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Customer Reviews of Midway Ford

Review type:

Overall rating

4.6
4.65 out of 5 stars

(17 reviews)


Customer recommendations:

Yes (15)|No (2)

The price is right!

5 out of 5 starsby Thunder on 01/22/2025

I needed a replacement vehicle and went into Midway Ford in Miami and came out with a beautiful 2024 Ford Mustang MachE. The moment I walked in, Alex Chavoya greeted me and spent time with me listening to my requirements and looked up the Stock # of the vehicle I wanted. He supported me throughout the entire time up to sending me off encouragingly in my brand new car. I highly recommend this dealership, everyone was very welcoming, supportive and efficient.
  • Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

    by Mia Terrence on 01/24/2025

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The following reviews are more than two years old. They are not included in the overall rating.
178 reviews
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  • Pedro Suárez

    5 out of 5 starsby Pedrosj on 12/19/2022

    Excellent. Corteous and efficient
  • Overall, a Good Experience

    5 out of 5 starsby Enrique on 11/29/2020

    They had the car I was looking for. The Leasing process took a reasonable amount of time. The sales guy was very respectful and cooperative. Good experience!
  • Excelente servicio

    5 out of 5 starsby Susana71 on 06/14/2017

    Mi experiencia fue muy buena , buena atencion de Luis k fue el k me atendió
  • MR.

    5 out of 5 starsby ADRIAN0818 on 01/11/2017
    updated 01/20/2017

    great service by everyone there i went to get a oil change and it was super fast the mechanic are awesome GOOD JOB GUYS!
  • Midway ford dealer

    5 out of 5 starsby Ghosteddie16 on 12/30/2016

    The person I spoke with Jc was an excellent help. He explained very well about the car and was a great help couldn't ask for better service.
  • Great customer service

    5 out of 5 starsby rbarrett96 on 12/02/2016
    updated 12/09/2016

    Mike was great. I explained that I had a problem with the door not closing and that I believed it was under recall. He confirmed and was able to overnight the part so I could get my car the next day!
  • Escape lease

    5 out of 5 starsby Felixrod76 on 11/19/2016

    Very enjoyable experience. The salesman was knowledgeable
  • Midway Ford

    5 out of 5 starsby Mustang71 on 11/01/2016
    updated 11/08/2016

    Good experience. Service department was very courteous and car was done fast.
  • New car

    5 out of 5 starsby Tdearmas on 09/26/2016
    updated 10/10/2016

    This is my second time coming to Midway Ford and it's been nothing more than a pleasure. My sales person Erkki Perez is awesome. He's been my sales person both times. Would highly recommend using this dealer !!
  • Awesome service

    5 out of 5 starsby Dhern63 on 10/04/2016
    updated 10/10/2016

    Mike and staff were excellent! The service at Midway was day and night compared to the competing area Ford dealership. I will return to Midway for future visits.
  • Great Service As Always!

    5 out of 5 starsby marston25 on 08/23/2016

    I brought my car in for service on a Saturday afternoon and Ray took great care of me. My car was in and out in less than 40 minutes and I was on my way. Very impressed with the service level and professionalism! Thank you Ray!
  • Excelent treatment.

    5 out of 5 starsby Neydahe on 07/11/2016
    updated 08/09/2016

    I purchase a ford escape.service was excellent very friendly and very profesional employees.
  • Midway Ford

    5 out of 5 starsby BobbyPerez on 07/27/2016
    updated 08/05/2016

    Mr. Martín was very helpful and professional. He expedited my service ticket and was very helpful when it came to the customer service manager from Ford North America. Will be using Midway Ford for all my service needs.
  • Big savings, great staff

    5 out of 5 starsby juaco561 on 07/20/2016

    The staff was sincerely helpful and comprehensive, if you want to make a good deal ask for Osvaldo or Mario, Those guys know how to make you save real money and make you feel you are family. This is my 3rd experience there and I will never regret, having met the Midway Ford unique non abusive dealership in Florida. Thanks Guys I'll be there next time.
  • Midway Ford

    5 out of 5 starsby dollarhouse on 07/07/2016

    My sales man Eduardo was very helpful with the purchase of my transit and tauras made sure he gave me the best deal.
  • Great Services

    5 out of 5 starsby Gaby1998 on 06/22/2016
    updated 07/07/2016

    Ford Focus,The service was great & the staff offered a great service,very nice personel
  • Great sales man and great service

    5 out of 5 starsby Greatness146 on 06/23/2016
    updated 07/06/2016

    Ford Explorer, sales man was excellent and very helpful, thank you
  • Extremely nice personnel and a great attention

    5 out of 5 starsby henry195554 on 07/04/2016

    The last place I considered to purchase a truck was on Midway Ford. I wasn't even considering to buy a new truck due to the fact that I was looking during more than 6 weeks for a used FX4. During that time I visited plenty of websites and several dealers, including Midway Ford, but they didn't have the car I was looking for. It was thru a reference of a person in South Motors Honda that recommend me to go there and talk to Manny the General Manager who in turn assign his sales manager Felix to work with me. I talked in several occasions to Felix over the phone and finally I decided to go for a visit to look at their used trucks lot. Felix was extremely kind and helpful and assign Luis (another super kind and helpful employee) a sales person to accompany me to look for the used truck. We couldn't find any that fit my requirements. Returning from our tour, I saw a beautiful Lariat and just as a curiosity ask for the price, which by it was way over my budget. I disregard it immediately. Felix and Luis promised to continue looking for the truck I was looking for. When I talk to my wife about the Lariat she agreed that the asking price was too much for our budget, but suggest me to talk seriously with Felix to see what can be done. I asked Felix and immediately he start working on the price giving me a price that not even other dealers I asked for price could match. I felt that Midway Ford gave me an excellent price enough to change my mind about buying an used truck. After the signature of the contract (the Finance Manager, Gisel, was super nice) I personally thank Manny, Felix and Luis for all his help. I wish the other Ford dealers I contacted were as helpful and go out of their way to help a customer. At the end they also need to make a living earning a profit on the sale of the trucks, but it felt good knowing that I got a beautiful truck for an excellent price. Thank you guys.
  • Good

    5 out of 5 starsby Alex121245 on 06/17/2016
    updated 06/24/2016

    The service was excellent. I have no complaints. I would recommend
  • Great service

    4 out of 5 starsby frankvaio on 06/22/2016

    The service manager outstanding, the service was prompt. No car wash was offered.
  • my car

    5 out of 5 starsby nana236488 on 06/21/2016

    el servicio por internet exelente y cuando yegamos al dealer todo fue exelenter
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