06/05/2015

    Jay, is one of the persons more dedicated to his job and customers that I ever met. He is very professional and helpful, friendly and funny.
  • Great service

    5 out of 5 starsby Pedro76 on 06/02/2015

    The staff was very helpful and attentive, we were very content with the way the seller handle the sale of the car we bought
  • 2004 Ford Focus

    4 out of 5 starsby Pamjones6896 on 05/31/2015

    The service advisor Christian was very helpful (willing to give the time and customer service to make sure we were happy)!!
  • The works

    5 out of 5 starsby hagnsac999 on 05/15/2015
    updated 05/22/2015

    24.99 for tire rotation and and oil change and fluid top off. Can't beat that. Plus they had free food. Defiantly a good time
  • new experience in car repairs

    5 out of 5 starsby westchestajake on 05/19/2015

    I was happy and surprised to receive such accommodating service. I expected the usual desultory responses...but alacrity to achieve customer satisfaction seemed to be the focus.
  • Great Dealership

    5 out of 5 starsby jswanson2311 on 05/16/2015

    Great People, I never felt pressured to buy. overall great experience.
  • Great service

    5 out of 5 starsby Francocuriel1 on 05/02/2015
    updated 05/18/2015

    Excellent customer service. Salesman Wicho very pleasant and dilugent. I will recommend him and the staff
  • Loved the service

    5 out of 5 starsby Alby0713 on 05/14/2015

    Everything was great and fast couldn't have asked for a smoother transition on my day off
  • Great service

    5 out of 5 starsby Squiresv on 05/12/2015

    Very good service. Manny is great! He made everything very easy and I love my new car
  • Customer Satisfaction

    5 out of 5 starsby MidwayFord1083 on 05/13/2015

    I will continue to service my car at Midway Ford. I received quick service and great customer service.
  • The best dealer ever known

    5 out of 5 starsby Feliz1414 on 05/05/2015

    I love to buy at Midway Ford. Everybody is friendly, polite, thoughful,wanting to help you the extra mile to help you get want you need and want
  • Repeat customer created

    5 out of 5 starsby argili32 on 04/24/2015

    If you need service for your Ford vehicle anywhere in dade county, Midway Ford is worth the drive. Mike and Armando are going to tell you the truth, whether it's good news or bad. I ended up spending about 3 times more than I expected, but got the actual problem fixed. And that made it worth the cost, and had me driving home with a smile on my face. Thanks again, Armando and Mike
  • Great service!

    5 out of 5 starsby Catrielmiami on 04/23/2015

    I don't have the time to fill this surveys, but I wanted to give a brief one. Ford has made great improvements on its customer service and Im really grateful for such personalized service. I strongly recommend not only their vehicles, but the service provided.
  • Handle installation

    5 out of 5 starsby Alianne126 on 04/23/2015

    All done very professional
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