Customer Reviews of Mercedes-Benz of Orlando
Review type:
Buying a New Vehicle
by enrique on 08/16/2024The sales team at Mercedes-Benz of Orlando goes above and beyond to ensure your satisfaction. They take the time to understand your needs and preferences, providing expert guidance and personalized recommendations. Their friendly and… knowledgeable demeanor creates a comfortable and pressure-free environment. The financing and paperwork process at Mercedes-Benz of Orlando is both efficient and transparent. Their experienced finance team will work with you to secure the best possible financing options and explain every aspect of the agreement. They make it easy to understand and complete all necessary documentation.Purchased car
by Scorpio on 08/03/2024I saw car on AutoNation. I had my sales rep check into it. Was able to acquire it.We are pleased to hear you had such a positive experience with us, Scorpio! If you ever need help, just give us a call. Happy motoring!
used Xterra purchase
by Chico68 on 05/28/2024The salesman and general manager at Mercedes Benz of Orlando were awesome. Even through I was buying a used vehicle, they treated me with so much respect. The General Manager and Salesman both sat down with me and worked out an unbelievable… deal. I was extremely impressed with how professional and respectable they are. I will definitely recommend them to people, and I as well will by from that dealership again.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Go see Frank!
by Stephanie on 02/01/2024I have been a BMW customer for many years, but the sales/service at Fields has always been awful. I decided to give Mercedes a try, and I wasn't disappointed. Frank was amazing, as was the whole sales team throughout the buying process. I… am excited to become part of the Mercedes Benz family with my 2024 S580. I would definitely recommend a visit to MB of Orlando if you are in the market for a new car.Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.
Mercedes
by Brandon on 01/14/2024Everything was good, except car had approximately 300 miles over suggested millageWe are pleased to hear you had such a positive experience with us, Brandon! If you need more help, our team is available to talk -- safe travels!
Mercedes Orlando review
by Radiogreen on 01/11/2024Very straightforward and pleasant experience from start to finishHi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!
GLE 63S
by Doktorj on 11/07/2023Had a great experience from the salesman to the new car manager and finance. Got me exactly what I wanted in a suv.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
New 2024 GLC
by Doc Gary on 11/04/2023Kyle at the Maitland dealership worked flawlessly with my wife and I to order the car of our dreams. We had driven our 2018 GLC for 5 years but the new model is even better. Kyle answered all of our questions in a very timely and honest… manner. We have had Mercedes since my wife ordered her CLK in 2000. She still has the car today. The dealership at Maitland met all of our expectations and would recommend it as the best place to get a new car in this area.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Claudia os the best
by Vivian Talpo Omarini on 11/02/2023Claudia is the Best, attentive, resolute, excellent customer service before and after purchaseHi Vivian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Fantastical Service!
by Britney on 10/30/2023This is my honest review of the Mercedes-Benz of Orlando. The first sales representative that approached me and greeted me was John. I wish I could give him a 10 star, but this rating only goes up to 5. He deserves a 10 because of his… knowledge about personal buying of a car, he gave me all the facts about the different types of vehicle I could purchase and then he also personalized my experience by asking me questions that opened me up to what I needed and also what I wanted. John was fantastic! And he made me feel like I was in the best hands when purchasing my vehicle. I also had the privilege of being served by Victor and Ramy and they too where fantastic in their service. The entire team went above and beyond to help meet my needs and my wants. Thank you so much!!Hi Britney, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! Drive safe, and we'll see you on the road.
Purchase
by Michael O on 09/01/2023The staff at Mercedes-Benz of Orlando are very nice. Special thanks to Jerry.Hi Michael, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Mercedes - a great luxury vehicle
by Carolyn on 08/07/2023I have owned Mercedes for many years and find no other vehicle can compare to the quality of the Mercedes. Safety is an important factor and it is structurally the safest car on the road, in my opinion.The craftsmanship is superb and all… the features in the car speak quality, comfort, and beauty. The Mercedes staff and Reza, in Maitland were professional, welcoming, courteous. I would highly recommend this dealership. I love my new GLA!Hi Carolyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mr. Raul Oddetti
by Eqs580suv on 08/05/2023Good customer interaction and explains all the details of the vehicle , price and after buying assurance.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I bought Mercedes Benz GLE 350 2024
by OLALEKAN on 07/06/2023It was my first time at the Mercedes of Orlando Maitland and I had a very good experience there. All thanks to all the amazing staff for their walk welcoming and hospitality. Most especially Claudia and the manager. It was very tough for me… to decide on the interior color that I wanted but they did all their possible best to get me what I wanted. All thanks to Claudia and the manager. I am so happy they got me what I wanted. I’ll surely recommend Mercedes Benz Orlando to anyone around me that’s wanting to join the Mercedes family. Much love 💕Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Amazing staff and a great manager
by OLARED on 07/06/2023It was my first time at the Mercedes of Orlando Maitland and I had a very good experience there. All thanks to all the amazing staff for their walk welcoming and hospitality. Most especially Claudia and the manager. It was very tough for me… to decide on the interior color that I wanted but they did all their possible best to get me what I wanted. All thanks to Claudia and the manager. I am so happy they got me what I wanted. I’ll surely recommend Mercedes Benz Orlando to anyone around me that’s wanting to join the Mercedes family. Much love 💕Hi Olared, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Out of state purchase
by Debbie A on 06/29/2023I found the exact car I wanted, but it was in Orlando and I live in Illinois. No problem at all, I worked with Claudia and she was terrific in assisting me with the purchase and had it shipped directly to my door.. It was a great way to buy… and everything went smoothly.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Car purchase
by ccccccc on 06/24/2023Horatio was excellent!...Always available for questions and guided me through the new car process perfectly.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
C class purchase
by LeeMD80 on 06/23/2023Experience was great. Have purchased from another MB dealer in Orlando and it felt much more professional and comfortable than others. Communication was great with Kyle and any questions quickly answered.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent experience due to Raul!
by ryanblankens on 06/19/2023The sales experience was truly a pleasant and professional one due to the professionalism and knowledge of Raul! Couldn't have been better satisfied .Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
by Anonymous on 06/10/2023I had a great experience at the dealership, everyone was friendly, courteous and respectful. Marcus went above and beyond, was knowledgeable, patient and respectful.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes Orlando
by Becky P on 05/30/2023Friendly greeting, knowledgeable salesman, fabulous service is securing my desired car and bringing it to Orlando for me to purchase.Hi Becky, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Mercedes-Benz C-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLB-Class
Mercedes-Benz GLE-Class
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Niki Abney on 08/21/2024