Customer Reviews of Porsche Orlando
Review type:
Best buyer experience!
Best buyer experience!
by Bernie G on 05/21/2025updated 05/27/2025First, I want to say that Miguel Izquierdo is one of the most professional individuals l've ever worked with. His professionalism far exceeded my expectations as a buyer. From our very first phone conversation, he was transparent, helpful,… and genuinely committed to making my car-buying experience as smooth and positive as possible. It never felt like he was just trying to sell a car-it felt like he truly cared about providing outstanding service. Keith, the finance manager, also made the process seamless. I was in a bit of a rush, and he reassured me that l'd be on time for my meeting. He efficiently handled all the paperwork and maintained complete transparency throughout. I've owned many cars in the past, but without a doubt, my experience at Porsche Orlando has been the best by far.Hello Bernie, we're happy you found our staff to be so supportive during your experience here at Porsche Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fastest car purchase ever!
by Mike D on 05/08/2025Basics were covered over the phone. No changes or game playing when we arrived. My wife has dementia and they treated her with utmost respect. They took their time with me going over all the controls, and I left with a smile on my face.Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Good except finance manager
by JG on 04/09/2025I had a great experience overall everyone was super friendly except I did not like the experience with the finance manager, William McVadon. I originally went with his loan offer however found a different loan outside of the dealership… which had a much lower rate. I emailed William to let him know that I went with another loan. He emailed me telling me everything had to be changed and before I could respond he called me minutes later telling me that everything all the paperwork had to be changed, mind you I had not been at the deal ship to sign any paperwork yet. He even told me that I should refinance, the loan or the contracts have not even been signed yet he wanted me to refinance. William sounded irritated that I had possibly messed with his commission because he was not able to match my rate and made it seem like there is nothing else that could be done. I stood my ground and let him know I was not going to refinance on a loan that hasn’t even taken into effect. I really did not want to deal with him and even considered making a purchase else where. When I finally got to the dealership he had not sent over any of the updated paperwork and had I not been diligent in reading through the paperwork would’ve signed off on the loan originated by William. I did not feel good about it. Other than that everyone else was great.Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0785 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Fantastic purchasing experience
by Bryan Davis on 01/30/2025Fantastic purchasing experience. The sales and Finance team were thorough and not overbearing. Highly recommend. Colin was fantastic and kept me up to date through the whole process of procuring my 911.We are pleased to hear you had such a positive experience with us, Bryan! Don't hesitate to call us if you ever need anything. Be safe on the road!
A great service advisor
by Barbara on 10/27/2024After some rework was required for my 2014 Cayenne service, my service advisor Aaron and the dealership closely followed the work until I was completely satisfied. Thanks Aaron and Auto Nation.Hello Barbara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fast, courteous and competent
by MyMacan on 08/10/2024updated 08/20/2024The entire staff here is always pleasant and professional. Work is completed as promised and you are on your way.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
by TobiasM on 08/15/2024Drake is a true professional who always goes above and beyond to provide exceptional service and responsiveness. I appreciate him and he's an asset to your company.Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!
Greatness
by Godfather on 08/12/2024Excellent serviceHi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased a 911 GTS
by Kai_2024 on 08/04/2024They kept me informed about the process the whole time. Great customer service.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!
