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Customer Reviews of Braman Miami Hyundai

Review type:

657 service reviews
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  • Solid service

    4 out of 5 starsby Daniel Diaz on 05/31/2025

    I’ve always done my service visit here, they’ve always been quick to respond and get my car back in a timely manner. Communication is excellent and it’s always a pleasure to know that I will get high quality attentiveness at Braman Genesis. Reinier has been an excellent professional.

  • Excellent service

    5 out of 5 starsby Mauri on 05/27/2025

    Came in for a recall on a software issue. They have a first class service experience. On time and very attentive.

  • Excellent service

    5 out of 5 starsby DG on 05/25/2025

    My service advisor Angie was very nice and professional. She got back to me quickly with my car AC issues. Braman Hyundai provided excellent service by loaning me a car at no charge and doing the quality work at a fair price
    • Angie and our team are glad to have provided you with prompt, professional service and a quality repair experience. It’s great to hear the loaner car made things more convenient for you. Please visit again soon!

      by Braman Hyundai on 05/27/2025


  • Outstanding!

    5 out of 5 starsby Syl R on 05/25/2025

    How can anything follow outstanding? From my initial call to my service rep, Reinier, to the valet/concierge, the driver and its return. Professionalism, attentiveness and caring. Genesis once again proven to be top rated. Everything handled to perfection. Thank you one and all.
    • It’s wonderful to hear your experience from start to finish was nothing short of outstanding. We’re proud to know Reinier and the entire team delivered the professionalism and care that represent Genesis at its best.

      by Braman Hyundai on 05/27/2025

    • Outstanding cannot be improved on!

      by Syl R on 05/27/2025

    • Best as usual

      by Sylvi R on 05/28/2025


  • A Bad day……wasn’t so bad!

    5 out of 5 starsby Maria Cajiga on 05/23/2025

    I love my Tucson 2020 from Braman Miami, On last Sunday , driving on 836 suddenly lost power and I had to stop at a gas station. We call Braman’s emergency number and that was all I had to worry about. They take care of every need! By thursday afternoon The Tucson was back home all fixed ! Thank you so much!
    • We’re so glad to hear you’re loving your 2020 Tucson and that our team at Braman Hyundai was able to handle everything quickly and efficiently. It's great to know you were back on the road in just a few days!

      by Braman Hyundai on 05/27/2025


  • excellent service as always

    5 out of 5 starsby gus cabrera on 05/23/2025

    always a pleasure coming in with great staff and fast turn arounds.
    • We’re happy to hear your service visits at Braman Hyundai are always a pleasure and that our team provides efficient, friendly care.

      by Braman Hyundai on 05/27/2025


  • So Good!

    5 out of 5 starsby DLC on 05/21/2025

    Rarely have I experience a more profession and gracious service. From the 1st step of checking in, to the professional, friendly and helpful consultant, to the final check out; was efficient, professional, informative and helpful. Not only will I return for future service and recommend this to friends and family; I will be returning when I purchase my next car.
    • Thank you so much for your kind words! We’re thrilled to hear that your experience—from check-in to check-out—was smooth, professional, and welcoming. It means a lot to know you’ll be returning for service and even considering us for your next vehicle. We truly appreciate your support and look forward to seeing you again!

      by Braman Hyundai on 05/22/2025

  • Quick and Professional

    5 out of 5 starsby David Hastilow on 05/12/2025

    This was my first service since getting the car. Firstly the service centre opened at 7am which was perfect. All the staff were extremely polite and drop off was quick and easy. I chose to wait to pick up and the car was ready as promised in 1 1/2hrs. All in all I had a full service and still made it to work on time.
    • Thank you for sharing your experience! We're glad your first service was smooth, efficient, and punctual — and that you were able to get to work on time!

      by Braman Hyundai on 05/13/2025

  • Reinier Napoles

    5 out of 5 starsby Gene McLean on 05/07/2025

    Rey my service contact delivered on everything he promised. In fact, the service was completed timelier than promised. EXCELLENT
    • Thank you for the excellent feedback! We're thrilled to hear Rey and the team delivered on his promises and exceeded expectations. Please visit again soon.

      by Braman Hyundai on 05/08/2025

  • Service

    5 out of 5 starsby Vivien on 05/02/2025

    The work was completed promptly. I love that they wash and vacuum the car. My previous dealer (Deel VW) did not do that; it’s a nice touch.
    • We're glad to hear you appreciated the prompt service and the extra care we put into cleaning your vehicle—it's those small touches that make a big difference! Thank you for choosing us! We look forward to your next visit.

      by Braman Hyundai on 05/05/2025

  • perfect service

    5 out of 5 starsby Joerg von Helden on 04/23/2025

    this service visit was perfect, on time, rapid and very satisfactory
    • Thank you for the great feedback! We’re glad you had a quick and excellent experience with us.

