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Customer Reviews of Midway Ford

Review type:

Overall rating

4.6
4.62 out of 5 stars

(16 reviews)


Customer recommendations:

Yes (14)|No (2)

The price is right!

5 out of 5 starsby Thunder on 01/22/2025

I needed a replacement vehicle and went into Midway Ford in Miami and came out with a beautiful 2024 Ford Mustang MachE. The moment I walked in, Alex Chavoya greeted me and spent time with me listening to my requirements and looked up the Stock # of the vehicle I wanted. He supported me throughout the entire time up to sending me off encouragingly in my brand new car. I highly recommend this dealership, everyone was very welcoming, supportive and efficient.
  • Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

    by Mia Terrence on 01/24/2025

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The following reviews are more than two years old. They are not included in the overall rating.
179 reviews
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  • great service

    5 out of 5 starsby andriumedina on 11/10/2015

    good service everything was good and very fast thank you for everything.
  • tune up

    5 out of 5 starsby endpilot on 11/09/2015

    Excellent service fast and accurate will de back for my services needs
  • Excellent Service

    5 out of 5 starsby gramir20 on 11/05/2015
    updated 11/12/2015

    Service was excellent. The service writer Michael was very helpful in getting my battery issue resolved. As always he was courteous, knowledgeable and professional.
  • I go there because I prefer them.

    5 out of 5 starsby servecar on 10/30/2015
    updated 11/12/2015

    I am grateful that Midway Ford is so convenient for me. I bought the 2007 MKZ in Margate, which is almost an hour away. I am aware that there is a Doral Lincoln place, but it is swamped with business, and if you continue to give credit to Midway Ford when I need something taken care of, I will be grateful.
  • Always treated like family.........

    5 out of 5 starsby explorergirl95 on 11/11/2015

    Christian was amazing as usual. He greeted me and remembered me from my visit with my Mother's vehicle (where he went out of his way to assist us and correct her problem.). He took excellent care of me and answered all of my questions and concerns.
  • Great services

    5 out of 5 starsby Danniaax3 on 10/09/2015
    updated 11/08/2015

    The guy who assist me was very polite, patient, and helpful! Great service!
  • Exceptional

    5 out of 5 starsby paulchinquee on 11/04/2015

    The service personnel are great, techs at this dealer are exceptional Juan and George in the parts department have always been great as well.
  • Quick service

    5 out of 5 starsby Trugamz on 09/04/2015
    updated 11/02/2015

    I bought a Ford Fusion 2016 titanium hybrid. Staff made sure they got me in the car I loved. Finance specialist was friendly. Salesman was humble and polite. They got me in the car I wanted fast. There was no messing around. Great cuban coffee. Wish Lady passed more around. Wish complimentary water was colder .
  • Great customer service!

    5 out of 5 starsby 1ertocub1 on 10/25/2015

    Excelente servicio!!! Rapidez y eficiencia. La persona que me atendió fue extraordinariamente amable, recibió mi carro a menos de diez minutos para cerrar. Este muchacho siempre ha sido un excelente "anfitrión", dando la mejor atención al cliente que jamás he recibido en ningún otro lugar. Realmente les doy la mejor nota gracias al buen trato recibido por este empleado! Gracias!
  • Jesus Review

    5 out of 5 starsby jesusfernandez on 10/22/2015

    I leased a 2015 Ford Fusion few days ago with the help of Virgilio Carvajal. Mr. Carvajal service my brother, my daughter and myself with all the questions we all have. His service to us was more than expect with an excellent and professional service.
  • great service

    5 out of 5 starsby JulioMendez on 10/22/2015

    I purchase a Ford Mustang 2013, the service advisor was very courteous, knowledgeable, attentive, professional and his level of service exceeded my expectation. HOwever, the repairs (transmission noise) according to the mechanic was completed and the car still doing the same noise. The service advisor (Mitchel) did a follow up with me few days after, something I was not expecting and found very professional and service efficient, and we are coordinating a second visit for service for the same problem.
  • Easy deal and great service

    5 out of 5 starsby betsygrcu on 08/20/2015
    updated 10/21/2015

    We bought an Explorer which experience was really good. The staff was very helpful and helped us through the process from beginning to end. I will definitely come back for another vehicle.
  • great service.

    5 out of 5 starsby clavijosolano on 10/21/2015

    It's was a really good experience, I feel very secure that I will get the car that I need.I'm in love with my car.The staff in the dealer was so helpful,always ready to answer all my questions.I brought the ford focus se 2015.
  • Great staff / Great experience

    5 out of 5 starsby CarlosP5044 on 10/20/2015

    The staff was very attentive to my financial situation and assisted me in finding a solution that was workable for me. The process could go a little faster, but all in all a good experience. This is my 6th Ford purchase and I will continue to be a loyal customer.
  • Excellent service

    5 out of 5 starsby Drmike5660 on 08/03/2015
    updated 10/21/2015

    Well the service agent Mike was amazing, helpful, cortiuos and very knowledgeable my car runs great and they even clean it inside out I'm super happy with your service thanks I will recommend you guys to my friends Dr. Miguel R
  • 2015 Mustang Convertible

    5 out of 5 starsby Kiki4502 on 08/04/2015
    updated 10/21/2015

    Erkki & Manny went out of their way to make my purchase stress-free and pleasurable. Thank you Midway Ford! Delio
  • Great Service!!!

    5 out of 5 starsby battlemas on 08/13/2015
    updated 10/20/2015

    Ford Edge 2015 Lease the service was great, the manager Juan A and the Sales Representative Michael were very helpful and courteous in all the process. Many thanks to them.
  • Great service

    5 out of 5 starsby Fuentes69 on 10/16/2015

    Thanks Cristian for the good service, everything was done very fast, I will definitely be coming back to get my service done at midway ford
  • Great service and staff!

    5 out of 5 starsby Danielzr on 10/15/2015

    Great staff! They were reslly fast doing the service and they wash your car!
  • Great Service

    5 out of 5 starsby Escape123 on 10/05/2015

    I would like to thank you Mr. Garbalosa for His Excellent Customer service.I will recommend your service Department to my friends.
  • Friedly treatment

    4 out of 5 starsby sanchezcarlos on 09/28/2015

    2016 Ford Fusion SE. It was difficult to find the selected model but after a few days the vehicle was delivered and leased.
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