by Jennifer V on 07/25/2024I had a nail in my tire and they were able to replace the entire tire since I purchased my tires from them. I just got the entire set 1 month ago! Highly recommend purchasing tires directly from the dealer for a couple of reasons. 1) no one… will touch my tires due to the rims. They won't fit on their standard machines. 2) When you purchase your tires from the Porsche dealership you get their 24mo road hazard benefits. They will replace the entire tire if it has something in it that causes the tire to loose air. They won't plug or patch the tires. 3) You generally can get in same day to get it repaired and they have the tires in stock. As always great service!Hi Jennifer, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
White Glove
by Vincent on 07/07/2024A first time Porsche 911 buyer and great experience. My sales rep, Cleber, at Porsche Maitland was understanding, listened to my needs, and delivered the perfect 911 after looking for nearly a year. A great job!Hi, we are pleased to hear you had such a positive experience with us, Vincent! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent experience
by Melissa on 06/21/2024My recent purchase from Porsche Orlando was a nice experience. No pressure, attentive, and easy to work through the sales process. Test drove the vehicle and worked with my sales representative remotely until the purchase and pick up.Hi Melissa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Porsche positive
by Wheckert on 06/16/2024This dealership exceeded all of our expectations with their honesty and integrity. They made the process of purchasing a vehicle an enjoyable and easy experience. From our salesman Miguel to Keith in finance, everyone was pleasurable,… honest and knowledgeable. I would recommend this dealership to anyone!Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Excellence in customer service
by Pascal Johnson on 05/09/2024Had a great experience buying and receiving my car from a different state with Porsche Orlando. Sales team worked through the obstacles and delivered exactly as needed and promised and provided great follow up. Great experience and would… highly recommend them to my friends.Hi Pascal, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Great people
by Chris Merlino on 04/11/2024Drake was outstanding. He handled all of my service needs on my Porsche 997 upgraded steering wheel. Would you recommend this dealership if you need service on any exotic car. They give very fair pricing.Hi Chris, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Porsche Orlando and we hope to be of service again in the future.
Smooth, flawless experience
by Bobdelaf on 03/22/2024From ordering to delivery, getting my 2024 911 was a breeze. Colin, Ben and Keith made it easy and got the deal done and the car to me in Miami with no drama. A pleasure.Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Tire replacement for my Porsche 911 Carrera
by Bluefin on 03/22/2024I highly recommend Porsche Orlando Service department! Unfortunately, I got a couple of screws on my rear tire. I called them up and was able to schedule a pickup, this team took care of my car & replaced the tire quickly with no hassle.… The car was delivered to me the following day, I couldn't be happier with the level of service provided to me. Thanks Porsche Orlando Service team especially Aaron, you guys rock! -JunHello, we're happy you found our staff to be so supportive during your experience. We appreciate your recommendation of Porsche Orlando and we hope to be of service again in the future.
Great first experience!
by Michael on 03/19/2024I searched for my perfect first 911 for months before locating it at Porsche Orlando. I made an online contact and was called within 15 minutes. I met Ken who became my sales rep. He immediately offered and performed a face time live… walk around of the car which helped convince me to drive to the dealership to further investigate. The entire process working with Ken was flawless and the most stress free car purchase I’ve made (& I have bought many many cars over my life). The actual pricing, purchase, and delivery were also flawless. Since the purchase, both Ken and the dealership have followed up multiple times to help with any questions I had and to ensure I was fully enjoying my first 911. One month later the car is great and Ken still periodically checks in. Great overall experience and I would drive 4 hours again for the next Porsche!Hi Michael, we're happy you found our staff to be so supportive during your experience here at Porsche Orlando. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Smooth Service
by Peter L on 03/08/2024Have used both dealers in Orlando for service on my Panamera, Porsche of Orlando is simply better. Convenient, efficient and timely.Hi Peter, thank you so much for your positive comments about Porsche Orlando! Feel free to stop by if you ever need any more help.
Best service advisor
by Heather on 02/28/2024Aaron is absolutely the best! He is very professional, friendly and understands your needs. Porsche also performed an excellent service on my car.Hi Heather, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Impressive
by Macanizing on 02/02/2024Porsche of Orlando provided a stunning performance for my service. Greeters, service shop videos, an assigned service manager--all were friendly and professional looking our for my welfare. Their customer lounge is great, comfortable with… plenty of snacks, coffee, beverages and reading material. I am quite satisfied with the experience and feel my Porsche was well taken care of.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Porsche Macan
Porsche Cayenne Coupe
Porsche 911
Porsche 718 Cayman
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Bernie, we're happy you found our staff to be so supportive during your experience here at Porsche Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Presley Palmer on 05/28/2025