Customer Reviews of Braman Miami Hyundai
Review type:
Solid service
by Daniel Diaz on 05/31/2025I’ve always done my service visit here, they’ve always been quick to respond and get my car back in a timely manner. Communication is excellent and it’s always a pleasure to know that I will get high quality attentiveness at Braman Genesis.… Reinier has been an excellent professional.Excellent service
by Mauri on 05/27/2025Came in for a recall on a software issue. They have a first class service experience. On time and very attentive.Excellent service
by DG on 05/25/2025My service advisor Angie was very nice and professional. She got back to me quickly with my car AC issues. Braman Hyundai provided excellent service by loaning me a car at no charge and doing the quality work at a fair priceOutstanding!
by Syl R on 05/25/2025How can anything follow outstanding? From my initial call to my service rep, Reinier, to the valet/concierge, the driver and its return. Professionalism, attentiveness and caring. Genesis once again proven to be top rated. Everything… handled to perfection. Thank you one and all.It’s wonderful to hear your experience from start to finish was nothing short of outstanding. We’re proud to know Reinier and the entire team delivered the professionalism and care that represent Genesis at its best.
Outstanding cannot be improved on!
Best as usual
A Bad day……wasn’t so bad!
by Maria Cajiga on 05/23/2025I love my Tucson 2020 from Braman Miami, On last Sunday , driving on 836 suddenly lost power and I had to stop at a gas station. We call Braman’s emergency number and that was all I had to worry about. They take care of every need! By… thursday afternoon The Tucson was back home all fixed ! Thank you so much!We’re so glad to hear you’re loving your 2020 Tucson and that our team at Braman Hyundai was able to handle everything quickly and efficiently. It's great to know you were back on the road in just a few days!
excellent service as always
by gus cabrera on 05/23/2025always a pleasure coming in with great staff and fast turn arounds.We’re happy to hear your service visits at Braman Hyundai are always a pleasure and that our team provides efficient, friendly care.
So Good!
by DLC on 05/21/2025Rarely have I experience a more profession and gracious service. From the 1st step of checking in, to the professional, friendly and helpful consultant, to the final check out; was efficient, professional, informative and helpful. Not… only will I return for future service and recommend this to friends and family; I will be returning when I purchase my next car.Thank you so much for your kind words! We’re thrilled to hear that your experience—from check-in to check-out—was smooth, professional, and welcoming. It means a lot to know you’ll be returning for service and even considering us for your next vehicle. We truly appreciate your support and look forward to seeing you again!
Quick and Professional
by David Hastilow on 05/12/2025This was my first service since getting the car. Firstly the service centre opened at 7am which was perfect. All the staff were extremely polite and drop off was quick and easy. I chose to wait to pick up and the car was ready as… promised in 1 1/2hrs. All in all I had a full service and still made it to work on time.Thank you for sharing your experience! We're glad your first service was smooth, efficient, and punctual — and that you were able to get to work on time!
Reinier Napoles
by Gene McLean on 05/07/2025Rey my service contact delivered on everything he promised. In fact, the service was completed timelier than promised. EXCELLENTThank you for the excellent feedback! We're thrilled to hear Rey and the team delivered on his promises and exceeded expectations. Please visit again soon.
Service
by Vivien on 05/02/2025The work was completed promptly. I love that they wash and vacuum the car. My previous dealer (Deel VW) did not do that; it’s a nice touch.We're glad to hear you appreciated the prompt service and the extra care we put into cleaning your vehicle—it's those small touches that make a big difference! Thank you for choosing us! We look forward to your next visit.
perfect service
by Joerg von Helden on 04/23/2025this service visit was perfect, on time, rapid and very satisfactoryThank you for the great feedback! We’re glad you had a quick and excellent experience with us.
Service Department
by Carlos Gonzalez on 04/23/2025Gary is always helpful & quick.Thank you for the great feedback and recognizing Gary and out team. We’re glad you had a quick and excellent experience with us.
