AutoNation USA Jacksonville
Customer Reviews of AutoNation USA Jacksonville
Review type:
Best in Jacksonville FL
by Ronald W on 06/04/2025
This is the best dealership in Jacksonville FL. Hands down. You would be hard pressed to find a dealership with everyone in a position to make decisions, standing by on the floor. Take note lack-luster, time wasting, game playing… dealerships. Autonation is knocking it out of the park. Get onboard because they are blowing you out of the water.
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Best in Jacksonville FL
by Ronald W on 06/04/2025This is the best dealership in Jacksonville FL. Hands down. You would be hard pressed to find a dealership with everyone in a position to make decisions, standing by on the floor. Take note lack-luster, time wasting, game playing… dealerships. Autonation is knocking it out of the park. Get onboard because they are blowing you out of the water.Hi Ronald, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great car great price
by Mg on 05/18/2024Found the perfect car for what I was looking for budget wise. Highly recommendedDealer snuck in 7k to the agreed upon finance price
by Jenifer Hall on 05/12/2024We found a truck we liked it was for $19,000 and they told us it would be around 21,000 after everything was said and done. We were already pre-approved by our bank for the loan at 8% interest we brought the paperwork with us. Long story… short, the dealership said they could do a better price if we went through them for financing so we did. They said they would mail us all the paperwork. Two days in, things started falling off the truck like the rear view mirror and the hard top bed cover snapped in half because a cut-up license plate held it together. However, I asked for a copy of our paperwork again and was told it was coming in the mail. Mail finally arrived, and I got our first bill. No copy of our signed contract, though. The truck was financed for WAY above what we agreed in at $26,520.00 plus our 3,000 down for tags and stuff, so a grand total of 29,520 with an interest of around 20%. The 19,000 truck, after all is said and done and paid for, is 50k. The bank will only refinance what the vehicle is valued at, which is 17,000, plus a slightly higher interest since our credit was run through many of their lenders to get their "better deal." Oh, and our phone number was sold, so we now have an out-of-country company calling our phone multiple times a day, including in the middle of the night, to sell a warranty on the truck, which already has a warranty on it that we specifically said multiple time we did NOT want and they promised was removed. When I called about it, their response was, "It's 27,000, not really that big of a difference from 19,000, is it? You could just pay off that amount."Great experience!
by L Cushnie on 03/06/2024Never thought I would be able to say this, but shopping for a car was actually enjoyable! There was no pressure, no hidden ‘dealership fees’, and no attempts to compromise on my wish list. Our sales manager, George, listened to what I… wanted and found the perfect vehicle that had just arrived on the lot. He took the time to keep me up to date during the inspection process and delivered on every promise. His sales person, Miguel, took me for the test drive and when my husband got off work, he again repeated the process (including requests for different road conditions, etc). At signing of the contract, there were no unexpected add on charges. Every expense and line item was what we anticipated based on our research. The “out the door price” remained at KBB ‘fair market value’. We will forever be loyal customers at Autonation USA!
Mercedes-Benz C-Class
Jeep Wrangler
Ram 1500
BMW 5 Series
About our dealership
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi Ronald, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sid Park on 07/07/2025