      by Braman Hyundai on 04/25/2025

  • Service Department

    5 out of 5 starsby Carlos Gonzalez on 04/23/2025

    Gary is always helpful & quick.
    • Thank you for the great feedback and recognizing Gary and out team. We’re glad you had a quick and excellent experience with us.

      by Braman Hyundai on 04/25/2025

  • Excellent service

    5 out of 5 starsby Gabriel on 04/13/2025

    Quick and excellent service.
    • Thank you for the great feedback! We’re glad you had a quick and excellent experience with us.

      by Braman Hyundai on 04/21/2025

  • Excellent Service at Braman

    5 out of 5 starsby My Huynh on 04/09/2025

    My car broke down, I called Braman and my service advisor got my car towed back to the dealership and was repaired. It ended up being a starter issue and it was repaired along with some recalled they mention. Starter was cover under warranty along with the recall stuff. I want to thank Sergio Garces (Service Advisor) and Jason Delgado (Service Manager) for helping me at the most needed time.
    • Thank you for your kind words! We're glad Sergio and Jason were able to help when you needed it most and get everything resolved quickly. We're always here for you!

      by Braman Hyundai on 04/10/2025

  • Hyundai service

    5 out of 5 starsby Braman Service Experience on 04/08/2025

    The service was excellent, and it took me just one hour and a half to pick up the car.
    • Thank you for the great review! We're glad to hear the service was excellent and your car was ready so quickly. We appreciate you!

      by Braman Hyundai on 04/10/2025

  • Great service and superb quality

    5 out of 5 starsby Impressed with Genesis on 03/28/2025

    I took my GV70 Electric for a software update/recall. Scheduling was a breeze, good fast friendly service. Nice clean loaner car. I am very satisfied with the Brand and the service they provide
    • Thank you for sharing your experience at Braman Hyundai! We're glad the scheduling was smooth, the service was fast and friendly, and you enjoyed the clean loaner car.

      by Braman Hyundai on 03/31/2025

  • Hyundai Palisade Calligraphy service review

    5 out of 5 starsby Best service ever on 03/24/2025

    I have had only but wonderful reviews of Braman service have been a customer since 2008. When I purchasd other Hyundais before this one I used other Hyundai service - and this last purchase was made at Braman and my service is at Braman - WHAT A DIFFERENCE! And my advisor Angely is wonderful. She doesn't rush, takes down my notes and best of all, she answers my calls. what can I say, Braman has always been an upscale and customer oriented place, but having tried other Hyundai service places in Miami, I'm so glad I'm back.
    • Thank you so much for your incredible feedback! We’re thrilled to hear that you’ve had a wonderful experience with Braman Hyundai and that Angely has provided such exceptional service. We truly value your loyalty since 2008, and it's great to know that your experience with us continues to exceed expectations. Please visit again soon!

      by Braman Hyundai on 03/24/2025

  • Excellent service

    5 out of 5 starsby Jason C on 02/23/2025
    updated 03/03/2025

    Sergio is an outstanding service advisor at Braman Genesis, offering exceptional customer care, expert guidance, and time-efficient service, ensuring a seamless experience with every visit. Highly recommended!
    • Thank you for sharing your experience! We're thrilled to hear that Sergio provided exceptional service and made your visit seamless. We'll be sure to pass along your kind words. We appreciate your recommendation!

      by Braman Hyundai on 03/04/2025

  • Service as it should

    5 out of 5 starsby Service on 02/27/2025

    Gary kept me informed as the work progressed told me it will take 2 to 3 hours. And it did. Car cleaned and an email from service if I was satisfied What else do you need
    • Thank you for your feedback! We're glad to hear that Gary kept you updated and that the service was completed as expected. We appreciate your satisfaction and will continue to strive to provide excellent service. If you need anything else, feel free to reach out!

      by Braman Hyundai on 02/28/2025

  • Great attention to my issues

    5 out of 5 starsby Chris A on 02/20/2025

    Brought my 2020 G90 in for annual service and update to the Nav system. Working with the online scheduler is a breeze and the folks at Braman--especially Jenni, my advisor--were very great. When I went to pick up my vehicle, they alerted me to a potential problem with the AC and we scheduled me for a return visit to correct the problem. They were looking out for me!
    • Thank you for your feedback! We're glad Jenni and the team took great care of you and your G90. We appreciate your trust and look forward to your next visit!

      by Braman Hyundai on 02/21/2025

  • Braman service

    5 out of 5 starsby Braman service on 02/13/2025

    My service advisor Frank was awesome. He explained what my car needed, what was involved and how long it would take. Very professional. Thanks Frank.
    • Thank you for the kind words! We're so glad Frank was able to provide clear, professional service and make the process easy for you. We'll be sure to pass along your appreciation to him!

      by Braman Hyundai on 02/18/2025


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