Excellent service
by Gabriel on 04/13/2025Quick and excellent service.Thank you for the great feedback! We’re glad you had a quick and excellent experience with us.
Excellent Service at Braman
by My Huynh on 04/09/2025My car broke down, I called Braman and my service advisor got my car towed back to the dealership and was repaired. It ended up being a starter issue and it was repaired along with some recalled they mention. Starter was cover under… warranty along with the recall stuff. I want to thank Sergio Garces (Service Advisor) and Jason Delgado (Service Manager) for helping me at the most needed time.Thank you for your kind words! We're glad Sergio and Jason were able to help when you needed it most and get everything resolved quickly. We're always here for you!
Hyundai service
by Braman Service Experience on 04/08/2025The service was excellent, and it took me just one hour and a half to pick up the car.Thank you for the great review! We're glad to hear the service was excellent and your car was ready so quickly. We appreciate you!
Great service and superb quality
by Impressed with Genesis on 03/28/2025I took my GV70 Electric for a software update/recall. Scheduling was a breeze, good fast friendly service. Nice clean loaner car. I am very satisfied with the Brand and the service they provideThank you for sharing your experience at Braman Hyundai! We're glad the scheduling was smooth, the service was fast and friendly, and you enjoyed the clean loaner car.
Hyundai Palisade Calligraphy service review
by Best service ever on 03/24/2025I have had only but wonderful reviews of Braman service have been a customer since 2008. When I purchasd other Hyundais before this one I used other Hyundai service - and this last purchase was made at Braman and my service is at Braman -… WHAT A DIFFERENCE! And my advisor Angely is wonderful. She doesn't rush, takes down my notes and best of all, she answers my calls. what can I say, Braman has always been an upscale and customer oriented place, but having tried other Hyundai service places in Miami, I'm so glad I'm back.Thank you so much for your incredible feedback! We’re thrilled to hear that you’ve had a wonderful experience with Braman Hyundai and that Angely has provided such exceptional service. We truly value your loyalty since 2008, and it's great to know that your experience with us continues to exceed expectations. Please visit again soon!
Excellent service
by Jason C on 02/23/2025updated 03/03/2025Sergio is an outstanding service advisor at Braman Genesis, offering exceptional customer care, expert guidance, and time-efficient service, ensuring a seamless experience with every visit. Highly recommended!Thank you for sharing your experience! We're thrilled to hear that Sergio provided exceptional service and made your visit seamless. We'll be sure to pass along your kind words. We appreciate your recommendation!
Service as it should
by Service on 02/27/2025Gary kept me informed as the work progressed told me it will take 2 to 3 hours. And it did. Car cleaned and an email from service if I was satisfied What else do you needThank you for your feedback! We're glad to hear that Gary kept you updated and that the service was completed as expected. We appreciate your satisfaction and will continue to strive to provide excellent service. If you need anything else, feel free to reach out!
Great attention to my issues
by Chris A on 02/20/2025Brought my 2020 G90 in for annual service and update to the Nav system. Working with the online scheduler is a breeze and the folks at Braman--especially Jenni, my advisor--were very great. When I went to pick up my vehicle, they alerted… me to a potential problem with the AC and we scheduled me for a return visit to correct the problem. They were looking out for me!Thank you for your feedback! We're glad Jenni and the team took great care of you and your G90. We appreciate your trust and look forward to your next visit!
Braman service
by Braman service on 02/13/2025My service advisor Frank was awesome. He explained what my car needed, what was involved and how long it would take. Very professional. Thanks Frank.Thank you for the kind words! We're so glad Frank was able to provide clear, professional service and make the process easy for you. We'll be sure to pass along your appreciation to him!
Angie and our team are glad to have provided you with prompt, professional service and a quality repair experience. It’s great to hear the loaner car made things more convenient for you. Please visit again soon!
by Braman Hyundai on 05/27/2025