Midway Ford
Today 10:00 AM - 07:00 PM
Customer Reviews of Midway Ford
Review type:
The price is right!
by Thunder on 01/22/2025
I needed a replacement vehicle and went into Midway Ford in Miami and came out with a beautiful 2024 Ford Mustang MachE. The moment I walked in, Alex Chavoya greeted me and spent time with me listening to my requirements and looked up the… Stock # of the vehicle I wanted. He supported me throughout the entire time up to sending me off encouragingly in my brand new car. I highly recommend this dealership, everyone was very welcoming, supportive and efficient.
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The following reviews are more than two years old. They are not included in the overall rating.
178 reviews
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by ozzie9690 on 07/24/2015It was easy and great. I pulled in and the service rep was kind and fast . They called back and the picking up the car was fastCame through with their promise...
by MattyQ on 07/15/2015This location is very convenient for me, close to work and home. Even better that they did a great job and came through with what they promised. I'm very happy with their service.MIDWAY is Awesome!
by Explorergirl95 on 07/13/2015The battery on my car died the previous night and my keys lost their programming and I was unable to open my car doors. I telephoned Mario Gonzalez who is the salesman who sold my mother her Ford and we enlightened me to call for Roadside… Assistance. I was towed to Midway Ford and arrived at 7pm where I was greeted by Joe Polanco who was very helpful. The following morning, Mike Martin took exceptional care of me and my vehicle and we also scheduled to have my son's Ford Explorer go in this week for a service call. There is no way I would take my care anywhere else. I am in the Customer Service industry and believe me, the service at Midway cannot be beat. Everyone that I have encountered at Midway genuinely cares about resolving your issues and ensuring that you are happy. Thank you MIDWAY!Great service
by Natalieleon13 on 07/13/2015Everything was fantastic, Rafael Duran was very efficient and very helpful in fighting to get us the best deal. This is my second ownership of a ford car, and 5th in the family, I can not be happier with my car and the service that was… provided to me and my family at Midway Ford.Happy Customer
by jax39650 on 07/13/2015I am very happy and satisfied with staff at Midway Ford. Manny Martinez is an excellent, courteous and friendly salesman, and Jorge, the service manager, is very helpful, friendly and courteous. Very glad I purchased my car at their… location. I took my Escape for service and they were very fast and thorough. Thumbs up!!!Service as expected with communication hiccup
by cbacchi on 07/10/2015Did not get a call back from service rep - had to call and find out status. Was advised of wrong status and confused with other customer. Finally after insisting I was told my car was done and was then picked up. Telephone on card from… Service Rep was incorrect and gave a disconnected message. A bit messy all around but service itself seemed to be performed properly.Great services
by Renaud3662 on 07/06/2015Thanks again to Christian Arnau for the excellent service provided for the maintenance of my Mustang !!! I am a brand new Ford customer since December 2014 with the acquisition of a Ford Mustang 2014 Convertible and I did really appreciate… the quality of services and insightful explanations provided by Christian. See u soon Renaud UntereinerGreat service! Very friendly staff
by Sivanahjorge12 on 07/03/2015Everuone was very helpful at midway ! I came in not lnowing whether I would walk out of there with a car abd they assured me is be driving home in just the one I wanted! The staff was very friendly and hospitable. I even recommended it to… some friends that are looking for cars as well.Ford
by Carlosyepez on 06/24/2015updated 07/02/2015I am pleased with my new Ford Escape. The service was GREAT they Treaded me with respect and with good manners I will give them a 5 startsSatisfied
by galonso6667 on 07/02/20152015 Ford Escape. Salesman very helpful. My price was met. Finance manager and finance terms better than expected. Overall very satisfied.Great Service, Friendly Staff
by bmcginn19 on 07/01/2015The experience was good and we felt Ralph Duran was really helping us get the best deal for the car we wanted. He listened to what we were interested in and matched us up with the perfect Ford Explorer. They reviewed the numbers and went… over options right away and helped us find the best financing option for our family, even after shopping around we came back - it was where we felt most comfortable making this big decision.Excellent Service and customer experience!
by Margiesoc on 07/01/2015Christian Arnau was excellent! He made sure all of my issues were resolved and provided an excellent customer experience. I would recommend Midway Ford and Christian! I am very pleased.Very friendly and willing to help salesman.
by dr57 on 06/30/2015Ford Fusion 2015. The service was excellent. The salesman "Wicho" was awesome.Great service
by ivettea4 on 06/29/2015The sales dealer was very helpful, and understanding. I did not think I was going to get approved for the car, and he kept telling me to not doubt myself and my hard work. He was an awesome sales person. My friend will be visiting him in… December to get her own car!Flawless Service
by Pichulo on 06/14/2015updated 06/27/2015I had an amazing and spectacular experience I walked out with the exact car I want. The vehicle is perfect for my necessities. The sales person as well as the whole staff were very attentive and polite. The sales person by the name of… Jayler even walked under the rain with my family and me to find the perfect car for us. He also looked for an umbrella so that my daughter and wife wouldn't have to walk under the rain. Him and the staff also offered some drinks and stuff to eat seen we had been their since every early in the morning. In conclusion my experience at the dealership was flawless.excelente
by yessika on 06/26/2015yo me decidí por un ford explorer en blanca , estou super contenta con mi nuevo auto. me siento mas comoda y con mas amplitud en el. gracias ford por pensar en nuestras comodidades.Great Service
by Ary1104 on 06/26/2015The vehicle is a Ford Fusion SE EcoBoost 2015, is an auto with a magnificent interior is very comfortable and equipped with the necessary technology to make my travel entirely pleasant. The service was more than excellent, the attention… all the time about my needs, the staff is great and very efficient service make you feel confidence and security in the time to take a decision on which auto buy. In MIDWAY FORD MIAMI make you feel between friend.Outstanding!
by AAS6320 on 06/24/2015As I have said before...the only complaint I have is that you do not offer loaners while vehicle is being serviced.Ford Fusion 2016
by berenice9134 on 06/23/2015Leased a Ford Fusion. Service was great and I'm happy with the car.Excellent Personel:
by carrier9 on 06/22/2015Mike has serviced my car the past two times. Always very friendly and knowledgable. My service was completed quite quickly and to my satisfaction. I would also like to mention several individuals in the Sales Department... Andrui,,… Hernando, Roberto and Gisselle. Very nice and extremely friendly. I'm currently considering purchasing a 2015 Mustang GT Premium Package. Thank You, Robert E. BenjaminFord Midway has excellent professionals
by Flavio9943 on 06/18/2015Michael Martins has been my technician now for about 2 years. Mike is knowledgeable in cars, reliable and courteous. As long as I drive a Ford, I will rely my cars to him.
About our dealership
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by Mia Terrence on 01/24/2025